2550 University Avenue West Ste 330N, St Paul, MN 55114
For more information about senior living options: (866) 208-4318
Overall Review of Accessible Space 2
Pros
The property is clean, quiet, and secure.- Repairs are completed in a timely manner.
- Residents express love for living there.
Cons
It appears to be a scam site and continually asks for the same information, with no results; it should be reported to the Minnesota ag office and avoided.- The rent payments were mishandled, with mailed payments not received despite receipts and certified mail, resulting in non-payment notices.
- The organization would rather let Montana residents freeze than fix a boiler that has been failing for two years.
- Accessible Space Inc. is described as a wolf in sheep's clothing.
- Tenants died or contracted cancer from black mold and radon exposure; employees are abusive and steal from tenants; they enter apartments at will, even at night; they hire staff with criminal records and give them full access to vulnerable residents; HUD does not follow up on legitimate complaints.
- ASI exploits developmentally disabled tenants and does not allow them to advocate for themselves.
- The gutters have not been cleaned for years, causing water damage; access aisles are not shoveled, hindering disabled residents from safely reaching their vehicles; caretakers neglect maintenance.
- The overall experience was terrible and stressful.
- The organization has kept an applicant waiting for over five years for a decision.
- Operators are rude and unhelpful, transferring callers to voicemail without providing assistance.
- There is no one to speak to; staff are unhelpful and unresponsive.
- The waitlist for housing is long and unclear about outcomes.
- The phone service is terrible and raises questions about the quality of senior housing.
- The organization is unresponsive and does not acknowledge residents.
- The company is horrible, with chronic staff turnover, lazy and poor staff, slow responses; rude head nurse.
- The company treats residents poorly; staff steal money and belongings and provide old food; the organization is a joke.
Review
Accessible Space 2 in St. Paul is best suited for seniors who prioritize a quiet, clean, and seemingly secure living environment and can tolerate inconsistent management and administrative frictions. For residents who need reliable, transparent billing, prompt on-site attention, and rigorous health and safety oversight, this community is not a reliable fit. The rating and a large share of recent reviews signal persistent, substantive concerns that should factor heavily into any decision, especially for those with limited mobility or medical needs.
Those who may want alternatives include families pursuing housing with predictable rent processing, stronger tenant protections, and quicker maintenance response times. Properties with documented, responsive management, transparent payment tracking, and explicit accountability for boiler systems, mold concerns, and safety protocols are worth considering. If a smooth, low-stress experience with administrators who communicate clearly and follow through is non-negotiable, this is likely not the best option.
On the upside, the most frequently cited positives are tangible: the units are described as clean, the environment is quiet, and the property is framed as safe and secure with repairs addressed in a timely fashion. For residents who prize a calm, low-disruption setting and can live with the possibility of administrative hiccups, these basic comforts offer real, steady value. Cleanliness and security matter in stable daily living, and those elements do appear to hold up for some tenants.
However, the scale of documented concerns dwarfs the positives. Rent handling and communication appear to be recurring flashpoints, with multiple reports of delayed or misplaced payments and confusing or inconsistent billing. One or more tenants describe formal complaints, legal actions, and ongoing disputes about payment status, which signals a systemic issue rather than sporadic glitches. When rent and official channels feel unreliable, every other aspect of residence, maintenance, accessibility, and dispute resolution, can become strained and exhausting for residents and families alike.
Serious health and safety-related allegations further complicate the decision. Reports ranging from prolonged boiler problems to mold and radon fears touch on essential living conditions that cannot be dismissed, especially for seniors with respiratory or immune vulnerabilities. Experiences of staff intrusion or alleged misuse of access rights, and claims of abusive behavior and theft, point to potential safeguarding gaps that would require diligent third-party verification before commitment. In short, the most severe cons threaten not just comfort but basic rights to safe, dignified housing.
In the end, Accessible Space 2 presents a paradox: solid everyday living comforts in a setting many could find appealing, coupled with chronic, high-risk concerns around billing, management, and health/safety integrity. The decisive question is whether one can tolerate, or actively mitigate, the ongoing potential for rent disputes, slow response times, and serious safety alarms. For families prioritizing predictability, accountability, and proactive care, alternatives with stronger management oversight and clearer service standards should be pursued. If proceeding, insist on current, specific assurances: updated, verifiable payment procedures, a transparent maintenance history, documented safety compliance, and a concrete, accountable point of contact for ongoing concerns.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (6 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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