151 Silver Lake Road North West Unit 2, New Brighton, MN 55112
For more information about senior living options: (844) 490-3973
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They have great people delivering high-quality customer service. They are highly experienced and expert. They are caring, and bringing happiness to people is their passion. Their services have made a client's mum much happier. They are a great company that is highly recommended and earns five stars.
The client spent an extended period filling out a very detailed and long referral. They waited over a month and never heard back from anyone. Their follow-up email went unanswered. They left three voicemails, with no response. They had to call multiple times trying different extensions to reach someone. They were told there was no staff for the service. The experience was very unprofessional and frustrating.This account captures two very different experiences with the same organization, illustrating how a single provider can be described in starkly contrasting terms depending on the interaction and the service in question. On one hand, there is a tale of bureaucratic delay, poor communication, and a missed opportunity for care. On the other, there is a glowing testament to professionalism, expertise, and the transformative impact of their services on a loved one. Together they paint a complex portrait of a company that can be both disappointing in practice and inspiring in outcomes.
The first review centers on the effort to obtain services for a client. The writer describes an arduous process that began with a long, very detailed referral form. Much time and attention were invested in completing the referral, signaling a strong commitment to ensuring the client's needs would be clearly understood. Yet after submitting the referral, there was a prolonged period of silence. The reviewer waited over a month without any communication or updates, which already set a tense tone for the experience.
Frustration grew as attempts to reach the organization failed repeatedly. A follow-up email went unanswered, and the caller left three voicemails with no return contact. The situation was further strained by multiple attempts to connect with the appropriate person, including calling at least five different times and trying various extensions in hopes of finding someone who could help. After all that persistence, the team finally answered, but the news was not what was hoped for: there was no staff available to provide the requested service. The reviewer describes this outcome as very unprofessional and frustrating, highlighting the disconnect between the effort invested and the availability of services offered.
The narrative underscores not only a lack of capacity but also a breakdown in communication. The sense conveyed is that the organization had committed to a process that could not be fulfilled, yet there was little to no guidance or timely information for the person seeking help. The result felt discouraging and disappointing, leaving the client and their family to navigate the gap between intention and capability. It is a critique grounded in the practical consequences of delays, unanswered inquiries, and unfulfilled service promises.
In contrast, another perspective presents the organization in a wholly different light. This second account paints a portrait of a team marked by warmth, professionalism, and a clear commitment to quality service. The reviewer emphasizes "great people with high quality customer services," describing the staff as highly experienced and expert. The emphasis here is on the attitude and competence of the team, suggesting that expertise and customer care are at the core of their approach.
Another dimension of this positive assessment is the sense that caring for people is not just a job but a passion. The reviewer notes that the organization is dedicated to bringing happiness to people, hinting at a culture that prioritizes empathy and meaningful, positive outcomes for clients. This portrayal suggests that the staff go beyond routine service delivery to cultivate genuine well-being and satisfaction among those they serve.
Personal impact is highlighted in testament to the organization's effectiveness. The reviewer shares a powerful observation: their mother has been a "different person and much happy" since starting to receive services from the company. This concrete, intimate effect - improved mood and happiness in a loved one - speaks to the tangible value of the organization's work. The tone shifts from admiration of professional qualities to gratitude for the positive change in a family member's life.
The closing sentiment of the positive account is unequivocal: a strong recommendation and a five-star endorsement. The reviewer's confidence is not merely about liking the staff or the process; it is about the observed, meaningful difference in someone important to them. This final note reinforces the overall impression of a company that, when able to provide its services, delivers high-quality, compassionate care that can profoundly affect clients and their families.
Taken together, these two reviews reveal a company with a dual reputation. There are clear frustrations tied to service availability and communication lapses, especially when urgent care is needed and accessibility is limited. Yet, there is also a compelling counter-narrative of professionalism, expertise, and transformative care that brings real happiness to clients and their loved ones. The contrast highlights an important takeaway for prospective clients: while the organization can excel in delivering compassionate, skilled support, potential clients should be aware of capacity constraints and the potential for delays or unresponsiveness if service needs exceed what is currently available. When the staff and resources align, the testimonials suggest a powerful and positive impact that many families deeply appreciate.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Minn Care Home Health in New Brighton, MN is a premier assisted living community that offers a wide range of amenities and care services to cater to the individual needs of our residents.
Our spacious and fully furnished apartments provide a comfortable and homely environment for our residents. Each apartment is equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for their entertainment and communication needs. Our kitchenettes allow residents to prepare light meals or snacks at their convenience.
We understand the importance of maintaining an active social life, which is why we offer various amenities to encourage interaction and engagement among our residents. Our community features a dining room where residents can enjoy restaurant-style meals that cater to special dietary restrictions. In addition, there is a small library where residents can enjoy reading in a peaceful setting. Outdoor spaces such as gardens provide opportunities for relaxation and connection with nature.
At Minn Care Home Health, we prioritize the well-being and safety of our residents. Our team of caregivers provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management services to ensure that all medications are taken correctly. Our mental wellness program promotes emotional well-being through various activities tailored to meet the unique needs of each resident.
To enhance the quality of life for our residents, we organize scheduled daily activities ranging from resident-run initiatives to professionally led programs. These activities promote socialization, physical fitness, cognitive stimulation, and overall enjoyment.
With nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to our community, residents have convenient access to various services and resources that enrich their lives.
Overall, Minn Care Home Health provides a warm and inviting environment where residents receive personalized care while enjoying an active lifestyle filled with engaging activities and access to essential amenities nearby.
Located in the tranquil neighborhood of New Brighton, Minnesota, this area offers a variety of amenities to cater to the needs of seniors. With several parks nearby such as Silverwood Park and Snail Lake Regional Park, residents can enjoy leisurely walks and outdoor activities. There are also plenty of dining options ranging from casual eateries like McDonald's and Taco Bell to more upscale restaurants like Olive Garden. For medical needs, there are several pharmacies and physicians' offices in close proximity, ensuring easy access to healthcare services. Places of worship like North Heights Lutheran Church and entertainment options such as AMC Rosedale 14 theater provide opportunities for spiritual fulfillment and social engagement. With convenient transportation options like the Minnesota State Fair Transit Hub nearby, this area offers a comfortable and convenient setting for senior living.
Minn Care Home Health is located at 151 Silver Lake Road North West Unit 2, New Brighton, MN 55112 in Ramsey County, Minnesota
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