Country Manor Extended Service I

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Country Manor Extended Service I

520 1St Street Ne, Sartell, MN 56377

For more information about senior living options: (844) 490-3973

4.3 from 67 reviews
5 stars
44
4 stars
14
3 stars
1
2 stars
1
1 stars
7

Assisted Living Memory Care

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    Overall Review of Country Manor Extended Service I

    Pros

    • pro The staff are friendly, knowledgeable, and helpful.
    • pro The campus is clean, spacious, and well-appointed with many amenities.
    • pro The campus offers all levels of care under one roof, from independent living to memory care.
    • pro The Waterford allows residents to have their dogs and provides regular meals with supportive staff at Drakes.
    • pro The on-site chapel is wonderful, and access to the rehab center for therapy is helpful.
    • pro Country Manor is a beautiful, home-like place with positive, respectful staff.
    • pro Drakes is a good restaurant and there is a full on-site pharmacy.
    • pro The facility is one of the premier senior living campuses in Minnesota, with caring staff who strive to enrich residents' lives.

    Cons

    • pro The Waterford is not designed for residents who need increasing, immediate services; long hallways slow aides from reaching residents quickly.
    • pro The Villa's meals are not very healthy and tend to be repetitive.
    • pro As a for-profit facility, it imposes many charges, including laundry/package fees and a delivery fee for bringing items to residents.
    • pro Some staff have been rude and disrespectful, and turnover means new aides must be trained repeatedly.
    • pro Rehab care has included neglect and poor pain management, such as pain meds being ignored for hours and orders not being placed.
    • pro The facility has been described as unorganized and a disgrace with horrible communication and neglect at times.
    • pro One reviewer said, "Hate this place" and claimed there is no compassion.
    • pro There were safety concerns, including a fall and staff not knowing the resident's medical history or failing to coordinate care.

    Review

    Country Manor sits as a multi-facility senior living campus in Minnesota that spans independent living, assisted living, memory care, and rehab services, all under one roof. The campus is designed to be an all-in-one community with a variety of amenities and conveniences that residents and families can appreciate. The property includes a on-site country store, a restaurant (Drakes), and a rehab center, along with a chapel that many find to be a wonderful touch. For many families, the ability to access physical and occupational therapy without leaving the grounds is a major plus, as is having a full-service pharmacy on site. The campus itself feels spacious and well-appointed, with the sense of a warm, home-like atmosphere that numerous reviewers describe as a major strength.

    Across the board, reviewers consistently highlight clean facilities and a staff that is, for the most part, friendly, knowledgeable, and willing to help. Several families note that the staff are "really great" and that the team, particularly in assisted living and memory care, communicates well and keeps families in the loop when needed. The presence of multiple levels of care under one roof is repeatedly praised. For families navigating transitions - such as moving a loved one from independent living into more intensive care - the ability to switch levels of care without uprooting a new environment is described as a major advantage. The overall impression conveyed is that of a first-class campus where courteous, attentive service and careful attention to residents' day-to-day needs are common.

    A number of residents and families have personal histories with the Waterford and the Villa, two components of the same broader campus that host different care levels. One family describes a grandmother who lived in the Waterford for a few years and later moved to the Villa when her needs grew more immediate. They emphasize that she valued being able to stay in a familiar setting where her beloved dog could visit and where meals and staff at the on-site Drakes restaurant contributed to her enjoyment of daily life. The move to the Villa is framed positively as a way to access more timely assistance, with staff communication noted as a continuing strength after the transition. For many it is the combination of care options and the continuity of relationships with the same caregiving teams that makes the campus feel like a logical and supportive next chapter in a resident's life.

    Nevertheless, no care environment is without its challenges, and several reviews candidly address areas for improvement. One recurring theme is the layout of certain buildings - specifically that longer hallways and more spread-out spaces in the Waterford can slow response times for aides when residents need immediate attention. Reviews describe this as a practical limitation in urgent situations, which contributed to a recommendation to move a resident to the Villa, where the caregiving teams could respond more quickly. Another common concern centers on staff turnover and the resulting need for ongoing training. Observations include an instance where a caregiver placed a resident's Depends on backwards and did not promptly investigate the discomfort that followed, underscoring how turnover can temporarily affect consistency in a resident's daily care. While many staff members are praised, these comments remind readers that high turnover can present real challenges for continuity and familiarity.

    Diet and nutrition experiences are another point of discussion. A prominent critique notes that meals at the Villa can feel repetitive or not particularly healthy, with breakfasts being a frequent example. This contrasts with praise for other amenities, such as Drakes, which residents legitimately enjoy for regular meals and social dining experiences. For-profit status and the associated billing practices also come up in reviews, with families advised to ask about various packages (for laundry, delivery, and other services) because some charges can add up. A few reviewers describe the on-paper value as comparable to other facilities, but emphasize that the financial side of care can be complex and sometimes surprising if one is not thoroughly informed.

