Hudson House

Pros

• The remodeled facility is described as beautiful, showcasing excellent work by Neal Construction.
• The staff are noted for being wonderful and caring towards the residents.
• Residents enjoy spacious and comfortable rooms.
• There are a variety of activities available for residents to participate in.
• The environment aims to make residents feel at home.

Cons

• The new manager Jackie is verbally abusive to the residents.
• Many times, the checks for residents cannot be found on Jackie's desk, causing frustration.
• Residents are not allowed to check their mail and must wait for it to go to Jackie first.
• The limited activities offered lead to boredom among residents.
• Hallways are extremely narrow, making it difficult for residents to walk freely.
• Long-term staff members are burned out and ready to quit due to poor management conditions.
• The food served is terrible, resulting in residents relying on snacks brought by family members.
• There is a lack of supervision on the evening shift, putting residents at risk if they need assistance.
• Hudson House has experienced poor management with multiple administrators within a year and currently has none.
• Residents feel too afraid to speak out about their negative experiences in the facility.

Review

The living conditions and management at Hudson House, now under the ownership of Tutera Property Management, have undergone a troubling transformation over the past year. Numerous residents and their families have voiced serious concerns regarding the quality of care, the treatment received from staff, and overall living experiences within the facility. The most alarming reports suggest that verbal abuse from management is common. Jackie, the new manager from Puerto Rico, has been described as verbally abusive to residents and has created an environment that many find intolerable.

Financial transparency appears severely lacking. Residents are entitled to receive $50 monthly; however, many residents express frustration with Jackie’s inability to manage this process effectively. There are numerous complaints about checks being misplaced on her desk and how residents are not allowed direct access to their mail—an unusual and concerning policy that raises questions about accountability. Furthermore, all checks must be signed by residents and handed over to Jackie directly. The mismanagement extends beyond basic financial issues; there is also a mention of extra checks that should be received but seem confusingly processed or handled.

Adding to resident dissatisfaction is the lack of engaging activities offered by Hudson House. With limited options such as bingo for only a few hours a week and noodle ball just once weekly, residents often find themselves bored without ample entertainment or social engagement opportunities. This stagnation in programming further contributes to the negative atmosphere within the facility. Hallways are noted for being exceedingly narrow, hindering mobility for those who enjoy walking around but feel constrained by physical space limitations.

Staff morale seems equally dismal with long-term employees expressing signs of burnout or readiness to quit their jobs due to added stressors stemming from poor management practices. Reports indicate a lack of supervision during evening shifts where staff members are allegedly busy on their phones or outside smoking rather than attending to residents' needs promptly—a critical aspect of any caregiving environment that ensures safety and proper support for vulnerable individuals.

The quality of food served at Hudson House has faced severe criticism as well; many residents reportedly resorted to eating snacks provided by family members instead of consuming meals offered by the facility itself. The situation was made worse when portion sizes were noticeably reduced following Tutera's takeover—dinner plates downsized significantly indicating a broader issue about resource allocation in this care home environment.

Amidst these grievances lies some positive feedback regarding other facilities managed by different entities such as Neal Construction, known for beautiful remodels creating wonderful living spaces with caring staff members providing adequate activities for their inhabitants. However, potential clients should exercise caution regarding Jackson House under Tutera Property Management based on consistent reports outlining significant declines in care standards over recent months. Families searching for reliable care facilities must weigh these observations carefully—as placing loved ones in an environment rife with mismanagement can lead not only to dissatisfaction but also detrimental effects on both emotional well-being and overall health outcomes.

Places of Worship

• Jehovah's Witnesses (0.6 miles)
• First Assembly of God (0.6 miles)
• Grace Lutheran Church (0.7 miles)
• Aurora Baptist Temple (0.7 miles)
• New Hope Family Fellowship (0.9 miles)
• Faith Worship Center (1 miles)
• Southside Baptist Church (1.2 miles)

Transportation

• Enterprise Rent-A-Car (0.6 miles)
• U-Haul (3.3 miles)
• U-Haul Neighborhood Dealer (3.8 miles)
• Ryder Truck Rental and Leasing (11 miles)
• U-Haul (11.5 miles)

Restaurants

• Sonic Drive-In (0.6 miles)
• Pao's Chinese Restaurant (0.6 miles)
• Subway (0.7 miles)
• Hardee's (0.7 miles)
• Pizza Hut (0.8 miles)
• Las Palamas (0.9 miles)
• Braum's (1 miles)

Physicians

• Family Medicine Associates (0.8 miles)
• St Johns Clinic Aurora General Surgery (0.8 miles)
• St John's Hospital-Aurora (0.9 miles)
• CoxHealth Center Aurora (1.3 miles)
• Deshazo Gary M DO (8.4 miles)
• Crane Medical Care (8.4 miles)
• Tobin Crow, DO (10.9 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• Aurora Pharmacy (1.4 miles)
• Marionville Pharmacy (5.5 miles)
• Lakeland Pharmacy (8.4 miles)
• Hometown Pharmacy (11.1 miles)
• Old Town Pharmacy (11.1 miles)
• Walmart Pharmacy (11.2 miles)

Parks

• Oak Park (1 miles)
• White Park (1.6 miles)
• Crane Parks (8.4 miles)
• Billings City Park (10.9 miles)

Hospitals

• Oacac Family Planning (1.4 miles)

Cafes

• The Classey Corner (8.3 miles)