Harbor at Twin Lakes in Roseville, MN

Pros

• Harbor at Twin Lakes is a wonderful place to live with a family-like atmosphere and friendly residents.
• The location, service, and community are excellent, with proactive management and clear communication about events.
• The grounds are clean and beautiful, and the buildings offer abundant amenities.
• The two-bedroom apartments are spacious with an open-concept layout.
• The complex provides extensive amenities, including a gym and park, and units come with washers/dryers and dishwashers.
• The office staff are friendly and maintenance is prompt to fix issues.
• Residents have made new friends and participate in resident-led activities like game night, movie night, book club, and bingo.
• The community is safe and the underground parking is wonderful.
• The complex is in a great location with convenient access to restaurants, stores, and other amenities.
• The management team is professional, courteous, and responsive to residents' needs.
• The overall experience is positive, with clean facilities and a welcoming sense of community.

Cons

• The manager is described as rude and two-faced, saying one thing and then denying it.
• Residents feel they cannot report issues to management without risking eviction or lease non-renewal.
• The HVAC is described as sucks, and maintenance staff often seem not to know what they are doing or avoid fixes.
• Many residents feel they are viewed as money sources rather than family.
• The application process is extremely stressful and overwhelming for seniors.
• Office staff are unreachable; calls and messages go unanswered.
• The package room is a mess and theft occurs there, including toilet paper.
• There are numerous health and safety concerns due to shoddy construction.
• An advertisement uses a resident's image and words without consent, which is misleading.
• Tours were mishandled with rude staff and equipment issues like a non-working elevator.

Review

Harbor at Twin Lakes is best suited for active, 55-plus adults who want a true independent-living community in Roseville with immediate access to daily conveniences and a built-in social life. The campus-style setting offers well-maintained grounds, secure access, and modern apartments with in-unit laundry and generous layouts. Residents consistently highlight high-ceilinged rooms, open-concept designs, and a robust amenity roster that includes a fitness space, gathering rooms, and plentiful opportunities for resident-led activities. For families seeking a place where neighbors quickly become friends and daily life feels seamless, Harbor at Twin Lakes delivers a palpable sense of community, safety, and ease of living in a location within walking distance of dining and shopping options.

Where Harbor may not be the right fit, and alternatives should be considered, is for those who require on-site care or a consistently predictable management experience. A subset of reviews points to inconsistent office responsiveness and, in some cases, friction with a manager. There are also notable concerns about the application process and transparency around approvals, especially for potential residents using Section 8. If dependable administrative communication, straightforward leasing, or guaranteed access to support services is a priority, families might want to explore other independent-living options or facilities that offer care services on site.

On balance, the major advantages - comprehensive amenities, a secure and clean environment, and a strong, friendly staff presence - tend to offset the more fluctuant elements in management and process. The complex's propriety maintenance team typically responds promptly, and residents praise the upkeep of common areas, the cleanliness of group rooms, and the reliability of repairs. The social calendar and resident-led activities - bingo, book clubs, movie nights, and casual gatherings - create a sense of belonging that commercial-living towers often lack. The surrounding grounds and internal walkways are consistently described as pleasant and well-kept, reinforcing Harbor's appeal for those who value a polished, ready-to-live-in environment.

That said, several recurring drawbacks temper enthusiasm for Harbor at Twin Lakes. A few residents report encounters with a manager who is perceived as curt or inconsistent in communication, which can erode trust when leasing questions or maintenance needs arise. Notable construction and HVAC feedback from at least one review raises questions about long-term comfort and reliability in the building's infrastructure. The incidents around access to leasing information, including delays in callbacks and mixed experiences during showings, underline the risk that administrative friction can overshadow otherwise positive impressions. Finally, a couple of reviews raise alarm about security and theft in shared package rooms, and there are isolated accounts of misrepresentation in marketing that should give prospective movers pause and prompt thorough verification before signing.

