888 County Road D West #201, New Brighton, MN 55112
For more information about senior living options: (866) 208-4318
Overall Review of In House Home Health
Pros
They are great people with high quality customer services.- They are highly experienced and expert.
- They are caring and bring happiness to people as their passion.
- They have made their mum a happier person since they started providing services to her.
- They are a great company and are highly recommended.
Cons
They waited over a month and never heard back from anyone.- They followed up by email and left three voicemails, but received no response.
- They called multiple times, trying different extensions, yet could not reach anyone.
- They were told there was no staff available to provide the service.
- The experience was very unprofessional and frustrating.
Review
In House Home Health in New Brighton is best suited for families seeking in-home skilled care delivered with genuine warmth and professional depth, and who can tolerate a patient onboarding process. The agency appears to shine once care is underway, with caregivers described as highly experienced and capable of lifting a client’s daily life through empathetic, expert support. For families prioritizing a personal touch and meaningful, mood-affirming care delivered at home, this provider stands out as a strong option when onboarding proceeds smoothly.
Those who need immediate initiation or a consistently responsive intake experience should consider alternatives. The most troubling account centers on a prolonged referral process, with months passing without a return call or clear guidance. Repeated attempts to reach anyone yielded silence, and when finally contacted, the message was that staff availability did not exist for the requested service. That pattern signals a real risk for time-crunched families and suggests reliability concerns that could undercut overall care.
On the upside, the organization’s core strengths reside in its people and their approach to service. A reviewer praised not only the depth of experience but also a genuine passion for customer service and for bringing happiness to clients. The narrative implies caregivers who are not simply technically competent but emotionally engaged, with the capacity to meaningfully improve a client’s mood and sense of well-being once services begin. This combination, skill coupled with heartfelt care, can translate into tangible improvements in daily living and satisfaction for the right client.
Yet the negative experience lays bare a critical fault line: operational responsiveness. The intake process is described as detailed and thorough, but the payoff is a long wait and a lack of timely communication. When the team was finally reached, staff availability was reportedly nonexistent for the requested service. Those gaps, prolonged onboarding, inconsistent follow-through, and uncertain staffing, undercut the potential value of otherwise strong caregiver quality and leave families exposed to uncertain starts.
Overall, the pros and cons exist in visible tension. The caliber of caregivers and the emphasis on happiness and personal well-being offer meaningful value to those who manage to engage and receive consistent service. Conversely, onboarding bottlenecks and staffing constraints can erode trust before care ever begins, particularly for families facing urgent needs or tight timelines. For clients who can accommodate a slower start and who place a premium on expert, compassionate in-home support, this provider may deliver a deeply rewarding experience.
The practical path is clear: verify current staffing levels and realistic onboarding timelines before committing, and insist on a direct intake point of contact with a clearly stated start date. Request a concrete plan for how long the referral process will take and whether guaranteed staffing will be available during the initial period. If any doubt remains about reliability, explore other options with proven, transparent intake and dependable scheduling. In House Home Health can be an excellent match for those who value expert, person-centered care and can navigate a potentially lengthy onboarding; for time-sensitive situations or consistently reliable engagement, alternatives may offer greater peace of mind.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (11 miles away)
Care Services
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet- Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
- Resident-run activities
- Scheduled daily activities
Description
The In House Home Health in New Brighton, MN is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are taken into consideration. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services ensure that the living spaces are always clean and tidy.
In terms of care services, the community offers 24-hour supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management is also offered to help residents properly manage their medications. A mental wellness program is in place to promote emotional well-being.
To keep residents engaged and active, there are resident-run activities as well as scheduled daily activities that cater to various interests and abilities. Additionally, there is a small library available for those who enjoy reading.
The community's location offers convenient access to several amenities nearby. There are three cafes, eight parks, twelve pharmacies, six physicians' offices, thirty restaurants, one transportation service, three places of worship, one theater, and one hospital all within close proximity.
Overall, the In House Home Health in New Brighton, MN provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and easy access to nearby facilities.
Nearby Places of Interest
Pharmacies
- Walgreens (0.9 miles)
- Walgreens (1.9 miles)
- CVS Pharmacy (2.3 miles)
- Walgreens (2.7 miles)
- Walgreens (2.7 miles)
- CVS Pharmacy (3.1 miles)
- Walgreens (4 miles)
Cafes
- Starbucks (0.9 miles)
- Starbucks (2.9 miles)
- Roundtable Cof (4.9 miles)
- Groundswell (5.7 miles)
- Dunn Brothers Coffee (6.2 miles)
- Caribou Coffee (6.4 miles)
Restaurants
- Steele & Hops (1.1 miles)
- Olive Garden (2 miles)
- Cowboy Jack's (2.3 miles)
- Taco Bell (2.6 miles)
- McDonald's (2.7 miles)
- Noodles & Company (2.9 miles)
- Sociable Cider Werks (3.1 miles)
Parks
- Silverwood Park (1.4 miles)
- Central Park Playground (3 miles)
- Owasso Park (3.8 miles)
- Acorn Park (4.3 miles)
- Snail Lake Regional Park (4.4 miles)
- Boom Island Park (4.5 miles)
- Como Park (4.6 miles)
Theaters
- AMC Rosedale 14 (2.2 miles)
Physicians
- Cardiovascular Systems (2.3 miles)
- Fairview Clinics (2.3 miles)
- Eye Care Center (3.6 miles)
- Fairview Fridley Clinic (4.4 miles)
- HealthPartners Health Center for Women Clinic St Paul (4.7 miles)
- Entira Family Clinics (5 miles)
- Minnesota Vein Center (5.2 miles)
Places of Worship
- North Heights Lutheran Church (3.2 miles)
- Shepherd of the Hills Lutheran Church (3.8 miles)
- Fridley United Methodist Church (4.3 miles)
- Westminster Presbyterian Church (5.8 miles)
- St Jerome Elementary School (6.2 miles)
Transportation
- Minnesota State Fair Transit Hub (3.9 miles)
Hospitals
- University of Minnesota Medical Center - East Bank Campus (4.7 miles)
- Hennepin County Medical Center (5.4 miles)
- Unity Hospital (5.4 miles)
- Csc Gi Lab (5.4 miles)
Frequently Asked Questions
In House Home Health is located at 888 County Road D West #201, New Brighton, MN 55112 in Ramsey County, Minnesota
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