Visiting Angels IV in Maplewood, MN

Information last verified:

2721 Upper Afton Road East, Maplewood, MN 55119

For more information about senior living options: (844) 490-3973

4.8 from 53 reviews
5 stars
47
4 stars
4
3 stars
0
2 stars
0
1 stars
2

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Overall Review of Visiting Angels IV

Pros

  • pro Denise RN is described as truly amazing, attentive, and compassionate in her care.
  • pro Cathy and Denise are praised for being knowledgeable and caring.
  • pro Rhonda is called a gem, with compassionate, prompt responses and excellent coordination.
  • pro Visiting Angels is portrayed as a reliable, responsive agency that provides peace of mind.
  • pro Ayad is noted for deep care, a quick smile, and patient interactions with clients.
  • pro The caregivers are described as warm, friendly, and top-notch.
  • pro Office staff and scheduling teams are consistently accessible and amazing.
  • pro The overall experience with Visiting Angels is described as wonderful, with flexible scheduling and personalized care.

Cons

  • pro Caregivers arrived late, no-showed, were unaware of what to do, sat on their phones instead of interacting, and mis-timed medications, leading to missed doses.
  • pro The reviewer stated that hiring the agency created an even more stressful situation and advised others to look elsewhere for peace of mind.
  • pro It was described as scary for families to have strangers come in to care for their loved ones.

Review

Visiting Angels IV in Maplewood is best suited for families who want high-quality, at-home support that is nurse-led and highly responsive. This agency excels when a loved one needs practical help with daily activities, medication oversight, and flexible scheduling while staying in familiar surroundings. The model works especially well for seniors who prize continuity of care, want a trusted care team to regularly reassess needs, and value the option for extended hours or 24/7 access as situations change. For families aiming to avoid institutional care while preserving independence and dignity, this provider offers a compelling combination of oversight, warmth, and hands-on availability.

Those who may want to consider alternatives include households seeking a more structured, facility-based environment with built-in social programming and constant supervision. If the priority is a guaranteed, highly predictable routine in a community with around-the-clock on-site staff, a traditional assisted living setting or memory-care facility could deliver more immediate social opportunities and centralized oversight. For families worried about caregiver consistency or tightly regulated medication management, it’s prudent to explore providers with a longer track record of fixed staffing patterns and unequivocal, on-site medication protocols. Budget constraints and the desire for a fixed monthly cost may also push some toward other arrangements.

The strongest positives center on the team’s compassion, accessibility, and hands-on competence. Reviewers repeatedly highlight Denise RN as a standout, an exceptionally attentive clinician who listens, communicates clearly, and executes care plans with reliability and heart. The care coordination is consistently described as proactive and personable, with Rhonda and other coordinators earning praise for speed, empathy, and the ability to tailor services to shifting needs. Families note rapid onboarding, thoughtful caregiver matching, and dependable communication, so families feel informed and involved rather than surprised by day-to-day care. The practical benefits, reliable scheduling, responsive problem-solving, and a caregiver network that feels like a true team, translate into real peace of mind.

That said, a minority of experiences underscores a real, non-trivial risk: caregiving gaps can occur when schedules slip or oversight lapses emerge, and there is at least one, clearly documented instance of late arrivals or missteps in medication timing. The offset here comes from the agency’s core strengths: a responsive leadership structure, the ability to mobilize backups quickly, and the consistent involvement of trusted nurses who maintain the clinical footing of the plan. Families who plan for contingencies, explicitly confirm who will cover shifts, insist on written care plans, and set up a clear escalation path, will find that the overall risk is manageable and far outweighed by the benefits of expert, compassionate at-home care.

For those evaluating a commitment, the practical next steps are straightforward. Early on, establish a concrete care plan with Denise and Rhonda, including a preferred caregiver roster, cadence of visits, and real-time communication expectations. Request a trial period to observe care dynamics, especially around medication routines and nighttime support. Clarify what happens if a caregiver is unavailable and confirm backup coverage procedures. Document every preference, from activities of daily living to preferred methods of prompting and monitoring, and ensure the plan is easily accessible to all family members and the primary clinician. A well-documented pathway makes it possible to preserve continuity and prevent small issues from becoming disruptive.

