1397 Geneva Avenue North Ste 102, Oakdale, MN 55128
For more information about senior living options: (844) 490-3973
CareAparent receives a wide range of praise from families who rely on them for at-home care, and the thread running through the majority of reviews is one of genuine appreciation. Clients repeatedly describe the agency as reliable and life-savers, with caregivers who show up on time, stay consistent, and communicate clearly about any changes. In several accounts, the background reality of a challenging staffing landscape is acknowledged, yet the schedulers still manage to deploy competent, well-trained, and kind caregivers. Many families note that there are no surprises - providers arrive when promised, and the care plan is followed with attentiveness and warmth. The overall sentiment is that CareAparent is a dependable partner for home health care.
Within the caregiving teams, families highlight both the practical skill and the compassionate approach of the aides. The aides are described as highly capable in activities of daily living and in helping with meal preparation, with particular gratitude directed toward individuals like Laura, who is characterized as extremely talented, patient, competent, and kind. The clinical touch is also recognized in the care provided by nurses, with Sherry singled out for being easy to work with and caring in her approach rather than robotic. Some reviews emphasize the importance of good communication when plans change, noting that the team's responsiveness - especially during weekends or holidays - gives families confidence and much-needed respite.
Several testimonials center on specific, positive experiences with individual caregivers and with the agency's ability to support families through transitions and emergencies. One reviewer, caring for a 92-year-old resident, mentions that three different caregivers all delivered excellent care, reinforcing the sense that the staff are consistently capable across assignments. Another family describes a 24-hour coverage arrangement for a holiday weekend, highlighting the team's willingness to go the extra mile to keep a loved one safe and to grant the family a temporary break. The experience of caring for an elderly parent is framed as collaborative and supportive, with the scheduling team, Kalena in particular, praised for being a standout partner who could adapt as needs changed and who addressed issues promptly.
Yet, alongside the many positive accounts, there are notable concerns raised by some reviewers that temper the overall impression. A recurring theme is scheduling and communication challenges. In some cases, clients report that they cannot schedule future visits in advance and must wait for the agency to call, which can feel last-minute and disruptive to plans. This issue is sometimes linked to specific individuals on the scheduling team, including one caregiver who is described as having a passive-aggressive demeanor and whose miscommunications have caused unnecessary confusion for both clients and staff. The difficulty of coordinating care in a busy environment is acknowledged, but several reviews emphasize that clearer advance scheduling and proactive communication would make a meaningful difference.
There are also more serious allegations embedded in a few reviews. Some clients claim encounters with theft or security concerns, including the loss of personal items and even keys to vehicles and homes, with broader fears about safety and the adequacy of responses from the agency. One veteran client recounts a particularly troubling incident in which keys were stolen and locks were not changed to protect the resident, leading to feelings of vulnerability and mistrust. Another account describes a caregiver conflict, with one nurse allegedly attempting to fight with a client. In these cases, the reviews express strong frustration and warn potential clients to proceed with caution, underscoring the importance of robust screening, accountability, and security measures in at-home care.
Despite these serious concerns, other reviews emphasize that the company's core values - care for clients and care for employees - are very much alive in day-to-day practice. Several testimonials highlight the compassionate, friendly, and professional demeanor of the care team, noting that caregivers are not only skilled but also genuinely kind and attentive. The scheduling staff is repeatedly praised for their dedication and for maintaining great communication with families, often going above and beyond to keep care plans aligned with a loved one's evolving needs. Some clients express gratitude for responsive, involved coordinators, like Allie, whose service is described as excellent, with appreciable warmth and a can-do attitude.
In sum, the picture that emerges from these varied experiences is of an agency that excels at delivering dependable, caring home health support while grappling with the realities of scheduling bottlenecks and, in some cases, serious safety concerns. The strongest threads are about timely arrivals, skilled and compassionate caregivers, strong communication during changes, and a willingness to adapt to the patient's care plan. For families seeking at-home care, CareAparent appears to offer meaningful, high-touch support that can enable respite and continuity for loved ones, while also presenting clear reminders about the importance of clear expectations, proactive scheduling, and robust safeguarding measures to ensure safety and trust.
Welcome to Careaparent, an assisted living community located in Oakdale, MN. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished apartments include cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who prefer preparing their own meals. Our dining room provides delicious meals that cater to special dietary restrictions such as diabetes diets. Housekeeping services are also provided to maintain a clean and organized living environment.
At Careaparent, we prioritize the health and safety of our residents. Our 24-hour supervision ensures round-the-clock assistance with activities of daily living including bathing, dressing, and transfers. We work closely with health care providers to coordinate any medical needs and medication management.
We understand the importance of mental wellness, which is why we offer a mental wellness program to support our residents' emotional well-being. Additionally, our staff assists with meal preparation and service, ensuring that nutritious meals are served based on individual dietary requirements.
To facilitate transportation needs, we provide transportation arrangements for medical appointments as well as doctors' appointments. For recreation and socialization purposes, we have resident-run activities as well as scheduled daily activities for our residents to enjoy.
Located in Oakdale, MN, our community is surrounded by numerous amenities including cafes, parks, pharmacies, physicians offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to various services and recreational opportunities within close proximity.
At Careaparent in Oakdale, MN, we strive to create a warm and caring environment where all residents feel comfortable and supported. Experience the convenience and quality care that our assisted living community has to offer.
Careaparent is located at 1397 Geneva Avenue North Ste 102, Oakdale, MN 55128 in Washington County, Minnesota
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