Visiting Angels IX

302 Elton Hills Drive North West #200, Rochester, MN 55901

For more information about senior living options: (844) 490-3973

4.9 from 31 reviews
5 stars
28
4 stars
2
3 stars
1
2 stars
0
1 stars
0

Assisted Living

Overall Review of Visiting Angels IX

Pros

  • pro Visiting Angels is described as caring and compassionate, enabling loved ones to stay in their own homes.
  • pro The Rochester team offers customizable housekeeping, reminders, and companionship, with daily feedback to families.
  • pro Caregivers like Grace and Barbara anticipate needs and discreetly handle tasks, earning high praise.
  • pro The care notes are detailed, including observations about mood and state of mind, which families appreciate.
  • pro The team can respond quickly to urgent needs, including overnight support.
  • pro Visiting Angels is professional, experienced, and adaptable to individual care requirements.
  • pro Caregivers often become trusted companions and are considered part of the family.
  • pro The staff are consistently caring, kind, and dedicated to high-quality in-home care.
  • pro Families report reliable, on-time visits and a high level of care across many caregivers.
  • pro The business is described as family-run, with owners and staff genuinely committed to their clients.

Cons

  • pro A reviewer describes the operations director, Aimee Tucker, as cold and void of compassion for her clients.
  • pro The same reviewer states that Aimee shows no consideration or respect for others and lacks professionalism.
  • pro They suggest they would rate Visiting Angels higher if not for Aimee's leadership, calling a 3-star rating "extra generous."

Review

Visiting Angels in Rochester, Minnesota has earned a strong reputation for making in-home care a practical, compassionate, and dependable option for families who want their loved ones to remain in familiar surroundings. Across a series of heartfelt reviews, families repeatedly describe a team that not only delivers practical support - such as transportation to appointments and choir practices - but also offers a warm, person-centered approach to daily living. The services are described as customizable, ranging from light housekeeping and reminders to companionship, all accompanied by regular feedback to families about the client's needs and any emerging concerns. Reviewers also note that, after an initial nurse assessment, additional personal services can be added to tailor the care plan to the evolving requirements of each individual.

Several accounts highlight how the caregivers become more than just workers; they become trusted companions who learn the particular rhythms and preferences of each client. One reviewer describes how Grace has learned that her client will often say no to a direct cleaning request, so Grace now proactively dives into cleaning tasks, much to the client's delight. Barbara is praised for anticipating needs and handling tasks discreetly to avoid upsetting the client, while still maintaining thorough, detailed care notes that capture observations about mood and mental state. The overarching impression is that the caregivers bring not only skill but sensitivity and situational awareness, which contributes to a sense of safety and continuity for both clients and their families.

There are vivid examples of responsiveness and reliability in urgent situations as well. When overnight support was needed on very short notice, Derek and the Rochester team mobilized quickly, with a team including Paula, Nancy, Anthonia, Jane, Kifayo, and Denise stepping in to meet the family's needs. Such stories reinforce the sense that Visiting Angels can adapt to changing circumstances and provide dependable coverage when it matters most, delivering reassurance to families during stressful times.

Beyond individual moments, the reviews collectively emphasize consistency, professional standards, and adaptability. Caregivers are described as experienced and capable, with the willingness to tailor care to each family's unique dynamics. The sense of a close-knit, client-focused approach comes through in comments about how caregivers manage a wide range of activities - from companionship and conversation to assisting with housekeeping and even cooking meals. The office staff are likewise acknowledged for their attentiveness and willingness to listen, coordinate schedules, and keep lines of communication open so families feel informed and involved in the care process.

Longer-term experiences reflect lasting relationships built over years. One family has relied on Visiting Angels for more than six years, observing how their mother benefited from structured morning and evening routines, rides to workouts, hair appointments, and social activities. Caregivers are described as turning into friends who are often treated like family, reinforcing a sense of trust and continuity. The office team is praised for its accessibility and coordination, with caregivers visiting regularly, maintaining home routines, and keeping families updated with notes that document both practical details and emotional states. The personal connection extends to volunteers who help with laundry, lotion, and other daily tasks, underscoring the depth of care that families have come to rely upon.

Within this ecosystem of praise, specific caregivers stand out in readers' memories. Names like Grace, Koshesa, Ellie, Tori, Susan, and Holly recur as exemplary contributors who go the extra mile - whether through thorough notes, encouraging activities like soaking feet, helping with shopping, or accompanying a loved one on errands and outings. Some reviews highlight the way Grace follows through with laundry and practical routines, while Koshesa's detailed notes help the family stay connected to the client's state of mind and daily experiences. Ellie's encouragement of foot care and Tori's assistance with grocery shopping and occasional outings, such as going for ice cream, are cited as meaningful touches of companionship. Susan's comforting notes and Holly's willingness to accompany her client to appointments and outings are described as "angels" in the client's life, illustrating the personal impact of consistent, attentive care.

The Rochester operation is framed by several personal endorsements of the leadership and the organizational culture. Clients describe the company as a family-run enterprise that genuinely cares, with owners who are known personally and regarded as kind and thoughtful. The sentiment is that the entire team - from front-office staff to caregivers in the field - acts with empathy and a shared commitment to helping families stay together at home. The recurring message is that Visiting Angels Rochester provides not only reliable caregiving but also a humane, heart-led approach to aging in place, which many families consider priceless.

