2332 Timberlea Drive, Woodbury, MN 55125
For more information about senior living options: (866) 208-4318
Overall Review of Holistic Home Care 1
Pros
The reviewer described it as the best home ever.
Cons
They let tenants move in before they were accepted and then told them they had to move out.- They verbally abused residents by yelling at them.
- They showed favoritism toward some tenants.
- They barely provided toilet paper on weekends and ignored requests, giving only one roll for multiple people.
- They claimed money was more important than the tenants.
- They would deny medical treatment.
Review
This community is best suited for a highly budget-conscious situation where a resident’s family can provide constant oversight, insist on strict accountability, and be prepared to intervene quickly if care quality slips. The two reviews suggest that price pressures might be a primary driver of engagement here, but the experiences also show that supervision and advocacy by loved ones are not optional luxuries, they are essential. In other words, Holistic Home Care 1 may function in a tight, low-cost niche, but only for residents whose families can act as on-site care managers and are willing to challenge staff and administrators as needed.
Potential clients should also consider that this option is unlikely to meet expectations for steady, respectful care or reliable medical attention. The contrast between the glowing, first-impression claim of “best home ever” and the subsequent accounts of verbal abuse, favoritism, and neglect reveals a core disconnect between what is promised and what is delivered. Families should be wary of any setting that relies on heroic advocacy by relatives to secure basic supplies, such as toilet paper, or to obtain timely medical treatment. In short, those seeking a stable, dignified, and responsive care environment should seriously evaluate alternatives.
One apparent pro in the narrative is a sense of home-like warmth that some residents expect from a small, intimate care setting. A single positive remark hints at an environment that could feel comfortable and personal, at least to some residents at intake. However, that perceived warmth is not reliably supported by the other experiences documented. When the day-to-day reality includes inconsistent provisioning, miscommunication, and a governing temperament that seasons care with favoritism, any initial goodwill quickly erodes. The glaring gap between impression and lived experience means the apparent pro offers little real offset to the underlying risks.
The most pressing cons, verbal abuse, overt favoritism, minimal supplies, and denial of medical care, far outweigh any minor upside. Verbal hostility and threats of eviction signal an unsafe, unstable environment rather than a rehabilitative home. The weekend shortages of basic necessities like toilet paper are not mere inconveniences; they reflect a pattern of neglect that erodes trust and safety. Denial of essential medical treatment is a red line in any elder-care decision, and reports to the ombudsman imply a pattern of grievance-worthy behavior rather than a one-off incident. Taken together, these factors undermine any potential benefit from lower costs or a seemingly flexible intake policy.
For families evaluating options, the practical takeaway is to demand clarity, documentation, and independent verification before choosing this provider. Schedule visits at different times and days to observe staff interactions, the handling of resident requests, and how quickly needs are escalated. Ask explicit questions about how medical decisions are made, who authorizes treatments, and what steps protect a resident’s rights when conflicts arise. Request to review written policies on supply management, grievance resolution, and staff training. Speak with current residents and family members privately, and verify licensure, inspection histories, and any formal complaints. If possible, request trial arrangements or a carefully monitored transition that includes a clear exit plan.
Ultimately, the verdict is decisive: this community is not a solid fit for families seeking reliable, respectful care with predictable outcomes. If cost is the primary driver and relentless family advocacy can be supplied, it might be considered as a last-resort option. Otherwise, pursue other Woodbury offerings with stronger, documented commitments to resident well-being, transparent operations, and consistent access to care. A prudent path favors options where measurable safeguards, respectful staff conduct, and timely medical attention are the baseline, not the exception.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (14 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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