Nevertheless, the weight of evidence suggests Harbor at Twin Lakes remains a sound choice for independent seniors who prize location, cleanliness, and an active, social environment. The combination of a secure building, convenient proximity to dining and retail, and the palpable sense of camaraderie among residents often eclipses the handful of administrative hiccups or maintenance quirks. For decision-makers, the prudent path is to visit with questions ready: confirm what level of responsiveness to expect from the on-site team, verify leasing timelines and eligibility criteria, and tour the specific apartment plans to ensure features such as closet space and carpeting align with preferences. In the right circumstances, Harbor at Twin Lakes can feel like a welcoming, well-appointed home rather than merely a residence.

Bottom line: Harbor at Twin Lakes serves best those who want a lively, amenity-rich independent living community with a strong neighbor network, solid safety features, and a convenient Roseville address. It's less ideal for individuals who require regular on-site care, demand flawless administrative reliability, or need airtight process transparency around leasing and eligibility. Families should consider this option as a compelling match if these comfort and social factors take priority, but should also actively seek out alternatives that offer more consistent management communication, clearer leasing processes, and on-site care options if those needs exist.

Located in the charming city of Roseville, Minnesota, this area offers a convenient and diverse range of amenities for seniors. With easy access to transportation at the Minnesota State Fair Transit Hub, residents can explore nearby restaurants like Giggles' Campfire Grill, Bole' Ethiopian Cuisine, and Olive Garden. For recreational activities, parks such as Como Park and Central Park Playground provide opportunities for outdoor enjoyment. Nearby pharmacies like Walgreens and Target Pharmacy ensure easy access to healthcare needs. In terms of medical care, there are reputable options such as the University of Minnesota Medical Center and Hennepin County Medical Center within a short distance. Additionally, a variety of places of worship offer spiritual fulfillment in the community. Overall, this part of Roseville provides a well-rounded environment for senior living with ample resources and opportunities for an active lifestyle.

Transportation

• Minnesota State Fair Transit Hub (0.9 miles)

Restaurants

• Giggles' Campfire Grill - Minnesota State Fair (0.9 miles)
• Bole' Ethiopian Cuisine (1.3 miles)
• Olive Garden (2 miles)
• BlackStack Brewing (2 miles)
• Surly Brewing Company (2.1 miles)
• Taco Bell (2.4 miles)
• McDonald's (2.4 miles)

Theaters

• AMC Rosedale 14 (1.4 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2.8 miles)
• Target Pharmacy (2.8 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Como Park (1.8 miles)
• Central Park Playground (2.4 miles)
• Franklin Terrace Off-Leash Dog Park (3.1 miles)
• Owasso Park (3.6 miles)
• Mill Ruins Park (3.9 miles)
• Acorn Park (4.1 miles)
• Silverwood Park (4.2 miles)

Cafes

• Roundtable Cof (2.2 miles)
• Groundswell (2.7 miles)
• Starbucks (3.5 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)
• Dunn Brothers Coffee (5.4 miles)

Physicians

• HealthPartners Health Center for Women Clinic St Paul (2.2 miles)
• Dermatology Consultants P.A. (3.2 miles)
• Cardiovascular Systems (5.1 miles)
• Parkway Family Physicians (5.3 miles)
• Fairview Clinics (5.3 miles)

Hospitals

• University of Minnesota Medical Center - East Bank Campus (2.9 miles)
• Hennepin County Medical Center (4.3 miles)
• Csc Gi Lab (4.3 miles)
• Regions Hospital Burn Center (5 miles)
• United Hospital Joint Relacement Center (5.1 miles)
• St Joseph's Hospital-St Paul (5.1 miles)

Places of Worship

• St George Greek Orthodox Church (4 miles)
• St Jerome Elementary School (4.7 miles)
• Cathedral of St Paul (4.8 miles)
• Westminster Presbyterian Church (4.9 miles)
• Shepherd of the Hills Lutheran Church (5.1 miles)
• WW Studio (5.2 miles)