Not every review is wholly uniform, however. One client voices a more cautious view of leadership, rating the service three stars and attributing that lower score to the operations director, whom they describe as cold and lacking compassion. While the broader body of reviews celebrates compassionate care and dependable service, this dissenting perspective serves as a reminder that leadership style can influence overall satisfaction and that experiences with any organization are shaped by individual interactions at multiple levels. It's notable, though, that other reviewers explicitly commend the same director for empathy and wholehearted commitment, underscoring the mixed but ongoing conversation about leadership within the Rochester Visiting Angels community.

Taken together, these reviews portray Visiting Angels in Rochester as a trusted partner for families seeking in-home care that is not only competent and dependable but deeply person-centered. Caregivers are praised for their reliability, proactive approach, and ability to blend practical support with emotional companionship. Families report meaningful relationships that help their loved ones stay safe, engaged, and connected to their communities while remaining in the comfort of their own homes. The overall narrative is one of warmth, professionalism, and a steadfast commitment to treating clients like family, with a strong network of caregivers and staff who listen, adapt, and go the extra mile to support both clients and their families.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (9 miles away) Rochester International (9 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Visiting Angels IX in Rochester, MN is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident can enjoy their own kitchenette for personal meal preparations, as well as access to a dining room for communal meals.

At Visiting Angels IX, residents can take advantage of move-in coordination services, ensuring a smooth transition into their new home. The community also offers housekeeping services, taking care of all cleaning needs and allowing residents to focus on enjoying their time in comfortable outdoor spaces and beautiful gardens.

The dedicated staff at Visiting Angels IX provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that all medical needs are met. Special attention is given to those with diabetes or special dietary restrictions, with diabetes diets available and meal preparation tailored accordingly.

Transportation arrangements are made for medical appointments through the community's transportation service. In addition to this service, residents have easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This convenient location allows residents to remain connected and engaged in the broader community.

To promote mental wellness among its residents, Visiting Angels IX offers a comprehensive mental wellness program. Additionally, scheduled daily activities ensure that residents have opportunities for socializing and participating in engaging pursuits within the community.

Overall, Visiting Angels IX provides a welcoming environment where seniors can feel supported while maintaining their independence. With exceptional amenities and care services available alongside close proximity to various local amenities and facilities, this assisted living community is an ideal choice for those seeking a fulfilling and comfortable retirement experience in Rochester MN.

Nearby Places of Interest

Cafes

  • Caribou Coffee (0.4 miles)
  • Starbucks (0.5 miles)
  • Hollandberry Pannekoeken (1.3 miles)
  • Caribou Coffee (1.3 miles)
  • Caribou Coffee (1.7 miles)
  • St James Coffee (1.8 miles)
  • Panera Bread (2 miles)

Pharmacies

  • Hunt Silver Lake Drug (0.5 miles)
  • Hunt Drug Ide01 (0.6 miles)
  • Mc Be Co. (1.2 miles)
  • Weber & Judd Co. (1.2 miles)
  • Weber & Judd Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Guidepoint Pharmacy (1.3 miles)

Physicians

  • Rochester Metro (0.7 miles)
  • Psimos Oral Surgery (0.7 miles)
  • Clear Wave Hearing Instruments (0.9 miles)
  • Rochester Family Eye Clinic (1.3 miles)
  • Charlton Building - Mayo Clinic (1.4 miles)
  • Mid America Orthopaedic Assoc (1.5 miles)
  • Brackenridge Building - Mayo Clinic (1.6 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Taco John's (1 miles)
  • Taco Bell (1.1 miles)
  • Forager Brewing Company (1.1 miles)
  • Whistle Binkies Olde World Pub (1.2 miles)
  • Al Madina Restaurant (1.4 miles)
  • Victoria's Ristorante & Wine Bar (1.5 miles)

Places of Worship

  • Gloria Dei Lutheran Church (0.9 miles)
  • St Luke's Episcopal Church (1.2 miles)
  • Bethel Lutheran Church (2.1 miles)

Parks

  • Silver Lake Park (1.1 miles)
  • Mayo Park (1.7 miles)
  • Quarry Hill Park (1.7 miles)
  • Field of Fun (2 miles)
  • Quarry Hill Nature Center (2.1 miles)
  • Essex Park (2.3 miles)
  • Century Hills Park (2.6 miles)

Hospitals

  • Southeastern Minnesota Emergency Medical Service (1.1 miles)
  • Olmsted Medical Center (1.3 miles)
  • Rochester Methodist Hospital (1.4 miles)
  • Erickson Hair & Skin Care Center (1.4 miles)
  • Mayo 19 (1.5 miles)
  • Domitilla Building - Saint Marys Hospital (1.7 miles)
  • Saint Marys Hospital (1.7 miles)

Transportation

  • U-Haul Moving & Storage (1.2 miles)

Theaters

  • CMX Cinemas Chateau 14 (1.4 miles)
  • CineMagic Hollywood Luxury Stadium 12 (2.8 miles)

Frequently Asked Questions

Where is Visiting Angels IX?

Nearby Communities

Related Resources

  • active senior livingVibrant Senior Living: A Comprehensive Guide for Active Older Adults

    Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.