Scenic Hills Alternative Care

Pros

• The location provides an opportunity for residents to form friendships among themselves.
• Some staff members are dedicated to their roles and work hard despite challenges.
• The facility has the potential to improve with the right leadership and management in place.
• Residents have a supportive community that shares their concerns and experiences with one another.

Cons

• The house managers are unqualified and incompetent.
• Staff members are often distracted by personal phone calls and texting.
• Residents have been left in distressing situations without assistance.
• Management consistently ignores resident complaints.
• Many house managers are only employed due to personal connections, not qualifications.
• Overall, the facility is not a suitable option for potential residents.

Review

In today's world, the quality of care provided by assisted living facilities and similar establishments is a matter of utmost importance for families seeking suitable accommodations for their loved ones. Unfortunately, for some residents and their families, experiences can diverge drastically from expectations. One particularly alarming account sheds light on the deeply troubling conditions within a specific facility, raising serious concerns about management competency, staff qualifications, and overall resident welfare.

The prevailing sentiment in this review is one of profound dissatisfaction with the management team at the facility. Residents and their families have expressed frustration over what they describe as unqualified and incompetent house managers who seem to prioritize maintaining the status quo over ensuring high standards of care. This perceived negligence extends to the hiring practices within the establishment; it appears that individuals are appointed not based on merit but rather because they align with existing management—often friends or acquaintances—thus perpetuating a cycle of incompetence. Such favoritism undermines any hope for improvement or accountability within the staff, ultimately putting resident care at risk.

This lack of effective oversight has led to severe situations where residents’ basic needs are grossly neglected. The horrors shared in these accounts include instances where individuals were forced to sit in soiled clothing due to inadequate attention from caregivers whose focus appeared more directed toward personal distractions than resident care. Descriptions of cell phones constantly ringing in staff members' hands while urgent medical situations unfolded create a chilling narrative that illustrates not just negligence but outright disregard for those relying on this establishment for support and assistance.

Particularly troubling was an incident recounted by a family member whose spouse faced a life-threatening situation—a choking episode—during which time-sensitive intervention was critical. Instead of receiving prompt attention when he needed it most, family members were instructed to wait until a commercial break before assistance could be provided. This shocking revelation highlights not only poor training among aides but also an apparent culture that places entertainment above human safety and dignity. Such stories evoke outrage and sorrow alike, as they underline an appalling disconnect between caregivers’ responsibilities and their actions on-site.

Despite numerous complaints lodged against management from frustrated residents seeking help or raising concerns regarding treatment standards, very little seems to have changed within this facility over time. A culture of silence pervades as complaints go unaddressed; residents feel unheard, trapped in an environment where their voices ring hollow against systemic apathy. It’s disheartening to see how those tasked with preserving well-being instead contribute to creating an atmosphere rife with fear and helplessness among those who should be protected.

Ultimately, these accounts serve as crucial warnings for prospective clients considering residency at such facilities: tread carefully and explore all other options available before placing loved ones into what has been described as a distressing situation devoid of proper care or consideration for resident welfare. Families searching for supportive environments must remain vigilant, holding potential caregivers accountable through thorough research while advocating fiercely on behalf of those unable to voice their struggles themselves. It becomes imperative that community members demand transparency and reform in these systems so vulnerable populations receive the adequate care they rightfully deserve; moving forward toward better solutions is essential—as highlighted by these harrowing experiences shared by angry family members who felt compelled to speak out against negligence.

Restaurants

• Taco John's (0 miles)
• Taco Bell (0.8 miles)
• Wild Boar Bar and Grill Oakdale (1.2 miles)
• The Tavern Grill (2.2 miles)
• Portillo's Hot Dogs (2.6 miles)
• Tamarack Tap Room (2.8 miles)
• Chick-Fil-A (2.8 miles)

Pharmacies

• Walgreens (0.2 miles)
• Mix Compounding Pharmacy (1.3 miles)
• Walgreens (2.3 miles)
• Target Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.7 miles)

Places of Worship

• Transfiguration Catholic Church (0.4 miles)
• Eagle Brook Church - Woodbury Campus (5.2 miles)
• St Jerome Elementary School (5.6 miles)
• Five Oaks Community Church (5.7 miles)
• Cathedral of St Paul (6.4 miles)

Physicians

• David Thao, MD (1.3 miles)
• Danielson Jennifer Dr Healthpartners Regions Behavioral Health Woodbury Lake Elmo (2.6 miles)
• TRIA Orthopaedic Center (2.7 miles)
• Minnesota Gastroenterology PA (2.7 miles)
• Pediatric and Young Adult Medicine (2.9 miles)
• High Pointe Surgery Center (2.9 miles)
• Aris Clinic (3 miles)

Parks

• Eastside Park (1.7 miles)
• Rotary Park (3.4 miles)
• Kargel Park (3.7 miles)
• Casey Lake Park (4.2 miles)
• Ojibway Park (4.3 miles)
• Flicek Park (4.3 miles)
• Harvest Park (4.6 miles)

Theaters

• Alamo Drafthouse Woodbury (2.9 miles)
• Oakdale Cinema Oakdale, Mn (4.7 miles)
• AMC Inver Grove 16 (7.6 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (2.9 miles)
• St John's Hospital-Maplewood (5.2 miles)
• Regions Hospital Burn Center (5.6 miles)
• St Joseph's Hospital-St Paul (5.9 miles)
• United Hospital Joint Relacement Center (6.4 miles)

Cafes

• Starbucks (4.1 miles)

Transportation

• Union Depot (5.3 miles)