Shalom Plaza Apartments

Pros

• The management is great and friendly.
• The apartments offer great prices and a very pretty backyard.
• The one-bedroom apartment layout is great and space-efficient.
• There are no critter problems, and pest control is proactive.
• The building is smoke-free and has a designated area for smokers.
• They have had a pleasant experience living there for seven years.
• They loved some of the great people there.

Cons

• The bathroom is a total health department concern.
• The commode doesn't work.
• Maintenance has come to repair four times with no solution.
• The shower and tub leak into the kitchen, leaving the floor permanently wet.
• The A/C breaks down for days in the hot summer.
• The hallways to the elevator are filthy and the elevator rarely works.
• The disabled are left with no plan in case of fire.
• The management is uncaring and verbally abusive toward tenants.
• If tenants complain, eviction moratorium notices are posted on doors for all to see.
• The hallway is straight cat pee and they refuse to fix it.
• Bed bugs, roaches, and mice are present despite control efforts.
• Shady management lies, commits illegal evictions, and bullies residents.

Review

The collection of experiences at Plaza Apartments paints a complex picture. On one hand, there are residents who feel the building is a decent, affordable place to live that works for their needs, and they point to clean spaces, responsive management, and a generally pleasant environment. On the other hand, a much louder chorus of tenants describes a nightmare of ongoing maintenance failures, health and safety hazards, unaddressed mold and water damage, and a management culture they characterize as uncaring and even abusive. The stories span more than a year of life in one building, with remodeling work happening in the background but not translating into meaningful improvements for many residents.

A recurring thread in the harsher reviews is a cascade of plumbing and moisture problems that never seem resolved. Some tenants report a bathroom that doesn't work at all, forcing the occupant to rely on public restrooms. Others describe a health-hazard situation in which a shower and tub are linked to the kitchen, creating a consistently soggy, wet floor that fails to dry and invites mold and damage. In several accounts, maintenance visits have occurred multiple times (four times in one case) without delivering a lasting fix. The dampness isn't isolated to one unit; it bleeds into hallways and common areas, fueling complaints about shabby conditions and a sense that basic sanitation is being neglected.

Safety and infrastructure concerns are another major theme. Hallways are described as filthy and crowded with trash, with elevators that frequently malfunction, leaving disabled residents without accessible egress. A number of reviews voice serious worries about fire safety and evacuation for disabled or elderly residents, pointing to systemic issues that go beyond cosmetic repairs. A cooling system that malfunctions in hot weather compounds residents' anxiety about staying safe and comfortable. The combination of mechanical failures and cleaning neglect creates an atmosphere of instability and risk that many tenants feel is being ignored by the building's leadership.

Management and policy are a focal point in many of these accounts. A dominating sentiment across several reviews is that the management team, particularly a certain supervisor, is uncaring and verbally abusive, with a reputation for punitive responses to complaints. The fear of eviction looms large for some tenants, who report eviction notices, moratoriums, or threats tied to reporting problems. In some cases, residents accuse management of lying or evicting people illegally, and there are mentions of hearings or confrontations over misunderstandings or mismatched expectations. By contrast, a smaller group of residents speaks highly of the management's approach, noting that problems were resolved, the building is smoke-free with designated outdoor areas for smokers, and that the overall experience has been "pleasant" or "great."

The reviews also reflect a wide range of resident experiences with pests and cleanliness. A subset insists that critters - bed bugs, roaches, mice - have appeared at various times, though a few tenants report no bug problems due to proactive extermination and maintenance. In the same breath, some tenants give credit to management or to periodic pest control efforts for keeping issues under control, while others say the problem was never fully resolved or recurred after initial improvement. The contrast is striking: for some, the space feels like it has finally calmed down after a problem years ago; for others, pest and odor problems persist as persistent reminders of neglect.

