2332 Timberlea Drive, Woodbury, MN 55125
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The experience began with a troubling mismatch between expectation and reality. I was allowed to move in before I was officially accepted, which already felt unstable and uncertain. Shortly after, they told me I would have to move out. That abrupt flip in status created a persistent sense of insecurity, as if the ground could shift at any moment without warning. It wasn't a straightforward transition; it was a reminder that the place didn't feel like a settled or trustworthy home, but rather a space where rules and approvals could change on a whim.
From there, the atmosphere deteriorated into a pattern of verbal abuse. The people in charge would yell at you, and the general tone felt accusatory and hostile rather than supportive or respectful. It wasn't just the occasional raised voice; it became a default mode of interaction, and that kind of treatment left you feeling small, exposed, and constantly on edge. The sense that you were being attacked or demeaned rather than helped created a climate of fear and hesitation, where asking for basic things could trigger another outburst.
There was also a troubling lack of consideration and fairness in how they treated residents. They would ask me for what I wanted from the store, but only one item and not the rest, and it wasn't always clear why some requests were honored while others were ignored. The sense of favoritism was palpable, as if certain people received different treatment based on who they were rather than what they needed. That favoritism eroded trust and made it feel like decisions were personal rather than protective or professional.
Another recurring issue was the scarcity of basic supplies, particularly toilet paper, which they would barely provide on weekends even when asked. Requests would be ignored, and there would be only one roll available for multiple people to share. That kind of neglect is more than inconvenient - it's dehumanizing. It underscored a broader neglect of residents' daily needs and comfort, turning ordinary, essential tasks into sources of anxiety and embarrassment.
A particularly harsh and jarring moment involved a staff member named Lynda, who told me outright that money was more important than I was. Hearing that sentiment from someone who was supposed to be looking out for my well-being was shocking and demoralizing. It painted a stark picture of the values at the facility, where financial considerations seemed to trump people's health, dignity, and security. That kind of message from a staff member compounds the feeling that residents aren't valued as people, but rather as costs to manage or inconveniences to endure.
Medical care was another domain where the facility fell short in ways that could threaten health and safety. They would deny you medical treatment, an alarming lapse that goes beyond discomfort into dangerous territory. The prospect of not receiving timely or adequate medical attention when needed is distressing and unacceptable, and it speaks to a culture where residents' health needs are not prioritized.
In response to these ongoing problems, I did take action: I reported the situation to the ombudsman at least once. That step felt necessary, a formal attempt to seek accountability and remedy. Yet the fact that the issues persisted despite that report indicates a systemic problem within the facility, not just a series of isolated incidents. The combination of verbal abuse, favoritism, neglect of basic supplies, dismissive attitudes about residents' lives, and denial of medical care paints a troubling portrait of what it's like to live there.
Overall, the experience left me with a deep sense of distrust and concern for my safety and dignity. It wasn't merely about inconveniences or bad management; it felt like a persistent pattern of mistreatment that undermined my well-being and basic human needs. This environment, marked by fear, disrespect, and neglect, stands in stark contrast to what a home should be. It calls for serious attention, accountability, and meaningful change so that future residents aren't subjected to the same cycle of abuse and neglect.
Holistic Home Care 1 in Woodbury, MN is a premier assisted living community that offers a comprehensive range of amenities and care services to meet the needs of our residents. Our fully furnished residences provide a comfortable and inviting environment for individuals seeking assistance with their daily activities.
Our dining room offers nutritious and delicious meals, accommodating special dietary restrictions to promote optimal health for our residents. Housekeeping services ensure that each residence is well-maintained and clean at all times. Move-in coordination is also provided to make the transition into our community as smooth as possible.
Outdoor spaces and gardens are available for residents to enjoy the beauty of nature and engage in outdoor activities. Wi-Fi/high-speed internet access allows for staying connected and enjoying online entertainment.
Our highly trained staff provides assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. For individuals with diabetes, we offer specialized diet plans to maintain healthy blood sugar levels. Meal preparation and service take into account any specific dietary needs or restrictions.
Transportation arrangements are made for medical appointments, ensuring that residents have convenient access to necessary healthcare services. Additionally, there are several cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals nearby for additional convenience and recreational opportunities.
At Holistic Home Care 1 in Woodbury, MN, we strive to create a supportive community where residents can enjoy a high quality of life while receiving the individualized care they need.
Holistic Home Care 1 is located at 2332 Timberlea Drive, Woodbury, MN 55125 in Washington County, Minnesota
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