Accessible Space, Inc.

Pros

• The residents have lived in the community for over 10 years, demonstrating their long-term commitment to the area.
• There is a dedicated caretaker on-site, although some interactions may be challenging.
• The presence of a service coordinator indicates an effort to provide support to residents.
• The community is governed by HUD regulations, which can offer certain protections for residents.
• Residents are vocal about their concerns, showing they care deeply about their living environment and want improvements to be made.

Cons

• Residents feel that they are being dismissed as "old folks," indicating a lack of respect.
• Maintenance requests are consistently ignored, leading to frustration among tenants.
• Safety concerns raised by residents have been overlooked or ignored by management.
• Phone calls to the management are routinely not returned, leaving residents without support.
• The caretaker exhibits rude behavior and provides inadequate assistance, compounding resident dissatisfaction.
• The service coordinator is perceived as unhelpful and ineffective in addressing resident needs.
• Overall, the company is viewed negatively, with residents expressing they would not recommend it to anyone.
• Being a HUD property leaves residents feeling trapped with no recourse for their grievances.

Review

Concerns Over Tenant Neglect and Poor Management in Long-Term Housing

For over a decade, many residents have expressed growing frustrations regarding their living conditions and the management of their housing facility. The overwhelming sentiment among long-term tenants is one of disillusionment, particularly with the apparent neglect from property management and staff. This dissatisfaction has led to a series of grievances that paint a troubling picture of life in this community.

One recurring theme articulated by residents is the feeling of being dismissed and disrespected by management. Many have noted that their requests for maintenance have gone unanswered or ignored entirely. This neglect raises significant concerns about the upkeep of the property, essential services, and, ultimately, tenant safety. Several tenants shared stories about urgent maintenance issues—leaking pipes, malfunctioning heating systems—that they felt were brushed aside. They lamented that when it came time to voice these concerns, they were met with indifference instead of action.

Additionally, residents have voiced specific worries about safety protocols within the building. Complaints indicate that critical security measures appear inadequately adhered to, leaving tenants feeling vulnerable in what should be a safe home environment. In an era where personal safety inside one's residence is paramount, such feelings contribute to an overarching atmosphere of anxiety and mistrust among residents who rely on management to uphold their well-being.

Communication—or lack thereof—has emerged as another core issue within this community’s dynamics. Tenants frequently report having their phone calls go unreturned, which only exacerbates feelings of frustration and isolation. When seeking assistance or clarification regarding pressing matters, many residents are funneled towards a general 800 number leading to an automated response rather than receiving direct support from someone familiar with their unique situation. This impersonal approach leaves individuals feeling neglected and unheard in an environment where they should feel supported.

Further compounding these issues is the behavior exhibited by some staff members tasked with overseeing daily operations within the facility. Reports indicate that interactions with caretakers can often be abrasive; one resident described encountering a staff member who was abrupt and rude when approached for assistance. Instead of creating an inviting environment conducive to open communication—a hallmark of effective community living—tenants reportedly face dismissive attitudes when trying to engage with those meant to help them.

The disappointment doesn’t stop at physical maintenance or interpersonal relations; it extends beyond individual experiences into broader systemic problems related to governance structures tied to HUD (Housing and Urban Development). Residents feel trapped without recourse due to bureaucratic limitations inherent in these subsidized housing programs. This powerlessness compounds frustrations as tenants search for avenues to express their grievances or seek improvements but find themselves stymied by regulations that prioritize paperwork over personal care.

Overall, the culmination of these experiences presents a concerning narrative about life within this housing complex—a space where long-term residents once expected security has instead become fraught with challenges reflective of poor oversight and inadequate support mechanisms. With so many voices converging around similar issues—from neglected maintenance requests and unsafe living conditions to ineffective communication processes—it becomes clear that something must change. Otherwise, there will continue to be silenced cries for help from those who deserve better treatment in what is supposed to be their sanctuary home.

This part of St. Paul, Minnesota offers a range of convenient amenities for seniors looking to settle down in a vibrant community. With multiple healthcare facilities such as HealthPartners Health Center for Women Clinic and Parkway Family Physicians nearby, accessing quality medical care is easy. The area also boasts various dining options including Surly Brewing Company and Bole' Ethiopian Cuisine, providing diverse culinary experiences. Additionally, parks like Como Park and Wabun Picnic Area offer opportunities for outdoor recreation and relaxation. For spiritual guidance, places of worship like St George Greek Orthodox Church and Westminster Presbyterian Church are within reach. Overall, this neighborhood provides a well-rounded environment with access to essential services and entertainment options suitable for seniors looking to maintain an active lifestyle in their retirement years.

Physicians

• HealthPartners Health Center for Women Clinic St Paul (0.2 miles)
• Dermatology Consultants P.A. (2.1 miles)
• Parkway Family Physicians (3.7 miles)
• Whittier Clinic (3.8 miles)

Cafes

• Roundtable Cof (0.3 miles)
• Groundswell (2.3 miles)
• Starbucks (3.4 miles)
• Dunn Brothers Coffee (3.9 miles)
• Spyhouse Coffee (4.4 miles)
• Starbucks (5 miles)

Restaurants

• Surly Brewing Company (0.6 miles)
• Dubliner Pub (0.8 miles)
• BlackStack Brewing (1 miles)
• Taco Bell (1.9 miles)
• Brew Hall (2.1 miles)
• Giggles' Campfire Grill - Minnesota State Fair (2.2 miles)
• Bole' Ethiopian Cuisine (2.3 miles)

Parks

• Franklin Terrace Off-Leash Dog Park (1.1 miles)
• Longfellow Park (1.9 miles)
• Como Park (2.7 miles)
• Mill Ruins Park (2.8 miles)
• Lake Hiawatha Park (3.2 miles)
• Gateway Dog Park - Off-Leash Play Area (3.2 miles)
• Wabun Picnic Area (3.4 miles)

Pharmacies

• Walgreens (1.3 miles)
• Target Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.4 miles)
• Walgreens (3.5 miles)

Hospitals

• University of Minnesota Medical Center - East Bank Campus (1.4 miles)
• Hennepin County Medical Center (2.9 miles)
• Csc Gi Lab (2.9 miles)
• VA Medical Center (4.4 miles)
• United Hospital Joint Relacement Center (4.9 miles)
• St Joseph's Hospital-St Paul (5.2 miles)
• Regions Hospital Burn Center (5.4 miles)

Transportation

• Minnesota State Fair Transit Hub (1.8 miles)
• Concourse D (5.6 miles)
• Concourse E (5.6 miles)
• Escape Lounge (5.6 miles)

Places of Worship

• St George Greek Orthodox Church (3.2 miles)
• Westminster Presbyterian Church (3.5 miles)
• WW Studio (3.6 miles)
• Cathedral of St Paul (4.8 miles)

Theaters

• AMC Rosedale 14 (3.7 miles)