Apria Healthcare III is an assisted living community in New Brighton, MN.
Information last verified:
601 Campus Drive Ste 10, New Brighton, MN 55112
For more information about senior living options: (866) 208-4318
Residents describe smoother order processing when paperwork is handled correctly.
Several reviewers say the provider handled orders effectively once the doctor’s order information was in place, including using the requested document method and then responding quickly. In those cases, they also describe billing being routed correctly and the overall process feeling straightforward compared with other experiences they’ve had.
Billing and insurance surprises are a recurring complaint.
Some reviewers describe being billed or facing charges they felt were avoidable, including situations where insurance coverage didn’t match what they expected. Others also report account access problems and collections-related stress after updates tied to insurance.
Reviews point to frustrating online account and website problems.
At least a couple of reviewers say the online portal, billing information access, or website performance made it difficult to manage supplies. These complaints include both account/portal confusion and a site that they describe as not working properly during the time they needed it most.
Multiple reviews mention problems reaching help by phone.
Some reviewers describe customer service interactions as rude, combative, or condescending, while others mention automated runarounds or call-center problems. Together, these comments suggest that getting clear help on the phone can be inconsistent.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (11 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesApria Healthcare III is located at 601 Campus Drive Ste 10, New Brighton, MN 55112 in Ramsey County, Minnesota
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