2275 Snelling Avenue North #102, Roseville, MN 55113
For more information about senior living options: (844) 490-3973
The collection of reviews about Sienna Green Apartments is anything but uniform. Taken together, they reveal a property with a highly polarized reputation: some residents swear by the management and the living experience, while many others describe a pattern of poor communication, safety concerns, and disputed charges. In one corner, the site managers and staff are praised as friendly, responsive, and genuinely helpful; in another, tenants feel ignored, taken advantage of, and exposed to ongoing problems. The tone shifts from outright praise to strong condemnation depending on who you ask and which building or unit they inhabit.
A sizeable thread of the feedback centers on management quality and responsiveness. Several residents describe the corporate and on-site teams as largely unhelpful or even hostile to concerns. They report long or non-existent responses to deposit refunds, maintenance requests, and general inquiries, with some alleging that corporate offices provide little to no follow-up. One review explicitly attacked a property manager by name, accusing her of pretense and greed, and another tenant recounted a negative, "no answers from corporate" experience when seeking clarity about their deposit. Across these accounts, the underlying complaint is that tenants feel left in the dark when money or essential services are involved.
Maintenance and safety emerge as recurring and sometimes conflicting themes. On one hand, there are accounts of maintenance teams being responsive, easy to reach, and efficient, with some tenants praising upkeep as well-handled and quick. On the other hand, there are troubling stories of unauthorized entry into apartments, ongoing repair issues like leaks and floods, and accusations that maintenance or management are not acting decisively to prevent crime or address safety concerns. Several reviews describe a neighborhood or complex where car break-ins, package theft, and general security problems are reported, with criticism aimed at the perceived lack of proactive steps by management. The presence of law enforcement in the area is noted in several posts, reinforcing the perception that safety is a serious, ongoing concern for some residents.
A handful of reviews highlight very positive experiences tied to particular staff members. Megan (referred to as the site manager in several posts) and Andrea (mentioned as office staff) receive repeated praise for their professionalism, courtesy, and willingness to go above and beyond. Comments about Megan describe her as excellent, friendly, and responsive, with tenants feeling supported through the moving process and ongoing communication. Andrea is similarly cited as a standout in the office, helping a prospective renter feel welcomed and guided. For these residents, the apartment itself and the living environment are less in question than the people who run the property and respond to needs.
The living experience also appears to vary by building, unit, and perhaps by program or rent tier. A segment of reviews extols the property for its attractive layouts, modern interiors, and convenient location, praising features like hardwood floors, open living spaces, and a central location between Minneapolis and St. Paul. Some tenants describe feeling safe, welcomed, and at home, with a sense of community fostered by on-site events and accessible office staff. Conversely, other comments emphasize the opposite: outdated buildings, persistent noise concerns, thin walls, and inconsistent communication that leaves tenants uncertain about lease terms, rent charges, or what to expect from management next.
Housing programs and affordability appear in a mixed light. A subset of reviewers mentions Section 8 or Section 42 arrangements, noting that rent or eligibility may affect the experience in different ways. For some, these programs facilitate housing access, while for others, they may coincide with disputes or dissatisfaction about rent calculations, unit quality, or availability. This further contributes to the sense that experiences at Sienna Green are not uniform and can hinge on a complex mix of staffing, unit condition, and financial arrangements.
In summary, the sentiment around Sienna Green Apartments is split between approval and disapproval, with a common throughline being the impact of management practices on daily life. Positive experiences tend to cluster around personable staff like Megan and Andrea and a generally responsive maintenance track record, combined with favorable unit layouts and a strong location. Negative experiences, by contrast, emphasize unresponsive or opaque management, disputed deposits and charges, perceived safety concerns, and gaps in communication that leave residents feeling unheard and vulnerable. For anyone considering moving in, the takeaway is clear: research current conditions in the specific building and unit, seek out recent tenant feedback, and ask pointed questions about deposit policies, after-hours maintenance, safety measures, and who will be your primary point of contact. The reality on the ground, it seems, can swing dramatically from one address to another within the same complex.
Carepoint Home in Roseville, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and equipped with cable or satellite TV, Wi-Fi internet access, and telephone services to keep residents connected and entertained.
Our residents can enjoy delicious meals prepared by our skilled staff in our restaurant-style dining room or request special dietary accommodations if needed. For those who prefer to cook their own meals, each living unit comes with a kitchenette.
At Carepoint Home, we prioritize the mental wellness of our residents by providing a mental wellness program that includes activities aimed at promoting cognitive function and social interaction. Additionally, we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff also ensures medication management for the safety and well-being of our residents.
Residents at Carepoint Home have plenty of opportunities for recreation and entertainment as well. We offer resident-run activities as well as scheduled daily activities to cater to all interests and preferences. Moreover, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals nearby for easy accessibility.
Join us at Carepoint Home in Roseville for a comfortable and enriching assisted living experience where you can live life to the fullest while receiving personalized care tailored to your needs.
Carepoint Home is located at 2275 Snelling Avenue North #102, Roseville, MN 55113 in Ramsey County, Minnesota
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