In the end, Visiting Angels IV stands out as a compelling option for families seeking expert, empathetic, home-based care that preserves independence and family involvement. The combination of Denise’s clinical leadership, Rhonda’s hands-on coordination, and a broad, caring caregiver network creates a powerful foundation for reliable, person-centered support. The occasional scheduling hiccup or medication-management stumble is not to be minimized, but with clear expectations and proactive planning, the pros, flexibility, immediacy, and genuine compassion, consistently prevail. When the goal is to keep a loved one safely at home with a capable, responsive team nearby, this Maplewood agency is hard to beat.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (12 miles away) Minneapolis-St Paul International (12 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Visiting Angels IV in Maplewood, MN is an assisted living community that offers a variety of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished accommodations include cable or satellite TV, a dining room, a kitchenette, and access to Wi-Fi/high-speed internet. Residents can enjoy the outdoor space and garden area. Housekeeping services are provided to maintain a clean and tidy living environment.

The dedicated staff at Visiting Angels IV provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive the necessary medical attention. Medication management is also available to ensure that medications are taken as prescribed.

The community understands the importance of proper nutrition and offers diabetes diet options as well as special dietary restrictions for individual needs. Meal preparation and service are provided by the staff to ensure that residents receive balanced meals.

To promote mental wellness, Visiting Angels IV offers a mental wellness program that includes scheduled daily activities for social engagement and stimulation. Transportation arrangements are available for medical appointments.

In terms of location, there are various amenities conveniently nearby. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity to the community.

Overall, Visiting Angels IV in Maplewood provides a comfortable and supportive environment for seniors who require assistance with their daily activities while also offering opportunities for socialization and access to convenient amenities nearby.

Nearby Places of Interest

Hospitals

  • Woodwinds Health Campus-Woodbury (1.4 miles)
  • Regions Hospital Burn Center (5.4 miles)
  • St Joseph's Hospital-St Paul (5.6 miles)
  • United Hospital Joint Relacement Center (6 miles)
  • St John's Hospital-Maplewood (6.5 miles)

Restaurants

  • The Tavern Grill (1.4 miles)
  • Chick-Fil-A (1.5 miles)
  • Taco John's (1.5 miles)
  • Taco Bell (1.8 miles)
  • Wild Boar Bar and Grill Oakdale (2 miles)
  • Portillo's Hot Dogs (2.4 miles)
  • Tamarack Tap Room (2.5 miles)

Physicians

  • Aris Clinic (1.5 miles)
  • Eric Thomas Becken (1.6 miles)
  • David Thao, MD (2.3 miles)
  • Minnesota Gastroenterology PA (2.6 miles)
  • TRIA Orthopaedic Center (2.7 miles)
  • Danielson Jennifer Dr Healthpartners Regions Behavioral Health Woodbury Lake Elmo (2.8 miles)
  • Pediatric and Young Adult Medicine (3 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2 miles)
  • Mix Compounding Pharmacy (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Target Pharmacy (4.2 miles)
  • CVS Pharmacy (4.4 miles)

Places of Worship

  • Transfiguration Catholic Church (2 miles)
  • Five Oaks Community Church (4.4 miles)
  • Eagle Brook Church - Woodbury Campus (5.1 miles)
  • Cathedral of St Paul (6.1 miles)
  • St Jerome Elementary School (6.2 miles)

Parks

  • Eastside Park (2.9 miles)
  • Ojibway Park (3.1 miles)
  • Kargel Park (3.4 miles)
  • Rotary Park (4.8 miles)
  • Roosevelt Field (4.9 miles)
  • Fairway Meadows Park (4.9 miles)
  • Flicek Park (5.2 miles)

Theaters

  • Alamo Drafthouse Woodbury (2.9 miles)
  • AMC Inver Grove 16 (6.2 miles)
  • Oakdale Cinema Oakdale, Mn (6.2 miles)

Cafes

  • Starbucks (4 miles)

Transportation

  • Union Depot (5 miles)

Frequently Asked Questions

Where is Visiting Angels IV?

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