2726 17Th Avenue East, North St. Paul, MN 55109
For more information about senior living options: (844) 490-3973
Options Residential is described as an amazing company that actually cares about the success of its clients. Management is described as extremely well trained in mental health, traumatic brain injuries, and co-occurring chemical dependency, with a focus on independent skill building. Clients are empowered and set up for success. Staff advocate on behalf of clients above and beyond what is expected. All other providers, and Dakota county, should be taking notes.
The service is horrible with a lack of communication between staff and poor care of clients. Care is described as poor. The group homes sweet-talk and mislead people with promises of care and support, but let them down. Half of the staff do not clean and push cleaning duties onto the few who do, miss medication doses, and ignore sanitation complaints. Clients will not thrive or heal here, as the focus is on bandaid solutions rather than addressing root issues. The director of the program is described as a joke and seems not to care about clients' well-being.The collection of experiences shared around Options Residential and related group homes paints a tale of two very different worlds living under one umbrella. On one side, there are stark, blunt indictments that describe an environment marked by poor communication, neglectful care, and a sense that residents' needs are not being prioritized. The sentiments are negative enough to warn others away: a sense that staff communication is fragmented, and that the fundamental duties of caregiving - ensuring safety, cleanliness, and reliable support - are not being met. The language used is hard-hitting, underscoring a belief that residents with disabilities may not receive the care they deserve in some settings.
In these accounts, the care experiences are described as distressingly inconsistent. One reviewer emphasizes a lack of attention to basic cleaning and sanitation, with cleaning duties being unfairly dumped onto a few staff members. There are claims of missed medication doses and a pattern of ignoring multiple complaints about sanitation, which together create an impression of systemic gaps rather than isolated incidents. The consistency of care is questioned, and the reviewer suggests that promises of care and support are often merely "sweet talk," never translating into real, reliable help for those in need. The tone conveys a deep concern for the wellbeing and safety of residents, especially those with disabilities who rely on staff for daily functioning and healthcare.
Another strongly negative thread centers on leadership and direction. A particular complaint targets the program director, described as a joke who does not appear to care about clients or their welfare. The sentiment here goes beyond daily tasks and touches on the broader culture of the program: a perception that decisions are not driven by residents' best interests, and that real root causes of problems are not being addressed. The accusation is that care is fragmented, reactionary, and focused on quick fixes rather than building sustainable, meaningful supports that would allow residents to thrive.
Against this chorus of concern, a strikingly different perspective emerges from another reviewer who offers an unabashedly opposite verdict. This person extols Options Residential with what they claim to be a perfect score - "10 stars" - characterizing the company as one that genuinely cares about client success. They describe management as deeply knowledgeable in relevant fields, including mental health, traumatic brain injury, and co-occurring chemical dependency, with a robust emphasis on developing independent living skills. They praise a model in which clients are empowered, supported to advocate for themselves, and prepared for long-term success, with staff going "above and beyond" to back clients' goals. The reviewer even suggests that other providers and the local county should take notes from this approach, highlighting a clear commitment to comprehensive, client-centered care.
Taken together, these reviews reveal a complex landscape where experiences diverge sharply depending on the setting, the staff on duty, and perhaps the leadership and program philosophy in play. The negative voices stress problems around communication, accountability, sanitation, and medication safety, while the positive voice foregrounds strong leadership, specialized expertise, and a proactive, empowering approach to rehabilitation and independent living. The contrast invites readers to consider how different organizational cultures and practices can shape the daily reality for residents and their families.
For anyone evaluating care options, these perspectives underscore the importance of asking pointed questions and seeking firsthand observations. Prospective clients and loved ones might want to inquire about communication protocols among staff, accountability measures for missed medications, and the processes in place to address sanitation concerns. It would also be prudent to explore the education and training of leadership and frontline workers, as well as the programs that prioritize independent skill-building and resident advocacy. Visiting facilities, meeting direct care staff, and talking to current residents or families can help illuminate whether a given setting aligns with the kind of care and respect described by the most positive reviews.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Options Residential Division in North St. Paul, MN is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Our residents can enjoy their favorite shows and programs with cable or satellite TV available in every room. The dining room provides a comfortable space for communal meals, and all accommodations are fully furnished for the convenience of our residents. A beautiful garden adds to the tranquil ambiance of our community, while housekeeping services ensure a clean and organized living environment.
Each room is equipped with a kitchenette, allowing residents to prepare light meals and snacks at their leisure. Move-in coordination is provided to ensure a smooth transition into our community, and outdoor spaces are available for residents to relax and enjoy nature. Telephone access is also provided for easy communication with loved ones, and Wi-Fi/high-speed internet ensures connectivity for online activities.
Our dedicated staff provides 24-hour supervision and personalized assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure optimal care for each resident's unique needs, including diabetes diet management. Meal preparation and service are provided, taking into account any special dietary restrictions or preferences.
Medication management is offered to assist residents in maintaining their prescribed regimens accurately. A mental wellness program is also available to support emotional well-being. Transportation arrangement for medical appointments is conveniently arranged by our staff, ensuring that residents can easily access necessary healthcare services if needed.
Residents can enjoy numerous opportunities for engagement through resident-run activities and scheduled daily activities organized by our staff. Nearby parks provide beautiful settings for outdoor recreation, while pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all conveniently located nearby.
At Options Residential Division in North St. Paul, MN, we prioritize the well-being of our residents by providing excellent amenities and care services in a vibrant community setting.
Options Residential Division is located at 2726 17Th Avenue East, North St. Paul, MN 55109 in Washington County, Minnesota
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