Carepoint Home

2275 Snelling Avenue North #102, Roseville, MN 55113

For more information about senior living options: (844) 490-3973

3.3 from 25 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
10

Assisted Living

Overall Review of Carepoint Home

Pros

  • pro The property managers at Sienna Green are professional and kind, making the place special.
  • pro Megan, the site manager, is excellent and goes above and beyond for residents.
  • pro Meghan/Megan is described as going above and beyond to help new residents, with ongoing communication.
  • pro Tenants would highly recommend this apartment.
  • pro The units boast hardwood floors, an open floor plan, and a kitchen island.
  • pro The layout is great and the spaces feel open and well designed.
  • pro The apartments are clean and beautiful inside.
  • pro The staff is friendly and accommodating.
  • pro Maintenance stays on top of work orders and is quick and efficient.
  • pro Andrea at the office is highly praised for helpfulness, and management is appreciated.
  • pro The location is perfect, close to everything and between Minneapolis and St. Paul.
  • pro The complex makes residents feel safe and at home.

Cons

  • pro The management has been abysmal and unresponsive in returning the deposit.
  • pro The property manager comes off as pretentious and profit-driven, masking greed with hollow claims of helping low-income residents.
  • pro Corporate is silent when deposit questions are escalated.
  • pro It's evident that their priority is exploiting residents in financial hardship rather than their welfare.
  • pro The maintenance staff allegedly entered the apartment without notice and overcharged rent, with refunds not issued.
  • pro The area is described as a nightmare with car break-ins, theft of belongings, and unsafe conditions; management doesn't take steps to prevent crime.
  • pro The staff are rude, ignore complaints, and show little care for tenants.
  • pro There is a lack of privacy due to unauthorized staff discussing confidential matters.
  • pro Aeon's lack of accountability allows the site manager to mistreat tenants and discriminate against minorities.
  • pro The after-hours emergency maintenance number doesn't work.
  • pro There are cockroaches, major water leaks, floods, and heat problems.
  • pro Off-street parking is described as the worst.

Review

The collection of reviews about Sienna Green Apartments is anything but uniform. Taken together, they reveal a property with a highly polarized reputation: some residents swear by the management and the living experience, while many others describe a pattern of poor communication, safety concerns, and disputed charges. In one corner, the site managers and staff are praised as friendly, responsive, and genuinely helpful; in another, tenants feel ignored, taken advantage of, and exposed to ongoing problems. The tone shifts from outright praise to strong condemnation depending on who you ask and which building or unit they inhabit.

A sizeable thread of the feedback centers on management quality and responsiveness. Several residents describe the corporate and on-site teams as largely unhelpful or even hostile to concerns. They report long or non-existent responses to deposit refunds, maintenance requests, and general inquiries, with some alleging that corporate offices provide little to no follow-up. One review explicitly attacked a property manager by name, accusing her of pretense and greed, and another tenant recounted a negative, "no answers from corporate" experience when seeking clarity about their deposit. Across these accounts, the underlying complaint is that tenants feel left in the dark when money or essential services are involved.

Maintenance and safety emerge as recurring and sometimes conflicting themes. On one hand, there are accounts of maintenance teams being responsive, easy to reach, and efficient, with some tenants praising upkeep as well-handled and quick. On the other hand, there are troubling stories of unauthorized entry into apartments, ongoing repair issues like leaks and floods, and accusations that maintenance or management are not acting decisively to prevent crime or address safety concerns. Several reviews describe a neighborhood or complex where car break-ins, package theft, and general security problems are reported, with criticism aimed at the perceived lack of proactive steps by management. The presence of law enforcement in the area is noted in several posts, reinforcing the perception that safety is a serious, ongoing concern for some residents.

A handful of reviews highlight very positive experiences tied to particular staff members. Megan (referred to as the site manager in several posts) and Andrea (mentioned as office staff) receive repeated praise for their professionalism, courtesy, and willingness to go above and beyond. Comments about Megan describe her as excellent, friendly, and responsive, with tenants feeling supported through the moving process and ongoing communication. Andrea is similarly cited as a standout in the office, helping a prospective renter feel welcomed and guided. For these residents, the apartment itself and the living environment are less in question than the people who run the property and respond to needs.

The living experience also appears to vary by building, unit, and perhaps by program or rent tier. A segment of reviews extols the property for its attractive layouts, modern interiors, and convenient location, praising features like hardwood floors, open living spaces, and a central location between Minneapolis and St. Paul. Some tenants describe feeling safe, welcomed, and at home, with a sense of community fostered by on-site events and accessible office staff. Conversely, other comments emphasize the opposite: outdated buildings, persistent noise concerns, thin walls, and inconsistent communication that leaves tenants uncertain about lease terms, rent charges, or what to expect from management next.

