Maple Hill Senior Living

Pros

• The staff at Maple Hill Senior Living was described as very nice, kind, and welcoming to both residents and visitors.
• The facility was noted for its clean and well-kept interior, with a pleasant dining area and nice common spaces.
• Residents enjoyed a variety of activities, including games like bingo and events such as holiday parties.
• The apartments were considered cute, with certain features like kitchenettes and private bathrooms appreciated by some residents.
• Many commented positively on the good food served in the dining area, which was set up like a restaurant.
• The tour experience was rated highly, with staff members providing thorough explanations and showcasing the facilities well.
• Some reviews highlighted the strong sense of community among residents and staff interactions.

Cons

• The facility felt unsafe and didn't seem like a good location for older people.
• Some residents reported that the staff was short-staffed, leading to inadequate services.
• There were issues with medication management, resulting in residents being hospitalized.
• The rooms were described as dark and dirty, indicating poor maintenance and cleanliness.
• Several services that were paid for, such as showers and laundry, were not performed reliably.
• Residents experienced delays and lack of response when using call buttons for assistance.
• There was noticeable turnover among staff, which affected the continuity of care.
• Limited food options and canceled activities contributed to dissatisfaction with the dining experience.

Review

Maple Hill Senior Living, formerly a hotel, presents a unique blend of hospitality and senior living. Many visitors to the facility note its hotel-like atmosphere, which can imbue it with a sense of spaciousness; however, this same quality often detracts from the community feel that many individuals are seeking in assisted living environments. The studio apartments, typically resembling small hotel rooms, feature limited amenities such as one bathroom sink without a kitchen sink, making them less functional for residents who desire more independent living arrangements. While some describe the common areas and overall appearance of the building as pleasant with amenities like an enclosed courtyard and private dining options, others express concerns about the layout and general ambiance feeling impersonal.

The location of Maple Hill Senior Living also raises eyebrows; situated at the back of the parking lot of Maplewood Mall, many reviewers feel that it lacks safety and accessibility for older adults. While being nearby shopping centers could be convenient in theory, firsthand accounts reveal that potential residents or their families do not find this area ideal due to surrounding factors that may impact safety and comfort. It is further noted that while there are outdoor benches and a courtyard for socializing or relaxation, other aspects such as crumbling architectural details on the exterior might diminish confidence in maintenance standards.

During tours, various staff interactions have received mixed reviews. Some visitors report positive experiences with helpful tour guides who take time to explain facilities comprehensively but indicate that staffing issues led to disorganization during their visits. Instances where appointments were unrecorded or where staff appeared unfamiliar with guests' presence contributed to an overall impression of neglect regarding administrative efficiency. In addition to concerns about service delivery during initial contacts with Maple Hill’s team members, visitors also remarked on the cleanliness of certain spaces within the facility—while some found indoor cleanliness satisfactory, others noted dirty surroundings during unannounced visits.

As for resident experiences once they moved in, feedback has been even more varied. Families expressed significant frustration over instances involving medication mismanagement and insufficient personal care services despite paying for specific needs like bi-weekly showers or dressing assistance. Residents reportedly faced delays in receiving meals and attention from staff members who should have been available around-the-clock via emergency calls—a critical component considering many residents require close supervision due to varying levels of mobility and autonomy.

Although some residents have praised staff's friendliness after past issues surrounding high turnover rates subsided temporarily within memory care units—highlighting engaging activities such as bowling using Wii technology or beach ball games—issues concerning consistency still resonate throughout these reviews. Complaints regarding personnel shortages persist despite assurances about current care availability; this raised concerns among family members regarding whether residents receive necessary attention consistently.

Moreover, comments emphasize how management appears focused on profit margins rather than providing comprehensive care as expected by families with loved ones residing there. This perspective is underscored by complaints directed towards corporate handling of staff training measures leading to unsafe environments through inadequate preparedness for emergency situations or routine healthcare tasks—a sentiment echoed repeatedly across multiple reviews detailing experiences where immediate needs were neglected.

In conclusion, Maple Hill Senior Living's complex reputation illustrates both opportunities for growth alongside challenges inherent in maintaining high-standard caregiving amidst operational limitations tied directly to its larger corporate structure. Combining features reminiscent of traditional hotels while aiming to foster communal connections proves problematic when essential services fall short; prospective residents must carefully weigh these contrasting experiences before deciding on long-term placements at this facility.

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Maplewood, Minnesota offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of dining options such as Osaka Sushi and Hibachi, Chili's Grill & Bar, and Golden Corral nearby, residents can enjoy a mix of cuisines without having to travel far. There are also several parks like Legacy Pines Park and Hazelwood Park within close proximity, providing opportunities for outdoor recreation and relaxation. Additionally, easily accessible medical services including Jacobs Carol RN and Page Graydon T MD ensure that healthcare needs are met efficiently. For entertainment, Oakdale Cinema is just a short drive away, while transportation options are available at Union Depot for easy access to other parts of the city. Overall, Maplewood offers a well-rounded community with essential services and recreational activities for seniors seeking a comfortable lifestyle.

Restaurants

• Osaka Sushi and Hibachi (0.2 miles)
• McDonald's (0.3 miles)
• Chili's Grill & Bar (0.4 miles)
• Golden Corral (0.4 miles)
• The Dog House Bar and Grill (0.5 miles)
• Sak's Sports Bar (1.3 miles)
• McDonald's (1.6 miles)

Parks

• Legacy Pines Park (0.2 miles)
• Hazelwood Park (0.7 miles)
• Lake Varney Park (1 miles)
• Casey Lake Park (1.1 miles)
• Playcrest Park (1.1 miles)
• Harvest Park (1.4 miles)
• Joy Park (1.7 miles)

Physicians

• Jacobs Carol RN (0.5 miles)
• Page Graydon T MD (0.6 miles)
• Healthpartners Clinics (1.8 miles)
• Retina Center (1.8 miles)
• Northern Lights Pediatric & Adolescent Medicine (1.9 miles)
• HealthPartners Clinic (2 miles)
• Victhom Human Bionics (3.3 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)

Hospitals

• St John's Hospital-Maplewood (0.5 miles)
• Regions Hospital Burn Center (6.3 miles)
• St Joseph's Hospital-St Paul (6.9 miles)
• United Hospital Joint Relacement Center (7.5 miles)

Theaters

• Oakdale Cinema Oakdale, Mn (2.5 miles)
• AMC Rosedale 14 (7.2 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (6.2 miles)

Places of Worship

• St Mary of the Lake Church (3.6 miles)
• St Jerome Elementary School (3.8 miles)
• Transfiguration Catholic Church (4.8 miles)
• Shepherd of the Hills Lutheran Church (5.5 miles)
• Cathedral of St Paul (7.3 miles)

Transportation

• Union Depot (6.6 miles)