Serendipitous Living in Eagan, MN

2861 Highridge Terrace, Eagan, MN 55121

For more information about senior living options: (844) 490-3973

3.3 from 24 reviews
5 stars
9
4 stars
5
3 stars
1
2 stars
3
1 stars
6

Assisted Living

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    Overall Review of Serendipitous Living

    Pros

    • pro Brookdale is a great community for couples and their families.
    • pro Brookdale Eagan is a blessing for residents and a life saver for their families.
    • pro The staff are caring, helpful, and kind to residents and volunteers alike.
    • pro The facility is clean, well-maintained, and welcoming with updated decor.
    • pro Brookdale has significantly added to residents' quality of life as dementia progresses.
    • pro Leadership is highly regarded for commitment to the Brookdale community and for keeping families informed.
    • pro The activities program provides fun, engaging activities seven days a week, helping residents stay connected.

    Cons

    • pro The facility is expensive and charges for services it does not provide.
    • pro The Health and Wellness Director uses bullying, threatens to raise prices, and blames the patient's dementia for improper treatment.
    • pro The place smells of urine, and the furniture and carpet are stained with urine.
    • pro The food is cheaply prepared and lacks variety; the facility seems focused on saving money.
    • pro The building is understaffed and housekeeping is inadequate; medications are sometimes shared between residents.
    • pro Employees are paid very low and management appears self-serving.
    • pro The receptionist is rude, not helpful, and staff are not proactive about informing families about services covered.

    Review

    This community is best suited for families seeking memory-care support in a smaller, intimate setting where staff engagement and personal attention shape everyday life. It works well for couples or single seniors whose loved one requires memory care and who value a warm, welcoming environment and frequent, candid updates from care teams. The remodeled, contained footprint creates a sense of coziness and focus, which can help residents feel at home as dementia progresses. When a family wants hands-on interaction, predictable routines, and staff who know residents by name, this is the kind of place that tends to deliver steadier day-to-day connection.

    Careful consideration should be given to who may want to explore alternatives. Budget-conscious families will want to weigh the pricing structure, because this community operates with ? la carte services that can add up quickly. Those who insist on a pristine, uniform level of cleanliness and dining quality across every visit may find the variability challenging. Families that require rock-solid safety logs, robust medication management, and consistently reliable dining plans should probe for evidence of sustained staffing, training, and oversight. In short, if price transparency or spotless, uniform operations are non-negotiables, alternatives deserve comparison.

    On the plus side, the strongest, most repeatable pros come from the human side of care. Staff are frequently described as caring, welcoming, and genuinely engaged with residents, and families repeatedly report meaningful, positive interactions with caregivers and the memory-care team. Communications with families are a standout when leadership is actively involved; periodical updates, photos, and video calls help families feel connected even during transitions or when they cannot visit in person. The facility's recent remodeling and its smaller, focused-care posture create opportunities for more individualized attention, with residents seeming to benefit from a calmer, more intimate daily rhythm.

    The most consequential downsides tend to center on cost, consistency, and conditions that undermine comfort. Several reviews flag the pricing approach as aggressive, with meticulous charging for services that aren't always clearly understood up front. Some families recount experiences where governance or policy decisions around services and needs felt transactional rather than resident-centered, including disputes over medical orders or care directions during difficult moments. Beyond finances, the quality of everyday amenities and hygiene have been questioned - issues ranging from meals deemed unappealing or inconsistent to odors, outdated furnishings, and questions about housekeeping and laundry practices. Medication handling and staff training gaps have also surfaced in multiple accounts, contributing to risk and frustration for families already navigating stressful transitions.

    Those pros and cons do not operate in isolation; they offset each other depending on what a family prioritizes. If a resident thrives on personal connections, steady caregiver relationships, and responsive leadership, the warm care culture and ongoing family communication can significantly mitigate concerns about price and occasional service gaps. For families where certainty about every dollar spent and an uncompromising standard of cleanliness, dining quality, and medication safety are non-negotiable, the balance may tilt away from this community. The degree to which staff stability and disciplined operations are demonstrably improving will be a decisive factor for ongoing satisfaction.

