1551 Red Cedar Road, Eagan, MN 55121
For more information about senior living options: (844) 490-3973
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Synergy HomeCare is reliable, flexible, and consistently attentive to clients' needs. Lina (Apolina) is caring and even prepares delicious meals during visits. The caregivers are professional, kind, and highly competent. Bri and the team are knowledgeable, compassionate, and deeply committed to patient well-being. The company goes above and beyond to educate and connect clients, families, and caregivers, empowering successful care. Clients gain peace of mind knowing Synergy provides trusted in-home care and support. The staff delivers a VIP care experience with personalized attention and clear communication. Synergy supports veterans and helps families access VA benefits with thorough guidance. The owners are involved in care planning, ensuring smooth operations and responsive service. The company is well-run, with a strong focus on safety protocols and patient comfort. Synergy is veteran-owned and woman-owned, a point of pride for families. Caregivers provide companionship, assistance with daily activities, and compassionate care that feels like family.
The company was completely unreliable and frequently overbilled customers, and some employees arrived at visits impaired after using marijuana. One caregiver quit, claiming cannabis was present in the home and dangerous for the patient, when in reality she was the one arriving impaired. Many of the staff reportedly struggled with emotional issues, which raised additional concerns about the quality of care. Instead of taking accountability, the company accused customers of using vulgar language simply for raising concerns, signaling a lack of professionalism, integrity, and reliability.Synergy HomeCare of Eagan is best suited for families confronting substantive in-home care needs where compassion, hands-on engagement, and medical coordination in the home are essential. This is a program built for post-surgical recovery, ongoing assistance with activities of daily living, and help navigating veterans benefits, with a leadership team that actively shapes care plans and staffing. For families who want more than a generic checklist - who value caregiver matchmaking, frequent communication, and a partner that helps secure equipment, medications, and home modifications - Synergy offers a compelling, relationship-driven option. Those who prefer a traditional, facility-like model with rigid, fixed schedules or who require strict budget predictability may want to consider alternatives.
The core strengths are unmistakable. The Eagan operation showcases deeply compassionate, well-trained caregivers coupled with responsive office leadership. Families repeatedly note personalized caregiver matching, attentive companionship, and practical help with errands, meals, and housekeeping tasks that extend beyond basic care. A recurring theme is the owners' hands-on involvement and the way they rally the whole team to adapt to evolving needs. The RN oversight and availability of flexible scheduling, including around-the-clock care when needed, emphasize medical and daily living support as a coherent package rather than a set of disjointed services. The ability to leverage veteran benefits and connect families to relevant resources also stands out as a meaningful differentiator.
Of course, no service is without risk, and the most troubling feedback centers on reliability and accountability. A minority of reviews describe overbilling, disrupted service, and caregivers arriving impaired, with one instance alleging a mischaracterization by staff when concerns were raised. Another account points to perceived professional lapses and a defensiveness from the agency in response to complaints. Taken together, these outliers signal that, while the majority experience is exceptionally positive, due diligence remains essential. Families should demand clear contracts, auditing of hours, and a straightforward escalation path to the leadership when problems arise. It's prudent to verify caregiver qualifications, establish predictable scheduling, and obtain written procedures for addressing disputes.
Yet the positives tend to outweigh these risks, especially for families who prioritize a high-touch, resource-rich approach to care. The leadership's commitment to aligning caregivers with patient needs - paired with frequent family updates and the availability of an RN on a regular basis - creates a level of assurance that is hard to find in more diffuse home-care models. Clients praise the staff's kindness, professionalism, and willingness to go "above and beyond," from nutritious meal planning and grocery errands to facilitating mobility and gentle rehab activities. The integration of love, practical support, and medical awareness creates a cohesive care ecosystem that helps families sleep easier and loved ones stay safely at home longer.
For families weighing alternatives, consider how important predictability and volume of care are to your situation. If cost certainty, minimal staffing turnover, or a truly standardized day-to-day routine are paramount, some agencies with more rigid billing practices may feel more comfortable. If the primary goal is to keep a loved one at home with minimal risk of service gaps and with robust caregiver pairing, Synergy's model - led by Bri and her team - offers a compelling mix of empathy, expertise, and flexibility. In cases where the need is less about medical complexity and more about companionship or light housekeeping, cost and staffing expectations may push families to explore other options.
Decision-ready guidance: Synergy HomeCare of Eagan delivers a powerful blend of compassionate, capable in-home care with strong leadership and practical benefits for families dealing with medical and daily living needs. Begin with a detailed in-home assessment, insist on a written care plan, and request a named point of contact for on-going questions. Verify staffing patterns, caregiver qualifications, and the exact terms around hours and rates; confirm how disputes are resolved and what accountability measures are in place. If the plan aligns with a genuine desire to keep a loved one at home, supported by responsive leadership and a track record of successful, personalized care, Synergy stands out as a pragmatic, effective partner.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Synergycare in Eagan, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished environment, with a dining room where nutritious meals are prepared and served.
The well-maintained outdoor space includes a garden for residents to enjoy, while housekeeping services ensure that the living areas are kept clean and tidy. Wi-Fi/high-speed internet and telephone services are also available for residents to stay connected with loved ones.
In terms of care services, Synergycare offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also works closely with health care providers to coordinate any additional medical needs. Medication management is provided to ensure that residents take their medication as prescribed.
Special dietary restrictions are accommodated in the dining options at Synergycare, and meal preparation is done by trained staff members. Residents can also benefit from transportation arrangements for medical appointments.
The community aims to provide engaging activities for its residents through scheduled daily activities. Additionally, there are several local amenities located conveniently nearby. These include cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options.
Overall, Synergycare in Eagan, MN offers a welcoming and supportive environment where seniors can receive personalized care while enjoying a range of amenities and access to nearby facilities.
Synergycare is located at 1551 Red Cedar Road, Eagan, MN 55121 in Dakota County, Minnesota
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