888 County Road D West #201, New Brighton, MN 55112
For more information about senior living options: (844) 490-3973
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They have great people with high-quality customer service. They are highly experienced and expert. They are caring and bring happiness to people; it is their passion. They have made a client's mother much happier since starting their services. They are a great company and highly recommended; they earn five stars.
They don't have staff for the service. The referral process was very long and detailed. They waited over a month with no one replying. Follow-up emails received no response. Voicemails left were not returned. The experience was described as very unprofessional and frustrating.One client recounts a painful, bureaucratic process that began with a referral meant to help a family member receive services. The referral was described as very detailed and long, suggesting a thorough attempt to lay out the needs and the plan. Yet after submitting this extensive referral, the client waited for over a month without hearing back from anyone. That silence set a troubling tone for what should have been a straightforward step toward getting help.
The frustration continued as the client tried repeatedly to get a response. A follow-up email yielded no reply, and three voicemails went unanswered. The client didn't give up, making additional attempts by phone - trying again today with five different calls and varying extensions in hopes of finally speaking with someone who could provide clarity. Despite these persistent efforts, the outcome remained the same for a long period, amplifying the sense of neglect and miscommunication.
Eventually, when contact was finally made, the staff's reply was that they simply did not have staff for the required service. Hearing that there was no available personnel to fulfill the referral left the client feeling that the entire process had been unprofessional and frustrating. The message implied a mismatch between the client's needs and the organization's capacity at the time, a gap that can be especially challenging when families are seeking timely assistance.
In contrast to this troubling experience, another account paints a very different picture of the organization. This review praises "great people with high quality customer services," describing the team as "highly experienced and expert." The reviewer emphasizes that the staff's professionalism and competence set a standard of excellence, suggesting a consistently strong base of capability and care.
Further, the positive account highlights a deep sense of compassion: "Caring and bringing happiness to people is their passion." This description frames the organization as driven by a genuine commitment to the well-being of those they serve, beyond merely performing tasks. The reviewer notes a meaningful impact on a family member, stating that their mum "has been a different person and much happy since they started proving services to her," underscoring a noticeable improvement in mood and quality of life.
The same review concludes with a strong endorsement, describing the company as "great" and explicitly stating a recommendation and five-star rating. Taken together, these elements convey a highly favorable impression of the organization from this perspective, contrasting markedly with the earlier account of delayed responses and limited service availability. The juxtaposition of these experiences highlights how variable customer encounters can be with the same organization.
Overall, the collection of remarks suggests a mixed picture. On one hand, there are significant concerns about communication, responsiveness, and staffing that can lead to frustration and unmet needs. On the other hand, there are clear testimonials to professionalism, expertise, and a compassionate mission that visibly improve the lives of clients and their families. For potential clients, these stories underline the importance of confirming service availability and staffing before committing, as well as seeking out firsthand communications to gauge whether the organization can meet their specific needs in a timely and capable manner.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The In House Home Health in New Brighton, MN is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished accommodations, including cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity.
Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are taken into consideration. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services ensure that the living spaces are always clean and tidy.
In terms of care services, the community offers 24-hour supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management is also offered to help residents properly manage their medications. A mental wellness program is in place to promote emotional well-being.
To keep residents engaged and active, there are resident-run activities as well as scheduled daily activities that cater to various interests and abilities. Additionally, there is a small library available for those who enjoy reading.
The community's location offers convenient access to several amenities nearby. There are three cafes, eight parks, twelve pharmacies, six physicians' offices, thirty restaurants, one transportation service, three places of worship, one theater, and one hospital all within close proximity.
Overall, the In House Home Health in New Brighton, MN provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and easy access to nearby facilities.
In House Home Health is located at 888 County Road D West #201, New Brighton, MN 55112 in Ramsey County, Minnesota
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