    In practical terms, the verdict comes down to a careful, firsthand check. Prospective families should request a transparent, itemized cost breakdown and concrete examples of how services are delivered and billed. Ask for a live tour focused on memory-care routines, sample menus, medication procedures, and a day-in-the-life schedule to gauge activity variety and safety protocols. Speak with multiple families about their experiences with transitions, incident handling, and communication cadence with the executive team. If memory care with a personal touch is the priority and pricing can be navigated without compromise, this community can be a strong fit; if not, a broader search for options with more uniform amenities and tighter cost controls is warranted.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (3 miles away) Minneapolis-St Paul International (3 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Serendipitous Living in Eagan, MN offers a comprehensive array of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Housekeeping services are also available to maintain a clean and tidy living environment.

    For those who enjoy spending time outdoors, Serendipitous Living features a beautiful garden and outdoor space where residents can relax and enjoy nature. Move-in coordination is provided to ease the transition into the community. Additionally, telephone services are available for easy communication with loved ones.

    The care services at Serendipitous Living are designed to meet the individual needs of each resident. With 24-hour supervision and assistance from trained caregivers, residents receive support with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper medication administration.

    The community understands the importance of maintaining mental wellness and offers a mental wellness program to promote emotional well-being. Special dietary restrictions are accommodated in meal preparation and service, including diabetes diets. Transportation arrangements are made for medical appointments to ensure residents have access to necessary healthcare providers.

    Residents at Serendipitous Living can enjoy various activities tailored to their interests. Resident-run activities provide opportunities for socialization and engagement within the community. Scheduled daily activities offer entertainment and enrichment options for all residents.

    The convenient location of Serendipitous Living provides easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals. This enhances the overall quality of life in the community by providing residents with opportunities for entertainment, socializing, shopping, dining out, accessing healthcare services, and more.

    Overall, Serendipitous Living in Eagan MN combines exceptional amenities with personalized care services to create an assisted living community that supports the well-being and independence of its residents.

    Nearby Places of Interest

    Parks

    • Central Park (1 miles)
    • Burr Oaks Park (3.2 miles)
    • Hidden Falls Park (3.5 miles)
    • Minnehaha Falls Dog Park (3.8 miles)
    • Bossen Field (4.4 miles)
    • Taft Park (4.6 miles)
    • Wabun Picnic Area (4.6 miles)

    Cafes

    • Starbucks (1.3 miles)
    • Panera Bread (1.6 miles)
    • Dunn Brothers Coffee (3.8 miles)
    • Starbucks (4.3 miles)
    • Starbucks (4.6 miles)
    • Panera Bread (5.8 miles)
    • Starbucks (6.1 miles)

    Restaurants

    • Hy-Vee Market Grille (1.3 miles)
    • Taco Bell (1.6 miles)
    • Yankee Tavern (1.6 miles)
    • Chick-Fil-A (1.8 miles)
    • Wendy's (2 miles)
    • Twins Grill (2.6 miles)
    • Stone Arch (2.8 miles)

    Pharmacies

    • Hy-Vee Pharmacy (1.3 miles)
    • Walgreens (1.7 miles)
    • Walgreens (3.1 miles)
    • Prime Therapeutics (3.2 miles)
    • CVS Pharmacy (3.5 miles)
    • Walgreens (3.7 miles)
    • Walgreens (4.5 miles)

    Physicians

    • Mngi Digestive Health - Eagan Endoscopy Center & Clinic (1.9 miles)
    • Twin Cities Orthopedics Eagan - Viking Lakes (2.8 miles)
    • Sstar-Sports Specific Training & Rehab (4.4 miles)
    • Parkway Family Physicians (4.6 miles)
    • Southwest Dermatology Specialist (5.6 miles)
    • Entira Family Clinics-West St Paul (5.7 miles)
    • Fairview Clinics (5.9 miles)

    Transportation

    • Concourse A (2.2 miles)
    • Concourse C (2.5 miles)
    • Delta Sky Club (2.6 miles)
    • Minneapolis–Saint Paul International Airport (MSP) (2.6 miles)
    • Terminal 1-Lindbergh (2.8 miles)
    • Escape Lounge (2.8 miles)
    • Concourse D (2.8 miles)

    Hospitals

    • VA Medical Center (3.7 miles)
    • United Hospital Joint Relacement Center (6.9 miles)

    Places of Worship

    • WW Studio (4.6 miles)
    • Woodcrest Church (5.4 miles)
    • St George Greek Orthodox Church (6.2 miles)

    Theaters

    • Emagine Eagan (4.6 miles)
    • AMC Inver Grove 16 (5.7 miles)

    Frequently Asked Questions

    Where is Serendipitous Living?

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