2999 County Road 42 West #200, Burnsville, MN 55306
For more information about senior living options: (844) 490-3973
The experiences people share about home care services cover a broad spectrum, and that variety can feel stark when people are seeking dependable support for loved ones. One reviewer describes a considerably disappointing experience with the care provider they used before discovering other options: caregivers often appeared preoccupied with their phones, did only the bare minimum, and sometimes didn't show up at all. Calls to the facility were met with silence or unclear information, leaving the family feeling unsupported. In that context, they decided to stop using the service and, based on their conversation with a person named Matt, felt that the company did not genuinely care. That narrative stands in contrast to the other accounts, where families found a markedly different level of commitment and attentiveness through Synergy HomeCare and its leadership.
Amid these mixed sentiments, several reviews place Eric Larson at the center of a consistently favorable impression. Working with Eric is described as an extraordinary and elevating experience - he is portrayed as someone who runs a top-notch organization that consistently goes above and beyond to ensure care is thoughtful and compassionate. One reviewer even emphasizes that they "could talk to Eric directly and did not have to wait for a call back," highlighting the value of straightforward, prompt communication. That immediacy of response, paired with leadership that prioritizes clear information, becomes a recurring thread throughout the positive testimonials.
The depth of commitment in a real-life care scenario is underscored by a visit arranged specifically to address overnight assistance for a mother-in-law, during a challenging time involving hospice care. In this account, Megan, the nurse, and Eric themselves attended the interview and spent a good portion of the afternoon answering every question. They approached the situation with kindness and empathy, providing reassurance at a moment when it was most needed. This level of hands-on involvement and the willingness to stay and engage with the family is cited as a crucial factor in why the reviewer would recommend Synergy HomeCare of Burnsville for any type of home care.
Another testimonial reinforces the idea that the owner's leadership shapes the company's interactions with families. Eric Larson is described as someone who responds quickly, conducts thorough assessments of needs, and follows up in a timely manner. The caregivers are praised for their compassionate and professional approach, and there is a strong sense that Eric views his work as a vocation rather than just a job. This sentiment about purpose-driven care resonates across several accounts, painting a portrait of a leader who personally engages with families to ensure that care plans fit their evolving needs.
There are also narratives that acknowledge the real-world complexities families face when keeping loved ones at home. In these cases, Eric is commended for clarity about how Synergy can help - explaining what services can support a family in keeping a parent at home. Even when circumstances change, leading to the decision to pursue long-term care for a mom or dad, the tone is supportive. The reviewer notes that Eric remained helpful and understanding throughout the process, reiterating that the company aims to do what is best for the customer and recognizing legitimate shifts in care needs rather than pushing a rigid plan.
A final thread of praise centers on the responsiveness and adaptability of Eric's team. One reviewer emphasizes that Eric, and the team around him, were extremely responsive and that their care was wonderful - flexible and accommodating to evolving situations. The reviewer adds that navigating a difficult season of care would have been far more challenging without the Synergy team, underscoring the practical, day-to-day value of dependable, attentive in-home support.
Taken together, these perspectives sketch a picture of Synergy HomeCare as a provider that, for many families, delivers not only practical in-home care but also accessible leadership and a humane, empathic approach to the complex realities of aging and caregiving. For some, the contrast with another provider's shortcomings makes the difference feel even more pronounced: a clear example of how attention, communication, and genuine care can shape the experience of families during some of their most challenging times. The recurring themes - direct access to Eric, prompt and thorough communication, compassionate and professional caregivers, and a flexible, customer-first mindset - form a cohesive narrative about what many clients value most when seeking in-home care for their loved ones.
Synergy Homecare Southern Twin in Burnsville, MN is a premier assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.
The community provides comfortable and fully furnished accommodations with cable or satellite TV, ensuring that residents can enjoy their favorite shows and entertainment. The dining room offers a lovely setting for meals, where residents can gather and socialize while enjoying delicious, restaurant-style dining.
For those who enjoy spending time outdoors, Synergy Homecare Southern Twin features beautiful gardens and outdoor spaces where residents can relax and soak up the fresh air. There is also a small library available for leisurely reading or engaging in intellectual pursuits.
The community offers essential services such as housekeeping, move-in coordination, and high-speed internet access to ensure convenience and connectivity for residents. A telephone is provided for easy communication with loved ones.
In terms of care services, Synergy Homecare Southern Twin provides 24-hour supervision to ensure the safety and well-being of residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Special attention is given to individuals with diabetes through specialized diet plans. Medication management is also offered to ensure that residents receive their prescribed medications on time.
Mental wellness programs are available to promote emotional health and cognitive stimulation among residents. Additionally, the community accommodates special dietary restrictions.
Residents at Synergy Homecare Southern Twin can look forward to a vibrant lifestyle filled with resident-run activities and scheduled daily activities that cater to various interests. The nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals provide easy access to additional amenities and healthcare options for added convenience.
Synergy Homecare Southern Twin in Burnsville, MN strives to provide exceptional care while fostering an environment where seniors can thrive physically, mentally, and socially within a supportive community setting.
Synergy Homecare Southern Twin is located at 2999 County Road 42 West #200, Burnsville, MN 55306 in Dakota County, Minnesota
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