1551 Red Cedar Road, Eagan, MN 55121
For more information about senior living options: (844) 490-3973
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Synergy is described as reliable, flexible, and attentive to clients' needs. Lina (Apolina) is caring and prepared delicious meals during visits. Caregivers are professional and kind. Bri and her staff provide detailed presentations and demonstrate compassion for clients. The company is trusted to care for loved ones and cares about both clients and staff. Synergy educates and connects clients, families, and caregivers, going above and beyond to make a positive impact. The team offers personalized care with well-trained caregivers and a VIP-like service. Mirah is wonderful and anticipates clients' needs. The staff are kind, compassionate, hard-working, and skilled. Synergy's infection-control practices protect immunocompromised patients. Bri and her team are focused on delivering care with urgency and compassion; they are highly recommended. Bri is cheerful, dependable, and knowledgeable; an incredible resource for families.
They were completely unreliable, often overbilling them, and some employees even showed up impaired after using marijuana. One caregiver quit, alleging cannabis was present in the home and that it was dangerous for the patient; in reality, the caregiver was the one arriving impaired. Many of the staff struggled with emotional issues, which raised concerns about patient safety. Instead of taking accountability, they accused the family of using vulgar language simply for voicing concerns. The reviewer concluded that the group has no professionalism, integrity, or reliability. They advised others to stay far away from Synergy.Synergy HomeCare of Eagan has become a familiar name for families seeking in-home care in the South Metro, and the feedback across the board reveals a company that can be incredibly impactful when things go well - and occasionally controversial when they don't. Several families started using the service in the spring, and many of them emphasized how reliable, flexible, and attentive the team could be. One recurring thread is the experience with Lina, also referred to as Apolina, who was praised not only for her caregiving but for the nourishing meals she prepared during visits. A number of reviewers highlighted that the caregivers were professional and kind, and they repeatedly recommended Synergy for those seeking trustworthy home care.
Yet the picture isn't uniformly rosy. A different set of voices described a very different reality, noting nearly a year of disappointing service marked by unreliability and financial frustration. The concerns ranged from overbilling to caregivers arriving impaired after marijuana use, with one account describing a caregiver who quit and alleged cannabis in the home - an accusation that was later portrayed as the fault of the caregiver rather than a reflection of the patient's environment. These reviewers also mentioned that emotional and behavioral issues among staff sometimes made caregiving more challenging. In one telling moment, the company was accused of shifting accountability when concerns were raised, which led to a decision to stay away from Synergy. The contrast between these experiences and the overwhelmingly positive stories that follow underscores how much individual staff assignments and management can influence outcomes in home care.
On the brighter side, Bri Beltran and her team have repeatedly been described as deeply engaged and committed to the community they serve. A detailed presentation about the services and a tour of the Eagan facility given to a Rotary Club left attendees impressed by the breadth of compassion and knowledge demonstrated by the staff. Several reviewers attributed with Bri and her colleagues a genuine sense that they don't merely provide a service; they educate, support families, and connect clients with caregivers in ways that empower everyone involved. One reviewer captured a sentiment echoed by many: Synergy isn't just about tasks completed - it's about equipping families with tools, resources, and guidance to navigate care over the long haul.
Individual testimonials reinforce the sense that Synergy can feel like a trusted partner to families. Multiple accounts speak to an almost familial warmth from the team - caregivers who go above and beyond to tailor their support to personal routines, accompany clients on errands, help with groceries, and provide encouragement for physical activity. Specific staff members are singled out for praise, including Mirah, who is described as wonderful and anticipatory in her care, and Rhyan, the RN, who is noted for thorough, regular visits to ensure the patient remains well cared for. The administrative crew - Johanna and Sheri - are also mentioned repeatedly for their responsiveness, with one reviewer highlighting how a single call could resolve questions about VA benefits, schedule changes, and other logistics.
Several reviews emphasize the practical, day-to-day value of Synergy's approach. Families have appreciated infection control measures like hand-washing, gloving, masking, and shoe removal - protocols that become especially important when a loved one is immunocompromised after chemotherapy. The agency's ability to remain flexible with scheduling and to adjust tasks to fit the patient's evolving needs is repeatedly highlighted, as is the team's involvement in veteran benefits. In particular, reviewers noted significant strides in accessing VA services and benefits, which markedly improved their loved one's quality of life and honored their service. The sense of trust built through coordinated care plans and regular communication stands out as a defining feature for many families.
The scope of care described by several families goes beyond basic companionship. Some residents benefited from in-home hospice-like care, with Bri herself reportedly stepping in to provide direct, hands-on support during critical times. Others spoke of comprehensive measures - an in-home assessment before discharge from surgery, a nurse monitoring medications, coordination with physical therapy, and practical touches like helping with bathroom safety and transfers. A reviewer even called the experience "10 out of 5 stars," underscoring how impactful a well-organized, compassionate team can be after a major medical event. In these narratives, the care plan feels personalized and proactive, with staff staying engaged through hospitalizations, doctor visits, and home-based recovery milestones.
Across the board, the sentiment is that Synergy's leadership - especially Bri and her team - can deliver exceptional, life-changing care when execution aligns with values like urgency, compassion, and a genuine commitment to both clients and staff. The company is described as veteran- and woman-owned by several posters, with a strong emphasis on service that respects veterans' needs and benefits. That positioning, coupled with the indicators of high-quality caregiving, a ready availability of resources, and a visible dedication to improving clients' daily lives, has earned the agency strong endorsements from families who've felt supported during some of life's most challenging moments.
In sum, Synergy HomeCare of Eagan appears to offer a powerful mix of strengths and caveats. For many families, the service represents a dependable, person-centered partner who can deliver not only care but also practical support, education, and access to important benefits. For others, experiences have been mixed enough to raise concerns about reliability, staff stability, and accountability. The most constructive path for prospective clients seems to be to engage with Bri and the team thoughtfully: ask detailed questions about scheduling, caregiver matching, and billing, seek references from current clients, and establish clear communication channels from the outset. When the people and processes align, reviewers describe Synergy as a beacon of compassionate, professional in-home care that families can trust to care for both their loved ones and the caregivers who support them.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Synergycare in Eagan, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished environment, with a dining room where nutritious meals are prepared and served.
The well-maintained outdoor space includes a garden for residents to enjoy, while housekeeping services ensure that the living areas are kept clean and tidy. Wi-Fi/high-speed internet and telephone services are also available for residents to stay connected with loved ones.
In terms of care services, Synergycare offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff also works closely with health care providers to coordinate any additional medical needs. Medication management is provided to ensure that residents take their medication as prescribed.
Special dietary restrictions are accommodated in the dining options at Synergycare, and meal preparation is done by trained staff members. Residents can also benefit from transportation arrangements for medical appointments.
The community aims to provide engaging activities for its residents through scheduled daily activities. Additionally, there are several local amenities located conveniently nearby. These include cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and transportation options.
Overall, Synergycare in Eagan, MN offers a welcoming and supportive environment where seniors can receive personalized care while enjoying a range of amenities and access to nearby facilities.
Synergycare is located at 1551 Red Cedar Road, Eagan, MN 55121 in Dakota County, Minnesota
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Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care