Housing programs and affordability appear in a mixed light. A subset of reviewers mentions Section 8 or Section 42 arrangements, noting that rent or eligibility may affect the experience in different ways. For some, these programs facilitate housing access, while for others, they may coincide with disputes or dissatisfaction about rent calculations, unit quality, or availability. This further contributes to the sense that experiences at Sienna Green are not uniform and can hinge on a complex mix of staffing, unit condition, and financial arrangements.

In summary, the sentiment around Sienna Green Apartments is split between approval and disapproval, with a common throughline being the impact of management practices on daily life. Positive experiences tend to cluster around personable staff like Megan and Andrea and a generally responsive maintenance track record, combined with favorable unit layouts and a strong location. Negative experiences, by contrast, emphasize unresponsive or opaque management, disputed deposits and charges, perceived safety concerns, and gaps in communication that leave residents feeling unheard and vulnerable. For anyone considering moving in, the takeaway is clear: research current conditions in the specific building and unit, seek out recent tenant feedback, and ask pointed questions about deposit policies, after-hours maintenance, safety measures, and who will be your primary point of contact. The reality on the ground, it seems, can swing dramatically from one address to another within the same complex.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (9 miles away) Minneapolis-St Paul International (9 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Carepoint Home in Roseville, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and equipped with cable or satellite TV, Wi-Fi internet access, and telephone services to keep residents connected and entertained.

Our residents can enjoy delicious meals prepared by our skilled staff in our restaurant-style dining room or request special dietary accommodations if needed. For those who prefer to cook their own meals, each living unit comes with a kitchenette.

At Carepoint Home, we prioritize the mental wellness of our residents by providing a mental wellness program that includes activities aimed at promoting cognitive function and social interaction. Additionally, we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff also ensures medication management for the safety and well-being of our residents.

Residents at Carepoint Home have plenty of opportunities for recreation and entertainment as well. We offer resident-run activities as well as scheduled daily activities to cater to all interests and preferences. Moreover, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals nearby for easy accessibility.

Join us at Carepoint Home in Roseville for a comfortable and enriching assisted living experience where you can live life to the fullest while receiving personalized care tailored to your needs.

Nearby Places of Interest

Theaters

  • AMC Rosedale 14 (0.3 miles)

Restaurants

  • Olive Garden (0.9 miles)
  • Giggles' Campfire Grill - Minnesota State Fair (1.6 miles)
  • Bole' Ethiopian Cuisine (1.9 miles)
  • Taco Bell (2.9 miles)
  • McDonald's (2.9 miles)
  • BlackStack Brewing (3.1 miles)
  • McDonald's (3.1 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Walgreens (1.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.5 miles)

Parks

  • Central Park Playground (1.3 miles)
  • Como Park (2.2 miles)
  • Owasso Park (2.5 miles)
  • Acorn Park (3.1 miles)
  • Silverwood Park (3.8 miles)
  • Franklin Terrace Off-Leash Dog Park (4.2 miles)
  • Snail Lake Regional Park (4.6 miles)

Transportation

  • Minnesota State Fair Transit Hub (1.9 miles)
  • Union Depot (5.8 miles)

Cafes

  • Starbucks (3.1 miles)
  • Roundtable Cof (3.3 miles)
  • Starbucks (3.5 miles)
  • Groundswell (3.5 miles)
  • Starbucks (4.9 miles)

Physicians

  • HealthPartners Health Center for Women Clinic St Paul (3.4 miles)
  • Dermatology Consultants P.A. (4.1 miles)
  • Cardiovascular Systems (4.3 miles)
  • Fairview Clinics (4.7 miles)
  • Entira Family Clinics (5.4 miles)
  • Retina Center (5.6 miles)
  • Minnesota Vein Center (5.6 miles)

Places of Worship

  • Shepherd of the Hills Lutheran Church (4 miles)
  • St Jerome Elementary School (4.2 miles)
  • North Heights Lutheran Church (4.7 miles)
  • St George Greek Orthodox Church (4.8 miles)
  • Cathedral of St Paul (5.2 miles)
  • Westminster Presbyterian Church (5.8 miles)

Hospitals

  • University of Minnesota Medical Center - East Bank Campus (4 miles)
  • Regions Hospital Burn Center (5.2 miles)
  • Hennepin County Medical Center (5.2 miles)
  • Csc Gi Lab (5.3 miles)
  • St Joseph's Hospital-St Paul (5.3 miles)
  • United Hospital Joint Relacement Center (5.5 miles)

Frequently Asked Questions

Where is Carepoint Home?

Nearby Communities

Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.