    Beyond food and finances, there are important narratives about care quality in the rehab and skilled nursing areas. A number of reviews, including one from a family with a member in rehab, report frustration with pain management - describing delays in pain medication administration and questions about orders. One account describes a multi-hour delay in receiving pain meds after surgery, while another notes a period when no pain meds were provided for eight hours. These experiences are particularly distressing to families because they touch directly on a resident's comfort and recovery. Other stories speak positively about specific staff members who demonstrate compassion and competence; praise for particular nurses, supervisors, and social workers contrasts with criticisms of communication lapses and administrative gaps, painting a nuanced picture of the rehab experience at Country Manor.

    Despite these concerns, many families emphasize warm, respectful, and proactive interactions with dedicated staff. Moments of genuine appreciation for individual team members - such as a nurse supervisor and social worker who provided professional and compassionate service - appear alongside broader comments about the facility's strengths. Reviewers repeatedly highlight the sense of community and the many activities available to residents, the convenience of on-site services (like the pharmacy), and the supportive environment that helps loved ones feel at home during a challenging life transition. Some families even mention benefits such as discounts at local businesses and the reliability of on-site rehab services as standout features.

    In sum, Country Manor is described by many as a beautiful, well-equipped campus that offers substantial value through its integrated structure of independent living, assisted living, memory care, and rehabilitation. Residents and families frequently cite the accessibility of care, the convenience of on-site amenities, and the generally high quality of many caregivers as notable strengths. At the same time, there are consistent cautions about the realities of running a large, multi-level facility: the potential impact of staff turnover, the need for ongoing attention to pain management and timely care, the importance of clear communication with families and residents, and the practicalities of managing a for-profit operation with its associated charges. For those considering a move to Country Manor, the campus represents a comprehensive option that combines comfort, variety of services, and the possibility of a stable, long-term home, while also inviting careful questions about diet, care procedures, and financial terms to ensure alignment with each resident's needs and expectations.

    Features

    Housing

    • 165 resident community capacity 165 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • St Cloud Regional (8 miles away) St Cloud Regional (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Country Manor Extended Service I is an assisted living community located in Sartell, MN. This community specializes in providing memory care services for seniors who are dealing with Alzheimer's or other forms of memory loss.

    Residents at Country Manor Extended Service I can enjoy a variety of amenities to enhance their quality of life. These include a beauty salon for grooming and relaxation, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby areas, a computer center for staying connected, and a dining room where they can enjoy delicious meals. There is also a fitness room to promote physical well-being, fully furnished apartments for comfortable living, and a gaming room and small library for leisurely activities. Additionally, residents have access to outdoor spaces such as gardens and can take advantage of housekeeping services.

    The assisted living community offers various care services to support the needs of its residents. Trained staff members provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. They also offer specialized programs catering to individuals with mild cognitive impairment or memory-related conditions. Medication management is available to ensure residents receive their prescribed medications at the right time.

    Country Manor Extended Service I takes care of the dietary needs of its residents by providing special dietary restrictions as necessary. Meal preparation and service are provided to ensure that nutritious meals are available. Moreover, transportation arrangements are made for any required medical appointments or off-site activities.

    A wide range of activities is offered by the community to keep residents engaged and entertained. Concierge services are available to cater to individual preferences and assist in planning day trips or resident-run activities. Fitness programs encourage physical exercise while scheduled daily activities provide mental stimulation.

    In terms of nearby amenities, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals all within close proximity to the community.

    Overall, Country Manor Extended Service I offers a warm and supportive environment where seniors with memory-related conditions can receive the care they need while enjoying a variety of amenities and activities.

    Nearby Places of Interest

    Pharmacies

    • Country Store & Pharmacy (0.2 miles)
    • The Apothecary (1.4 miles)
    • W & C Apothecary (1.4 miles)
    • Walmart Pharmacy (1.5 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2 miles)
    • Coborn's Marketplace (2.1 miles)

    Parks

    • Oakwood Village Park (0.7 miles)
    • Sauk Rapids Municipal Park (1.3 miles)
    • Island View Park (1.4 miles)
    • Creekview Park (2.7 miles)
    • Hester Park (3.2 miles)
    • Knights of Columbus Park (3.8 miles)

    Physicians

    • Sartell Pediatrics (0.8 miles)
    • Center For Pain Management (1.4 miles)
    • Central Minnesota Neuroscience (1.4 miles)
    • Skin Care Doctors (1.4 miles)
    • Hanger Clinic: Prosthetics & Orthotics (1.4 miles)
    • The Vein Center (1.6 miles)
    • Karrar, Yusuf The Vein Center Laser Treatment and Medspa (1.6 miles)

    Restaurants

    • Great River Bowl (0.8 miles)
    • Subway (1.3 miles)
    • McDonald's (1.3 miles)
    • Taco John's (1.6 miles)
    • Blimpie (1.7 miles)
    • Subway (1.8 miles)
    • Benton Station Bar (1.8 miles)

    Places of Worship

    • St Francis Xavier Church (1.1 miles)
    • Harvest Fellowship (1.7 miles)
    • Sacred Heart Church (2.2 miles)
    • Grace Baptist Fellowship (2.3 miles)
    • Living Way Church (2.3 miles)
    • Trinity Lutheran Church (2.9 miles)

    Hospitals

    • CentaCare (2.5 miles)

    Transportation

    • St Cloud Station (3.8 miles)

    Cafes

    • Caribou Coffee (4.1 miles)

    Frequently Asked Questions

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