Sanctuary St Cloud Operations

2410 20Th Avenue Se, St Cloud, MN 56304

For more information about senior living options: (844) 490-3973

4.3 from 24 reviews
5 stars
16
4 stars
4
3 stars
0
2 stars
2
1 stars
2

Assisted Living Memory Care

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    Overall Review of Sanctuary St Cloud Operations

    Pros

    • pro The memory care unit aides and nurses were amazing and went above and beyond.
    • pro The mom loves her new home and the staff have been wonderful.
    • pro The staff have been responsive to residents' needs, and hospice has been of great assistance.
    • pro The aides attending to Mary Jo provide joyful interactions and quality care.
    • pro The community offers a safe environment, engaging activities, in-house appointments, and wonderful food.
    • pro The Sanctuary has caring employees, a beautiful building, and plenty of activities for residents.
    • pro The Sanctuary feels like a home and a family, with large rooms and amazing food.
    • pro Kari, the resident engagement director, is exceptional and makes residents feel welcomed and special.
    • pro The facility is beautiful, welcoming, and well-maintained, with positive impressions from visitors.
    • pro The Sanctuary is a gorgeous community with an exceptional team.

    Cons

    • pro The billing office has the nerve to bill for the month of May.
    • pro They said they needed a 30 day notice.
    • pro Shame on them for doing this to people when they are grieving.
    • pro Shame on The Sanctuary!!
    • pro The staff are lazy and horrible.
    • pro Residents cried because of the care; they felt neglected and didn't want to live anymore.
    • pro Staff were mean to each other and would hide in the laundry rooms or in the kitchen rather than assisting the residents.
    • pro Memory care staff rarely showed up for their shifts on time.
    • pro Management made threats to staff.
    • pro All staff had to be replaced and fired.
    • pro The staff are unprofessional; they were rude on the last visit and did not know how to handle food delivery tips.

    Review

    The Sanctuary in St. Cloud is repeatedly described as a place with heart, where the memory care team and the direct care staff often rise to the occasion for residents and their families. Review after review highlights the memory care unit aides and nurses as amazing people who frequently go above and beyond what's expected. Several accounts single out two or three caregivers who stood out for their exceptional dedication, compassion, and willingness to respond to small and large needs alike. Families note that this level of care helps them breathe easier, especially when they are navigating the challenges that come with memory loss and aging.

    Family members emphasize the value of a strong, personable staff presence that translates into real daily life for residents. One reviewer described being able to have lunch with their mom every week, a simple but meaningful routine that underscores the sense of community and normalcy at The Sanctuary. Others report the staff's responsiveness to concerns, the involvement of hospice support when appropriate, and a general sense that the team is attentive to each resident's preferences and rhythms. For many families, that feeling of being heard and supported by the staff makes the difference between a good experience and a truly comforting one during a difficult time.

    People also speak highly of the facility's environment and offerings. The building itself is frequently characterized as beautiful and well maintained, with large rooms and thoughtful design that create a homey, welcoming atmosphere rather than a sterile institutional feel. Reviewers often mention delicious and varied dining options, an array of activities, and the opportunity to participate in in-house appointments and programs - features that help residents stay engaged and connected. The sense of a warm, almost family-like culture extends to the broader community, with many noting the beautiful surroundings and the calm, careful pace of life at The Sanctuary.

    Several memories and testimonials shine a spotlight on particular staff members and roles. Kari, the resident engagement director, is singled out as exceptionally welcoming and capable of making residents feel seen and valued. One reviewer even described Kari as someone who makes every resident feel special, a testament to the impact of thoughtful resident relations beyond routine care. Additional notes about staff include praise for caregivers who provide compassionate, patient interactions and for those who go the extra mile in coordinating with families, activities staff, and outside professionals to keep a resident's day meaningful. For families, these moments of personal connection can be as important as the physical care being delivered.

    Of course, no community is without its tensions, and the reviews include a few cautions. A couple of postings raise concerns about administrative processes and billing practices, with one instance describing a 30-day notice requirement that conflicted with the realities of grief when a resident's passing is unpredictable. The family behind that critique felt the billing timing was unsympathetic to grieving families and expressed strong disapproval. There are also a handful of more critical opinions about staffing reliability and professionalism on the dementia floor, including comments about late arrivals, perceived under-qualification, and occasional miscommunications between staff and families. Some reviewers acknowledge the difficulty of caring for people with significant physical and mental impairment and suggest that, as with any facility, experiences can vary by shift and by individual staff members.

