NorBella Savage

Pros

• The facility is exceptionally clean, and the staff is very helpful and attentive to residents' needs.
• Residents receive great care and enjoy delicious meals prepared by a dedicated kitchen team.
• The staff is friendly, kind, and family-oriented, creating a warm environment for residents.
• NorBella Savage has a well-maintained, newer facility that is easy to navigate, particularly for those with mobility challenges.
• Activities provided are engaging and help keep residents busy, with a variety of options available.
• Families appreciate the straightforward payment system that eliminates unexpected fees and provides clarity in budgeting.
• Overall satisfaction with the care provided has led families to recommend NorBella Savage to others seeking similar services.
• The atmosphere at NorBella is positive, contributing to the happiness of residents like their loved ones who feel well cared for.

Cons

• The care givers passing medications are not RNs or LPNs, leading to concerns about the quality of care provided.
• Some staff members need more training, particularly the younger staff, which affects the overall care experience.
• The facility has issues with noise from the HVAC system in the assisted living portion, impacting residents' comfort.
• There are concerns about inadequate staffing levels during critical times, resulting in delayed responses to residents' needs.
• Meals do not always meet expectations and may lack variety; some residents complain about receiving rice too often.
• Activities for residents seem to be lacking and could be improved, especially in memory care.
• Cleaning of personal rooms is insufficient, requiring families to take on cleaning responsibilities despite paying for it.
• The evaluation process for new residents may be inaccurate or insufficiently detailed, leading to inappropriate placement and quick transitions to higher levels of care.
• Communication regarding policies and practices is unclear, leaving families unsure about what to expect from the facility’s services.

Review

NorBella Senior Living in Savage has emerged as a topic of discussion among families seeking appropriate care for their loved ones. The facility’s physical environment is often highlighted positively; it is described as exceptionally clean, well-maintained, and featuring spacious living arrangements. Many reviewers appreciated the one-level layout of the facility, which simplifies navigation for residents using wheelchairs or those with mobility challenges. Its hardwood floors also contribute to ease of movement within the communal spaces and apartments. However, not everything about NorBella is universally praised; certain areas raise concerns among family members regarding the quality of care and overall value for money.

The staff at NorBella has received a mixed bag of feedback. Numerous reviews commend the staff’s friendliness, attentiveness, and dedication to caring for residents. Many families expressed appreciation for how kind caregivers were to their loved ones, noting that they often go above and beyond despite being short-staffed at times. Unfortunately, this shortage in personnel has led to lapses in care; some family members reported troubling incidents such as delayed responses to call buttons when residents needed help urgently. A few residents have experienced falls that raised alarms about whether there were enough caregivers present to ensure proper supervision.

Concerns also surfaced regarding the qualifications of staff administering medication and providing caregiving assistance. Some families expressed dissatisfaction with non-licensed individuals passing out medications rather than registered nurses (RNs) or licensed practical nurses (LPNs). This raises questions about the quality of medical oversight available at NorBella. While caregivers were noted as compassionate and generally well-meaning, reviewers indicated that more training may be necessary—especially among newer staff members—to handle complex resident needs effectively.

Meal service elicited varied opinions from family members as well; while several praised the food quality and variety offered at NorBella—highlighting enjoyable dining experiences—some mentioned inconsistencies with meal preparations compared to what was initially advertised during tours. There were complaints that rice was frequently served and that meals didn't always live up to expectations set by promotional material. Nonetheless, many appreciated that dietary accommodations are considered, affirming satisfaction with both meal options and food preparation processes.

Activities organized by NorBella received mixed reviews as well. Families valued the variety of social engagements available—they noted craft sessions, games like bingo, pet-friendly policies, occasional entertainment events—and appreciated facilities designed to encourage interaction among residents. However, concerns persisted regarding limited scheduled activities during weekdays and weekends for memory care units specifically; some felt enhancements could lead to a more enriching experience for residents needing stimulation outside their rooms.

When it comes to pricing transparency—a significant concern for many families—the straightforward payment structure towards care services scores positive marks from most reviewers who highlight its simplicity compared to other facilities employing complex point systems that can lead unpredictably fluctuating bills month-to-month. Families feel reassured knowing upfront what they will pay each month without unexpected adjustments making budgeting cumbersome over time.

Despite these mixed perspectives on specific aspects such as staffing levels or activity offerings—a sentiment echoed by several family members—overall impressions reveal an underlying appreciation: many believe NorBella provides a better level of individualized attention than larger assisted living facilities previously experienced by their loved ones. With greater oversight from nearby nursing stations fostering vigilant monitoring amidst tailored assistance plans catering directly towards unique health conditions prevalent in aging individuals—families continue expressing gratitude toward efforts made daily within this nurturing setting designed specifically around senior wellness needs while acknowledging potential areas ripe for improvement going forward.

This area of Savage, Minnesota offers a variety of amenities and services that cater to the needs of seniors. There are several restaurants nearby, including Sonic Drive-In, Taco John's, and McDonald's, providing convenient dining options. Additionally, there are multiple healthcare facilities in the vicinity such as Savage Family Eye Clinic and Twin Cities Orthopedics Burnsville for medical care. Residents can also enjoy leisurely outings at Greenhaven Park or Lac Lavon Park for some fresh air and relaxation. The presence of pharmacies like Walgreens ensures easy access to medications and prescriptions. Overall, this neighborhood provides a balanced mix of convenience, healthcare resources, recreational opportunities, and community facilities that would make it a suitable choice for senior living.

Restaurants

• Sonic Drive-In (0 miles)
• Taco John's (0.1 miles)
• McDonald's (0.2 miles)
• McHugh's Public House (0.9 miles)
• Wendy's (1.3 miles)
• JL Beers (1.9 miles)
• Chick-Fil-A (1.9 miles)

Physicians

• Savage Family Eye Clinic (1 miles)
• Twin Cities Orthopedics Burnsville (2.1 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (2.9 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (2.9 miles)
• Fairview Ridges Specialty Care Center (2.9 miles)
• Southdale Pediatrics (3.2 miles)
• Eisenstadt Allergy & Asthma (4.2 miles)

Cafes

• Caribou Coffee (1.2 miles)
• Starbucks (1.9 miles)
• Panera Bread (2.2 miles)
• Caribou Coffee (2.2 miles)
• Caribou Coffee (3.4 miles)
• Starbucks (5.7 miles)
• Panera Bread (5.9 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• Lunds & Byerlys Burnsville (3.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.7 miles)
• Walgreens (4.3 miles)
• Walgreens (4.4 miles)

Parks

• Greenhaven Park (2.5 miles)
• Lac Lavon Park (4.4 miles)
• Keller Park (4.5 miles)
• Cleary Lake Regional Park (4.7 miles)
• Lakefront Park (4.8 miles)
• Cleary Lake Off Leash Dog Park (5.7 miles)
• Hyland Lake Park Reserve (5.8 miles)

Hospitals

• Fairview Ridges Hospital (3 miles)
• Apple Valley Medical Clinic (6.2 miles)

Places of Worship

• St Michael Catholic Church (5.2 miles)
• Friendship Church (7 miles)

Theaters

• Jj’s Theatre & Draft House (6.4 miles)
• Emagine Eagan (6.9 miles)