Despite the serious grievances, there are silos of positive feedback that reveal a different reality for other tenants. A number of reviews praise the apartment layout, space efficiency, and affordability, with some residents expressing real satisfaction with the living arrangement. One person notes a "great price" and a "very pretty backyard," while another mentions living there for seven years with a largely pleasant experience and only a past issue with pests that was later addressed. A few tenants emphasize that they would stay because the unit fits their needs, values, or personal priorities, even if there were prior problems that have since improved or that they hope will be resolved.

The overall impression is one of a building caught between significant operational struggles and some stabilizing, sometimes inconsistent, improvements. Remodeling and changes are underway, but the timing and effectiveness of those efforts vary dramatically from unit to unit. For many residents, the day-to-day reality remains a run-down, risky environment with unreliable maintenance and a management culture that feels punitive rather than supportive. For others, the same property offers affordable rents, a workable floor plan, and a sense of community with management that genuinely cares - and in those narratives, the place becomes a comfortable home despite past or intermittent issues.

In the end, Plaza Apartments emerges as a place with two parallel identities. One is marked by persistent hygiene and safety concerns, unreliable repairs, and management that some tenants experience as abusive or dismissive, with the specter of eviction looming for those who speak up. The other is a picture of affordable, well-laid-out living spaces, occasional responsive management, and residents who feel content and even proud of their home when conditions are stable and improvements take hold. The divergence is stark, and it highlights how a single property can harbor deeply divergent experiences depending on unit, management interactions, and which issues have been most visible to each resident over time.

This part of Kansas City, Missouri offers a vibrant and diverse community with a variety of amenities within close proximity. You will find a selection of restaurants, cafes, pharmacies, physicians, places of worship, parks, and hospitals all within a few miles of each other. The area is well-connected with public transportation options like the KC Streetcar and Amtrak station at Union Station. Additionally, there are several reputable healthcare facilities nearby including Saint Luke's Hospital and Truman Medical Center. The presence of parks such as Loose Park and Swope Park provides opportunities for outdoor recreation and relaxation. Overall, this neighborhood offers convenience and accessibility for senior living.

Restaurants

• BKS Artisan Ales (0 miles)
• Jalapenos Mexican Restaurant (0.6 miles)
• Bier Station (1.1 miles)
• Go Chicken Go (1.5 miles)
• Winstead's (2 miles)
• Kansas City Bier Company (2.1 miles)
• Beer Kitchen (2.8 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Hen House (2.5 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Front Range Coffeehouse & Provisions (1 miles)
• McLain's Bakery (1.1 miles)
• Starbucks (2 miles)
• Starbucks (2.6 miles)
• Broadway Cafe (2.8 miles)
• Billie's Grocery (3.8 miles)
• Filling Station (4.1 miles)

Physicians

• Research Medical Center: Yandrapu, Harathi MD (1.2 miles)
• The University of Kansas Hospital - Westwood Campus (2.3 miles)
• Mill Creek Park (2.4 miles)
• KC CARE Health Center (3.5 miles)
• Village Pediatrics (3.7 miles)
• The University of Kansas Cancer Center - South (4.8 miles)
• Raytown Family Medical Care (5.9 miles)

Places of Worship

• Central United Methodist Church (1.4 miles)
• Trinity United Methodist Church (3.5 miles)
• Overland Park Christian Church (5.3 miles)
• Resurrection Downtown (5.6 miles)

Parks

• Loose Park (1.6 miles)
• Swope Park (1.9 miles)
• Historic Hyde Park (2.6 miles)
• Harmon Park (3.4 miles)
• Central Park (4.3 miles)
• Washington Square Park (4.9 miles)
• Skiles park (5.1 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (2.4 miles)
• Cambridge A Pre/Post (3.4 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (4.5 miles)
• Truman Medical Center (4.9 miles)
• Children's Mercy Research Institute (4.9 miles)

Transportation

• KC Streetcar (5 miles)
• Amtrak Kansas City - Union Station (5 miles)