    Yet, even among the critiques, there is a common thread that the sanctuary aims to be a place where families can feel confident about their loved ones' safety and daily happiness. Several reviewers recount positive experiences with staff and management, emphasize the safety and supportive environment, and describe how families have found comfort in the care provided, especially in the context of serious health events or transitions. One reviewer highlighted the ability of a memory care team to keep residents engaged and content, noting that those efforts often extend beyond basic care to include meaningful activities and social opportunities.

    Across the spectrum of reviews, The Sanctuary is painted as a community with many strengths: a caring, capable frontline staff; a warm, home-like atmosphere; beautiful facilities; and opportunities for meaningful interaction, both with staff and with other residents. The positive testimonials - about family involvement, excellent individual care, engaging activities, and appreciative musicians who bring life to the building - coexist with thoughtful critiques that remind potential families to ask questions and consider individual needs and expectations. Overall, the sentiment conveyed is one of gratitude and trust, tempered by a realistic awareness that, like any senior living community, it requires ongoing partnership between families and staff to ensure each resident's best possible day.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • St Cloud Regional (3 miles away) St Cloud Regional (3 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sanctuary St. Cloud Operations is an assisted living community located in St. Cloud, MN, offering specialized memory care for individuals with various forms of dementia. The community provides a safe and supportive environment for residents requiring 24-hour supervision and assistance with activities of daily living.

    Residents at Sanctuary St. Cloud Operations enjoy a range of amenities designed to enhance their comfort and convenience. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, and Wi-Fi or high-speed internet access. Housekeeping services are provided to ensure a clean and tidy living space, while move-in coordination assistance is available to help residents settle in comfortably.

    The community boasts beautiful outdoor spaces and gardens where residents can relax and enjoy nature. There is also a dining room where nutritious meals are prepared according to special dietary restrictions, ensuring that each resident's unique needs are met.

    To promote mental wellness and engagement, Sanctuary St. Cloud Operations offers specialized memory care programming tailored to the individual needs of each resident. Additionally, scheduled daily activities provide opportunities for socialization and participation in stimulating experiences.

    Safety is a top priority at Sanctuary St. Cloud Operations, as the community offers assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers. For residents requiring transportation to medical appointments or other destinations, arrangement services are available.

    The surrounding neighborhood adds further convenience to the community's location, with three cafes, two parks, 15 pharmacies, 32 physicians' offices, 39 restaurants, one transportation hub nearby for easy access outside the community premises. Moreover, there are four places of worship nearby for spiritual support.

    At Sanctuary St. Cloud Operations in St. Cloud, MN, residents can expect personalized care in a warm and inviting environment that prioritizes their well-being and quality of life.

    Nearby Places of Interest

    Hospitals

    • Talahi Care Center (1 miles)
    • CentaCare (4 miles)

    Restaurants

    • Culver's (1.6 miles)
    • Lincoln Depot (1.9 miles)
    • Super Buffet Chinese (2 miles)
    • Shooters Saloon And Eatery (2.1 miles)
    • Blue Line Sports Bar & Grill (2.2 miles)
    • Arby's (2.2 miles)
    • Green Mill Restaurant (2.4 miles)

    Cafes

    • Caribou Coffee (2.2 miles)
    • Brigitte's Cafe (3.8 miles)
    • Caribou Coffee (4.5 miles)

    Pharmacies

    • Southside Pharmacy (2.5 miles)
    • Hapeth Prescription Shop (2.5 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.4 miles)
    • Guardian Pharmacy (3.6 miles)
    • Centracare Pharmacy (3.6 miles)
    • CentraCare Pharmacy at St Cloud Hospital (3.6 miles)

    Physicians

    • Midwest Occupational Medicine (2.5 miles)
    • Edgewater Natural Family Medicine (2.6 miles)
    • Avada Audiology & Hearing Care (2.7 miles)
    • Cura Center (3.4 miles)
    • Centracare Bariatric Center (3.5 miles)
    • Centracare Neurosciences Pain Center (3.5 miles)
    • St Cloud Hospital (3.5 miles)

    Transportation

    • St Cloud Station (2.5 miles)

    Places of Worship

    • Calvary Community Church (2.7 miles)
    • Living Way Church (4.2 miles)
    • Trinity Lutheran Church (4.3 miles)
    • Harvest Fellowship (4.6 miles)

    Parks

    • Hester Park (3.3 miles)
    • Island View Park (4.9 miles)

    Frequently Asked Questions

    Where is Sanctuary St Cloud Operations?
    Does Sanctuary St Cloud Operations provide care for residents with dementia or Alzheimer's disease?

    Nearby Communities

    Assisted Living in Nearby Cities

    Related Resources

    • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

      Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

    • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

      The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.


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