2218 Doswell Avenue, Saint Paul, MN 55108
For more information about senior living options: (844) 490-3973
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The provider is described as the absolute worst kind of provider. They report that numbers keep changing and management doesn't call back after a working phone number is obtained. No one is reachable by phone; the greeting is shady, and supervisors, reception, or case managers never return calls. They suggest requesting a different case management company if one is stuck with these people. The reviewer, who is a case manager themselves, can't imagine clients not having access to contact their own office when needed. Their daughter has been unable to make contact for over a month, despite countless voicemails.Best suited for residents who can endure persistent gaps in administrative responsiveness and for families prepared to drive coordination themselves. The community presents as a minimal-contact option where front-desk access and supervisor accountability are unreliable, and the onus falls on relatives or external case managers to secure updates and services. In practice, this means a senior who is relatively independent, with limited medical complexity, whose daily needs can be organized through external supports rather than a proactive, on-site care team. For someone expecting timely answers, consistent callbacks, and a professional intake experience, this community is not the right fit.
Alternatives deserve careful consideration for anyone prioritizing dependable communication and coordinated care. Families that require structured care plans, regular progress updates, and predictable staffing should look elsewhere. The pattern observed in the available feedback - changing phone numbers, unreachable lines, and long waits for returned calls - signals a misalignment with standard expectations for assisted living. Those who rely on case managers to flag issues, or who need assurance that supervisors will be reachable and responsive, will likely find this option especially unsatisfactory. In short, the fit is poor for anyone seeking straightforward, reliable engagement.
The most glaring drawbacks are not subtle and center on access to people who can actually help. Numbers keep changing, making it hard to establish a reliable contact point. The initial greeting is described as unhelpful or even "shady," which immediately erodes trust and sets a negative tone for any subsequent interactions. When calls do reach staff, there is a consistent failure to escalate to supervisors or appropriate case managers. Messages go unreturned for extended periods, sometimes for weeks, leaving families without timely updates on resident health, safety, or care planning. This pattern creates a chronic anxiety for families attempting to monitor and organize essential support.
From a practical perspective, the lack of strong, verifiable pros makes the cons hard to offset. There are no clearly identified strengths in the available feedback, and the ongoing communication failures undermine safety, accountability, and trust. Even if there were basic accommodations or a lower price point, those potential advantages are erased by the unreliability of responses, inconsistent point-of-contact, and the real risk of miscommunication. In an environment where medication routines, discharge planning, and regular family updates matter, an unreliable communications backbone defeats the purpose of choosing assisted living. The overall value proposition collapses under the weight of operational gaps.
Decision-makers should seek concrete assurances before committing. Require defined contact protocols, guaranteed callback windows, and a direct line to the administrator or regional manager. Request documentation of how case management operates, including intake procedures, escalation steps, and weekly resident updates. Tour the facility with a focus on the administrative experience: how messages are logged, how quickly issues are addressed, and whether on-site staff maintain consistent oversight of residents. Compare this with peers that offer structured communication, transparent staffing, and proactive care planning. If dependable communication and coordinated care are non-negotiable, this option should be deprioritized in favor of better-run alternatives.
Bottom line: the current evidence suggests this community is unlikely to meet the needs of families demanding reliable staff access, timely updates, and accountable care coordination. It may be considered only for those who can absorb substantial administrative friction as a trade-off for other potential advantages, such as lower costs or markedly self-directed living arrangements. For residents with medical complexity, cognitive needs, or safety concerns, steering toward providers with proven responsiveness and strong leadership is prudent. In the Saint Paul market, stronger reputations exist for care coordination, and pursuing those options will reduce risk and improve the likelihood of a stable, well-supported living situation.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Derman Senior Care I in Saint Paul, MN offers a comfortable and home-like environment for seniors who require assistance with daily living activities. Our community provides a range of amenities to ensure that residents have all they need for a fulfilling and enjoyable lifestyle.
Residents can relax in their fully furnished apartments, complete with cable or satellite TV and Wi-Fi/high-speed internet access. Our spacious dining room offers restaurant-style dining where delicious meals are prepared and served. Special dietary restrictions are accommodated to ensure each resident's individual needs are met.
We understand the importance of mental wellness, which is why we offer a mental wellness program designed to promote cognitive stimulation and emotional well-being among our residents. Additionally, our small library provides an opportunity for residents to engage in reading and quiet activities.
Our caring staff is available 24/7 to provide around-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also offered to ensure residents take their medications as prescribed.
At Derman Senior Care I, we prioritize the social engagement and enjoyment of our residents. We offer resident-run activities as well as scheduled daily activities, providing opportunities for social interaction and the pursuit of personal interests.
Our convenient location ensures easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options, and hospitals - ensuring that residents can remain connected to the larger community.
Choose Derman Senior Care I in Saint Paul for comprehensive assisted living services that prioritize comfort, safety, and enrichment for seniors in need of care.
Derman Senior Care I is located at 2218 Doswell Avenue, Saint Paul, MN 55108 in Ramsey County, Minnesota
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