Visiting Angels IX in Rochester, MN

Information last verified:

302 Elton Hills Drive North West #200, Rochester, MN 55901

For more information about senior living options: (844) 490-3973

4.9 from 33 reviews
5 stars
30
4 stars
2
3 stars
1
2 stars
0
1 stars
0

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Overall Review of Visiting Angels IX

Pros

  • pro Visiting Angels Rochester MN is consistently described as caring, compassionate, and highly professional.
  • pro The caregivers are punctual, friendly, and attentive to walking, balance, and daily needs.
  • pro Families value the ability to stay in their own homes thanks to Visiting Angels’ reliable transportation and support.
  • pro The team adapts to changing needs with flexible scheduling and quick responses.
  • pro Care notes are detailed and family communication is clear and reassuring.
  • pro Reviewers repeatedly say they would highly recommend Visiting Angels and would use their services again.
  • pro Named caregivers such as Grace, Amy, Sandy, and Lisa are highlighted for outstanding dedication and companionship.
  • pro The overall impression is that Visiting Angels provides a trustworthy, family-like, heartfelt service.

Cons

  • pro The operations director, Aimee Tucker, is described as cold and void of compassion for her clients.
  • pro She is said to show no consideration or respect for others and to lack professionalism.
  • pro Because of Aimee’s leadership, the reviewer would rate the service only 3 stars, calling a higher rating “extra generous.”

Review

Visiting Angels IX in Rochester is best suited for families who want to keep an aging loved one safely at home while receiving dependable daily help, companionship, and practical support. The model shines for someone recovering from surgery or illness who needs around-the-clock assistance for a short period, along with errands, medication reminders, and transportation to medical appointments. It also fits clients who prize a warm, personal touch and a caregiver who can grow into a trusted, familiar presence over weeks and months. The Rochester team earns praise for cheerful, punctual caregivers who coordinate with medical teams to ensure meds are on time and transitions between locations are smooth. For families juggling Mayo visits, home recovery, and the desire to preserve independence, this option provides the continuity and responsive care that makes aging in place feel feasible rather than daunting.

Those weighing alternatives should recognize that this model is not a substitute for in-depth medical oversight or a campus-style environment. If a loved one requires constant skilled nursing, complex memory-care programming, or the social and clinical ecosystems that accompany a traditional assisted living or nursing facility, a facility-based option may deliver more immediate access to on-site clinicians and structured programming. Some families also prefer a more explicit administrative dynamic or a leadership style they can rely on in every encounter; in rare cases, reports surface of friction with the operations manager. While the caregivers themselves are repeatedly lauded, it’s prudent to assess how the office team handles scheduling, escalation, and ongoing care planning before committing.

The primary strengths revolve around the caregiving core: high-caliber, reliable staff who show up on time, stay attuned to mobility and balance issues, and are willing to tackle tasks beyond the basics. Caregivers arrive with a genuine sense of care, often extending help with errands, shopping, and meals, and they keep rigorous notes that translate into concrete, shared understanding for family members far away. The ability to tailor services, ranging from light housekeeping and reminders to companionship and personal care, ensures daily routines stay intact. Families repeatedly report that caregivers become trusted companions, turning visits into meaningful, predictable patterns rather than episodic interventions. The capacity to adjust plans quickly, accommodate changing needs, and preserve a sense of normalcy is a decisive advantage for anyone prioritizing independence at home.

Where the experience can stumble, it typically centers on administrative dynamics rather than caregiving quality. A reviewer’s critique of the operations director highlights a potential personal mismatch at the top, but the broader chorus of feedback emphasizes that the real value lies in the hands-on team: compassionate, capable caregivers who deliver consistent, attentive care and keep families informed. That gap between leadership style and client expectations matters, yet it rarely undermines the day-to-day trust built with the caregivers who arrive, listen, and execute. In practice, the strongest safeguard against any hiccup is a proactive intake and care-planning process, plus a clear line of communication with the supervisor overseeing the plan. When the client’s daily life hinges on dependable people showing up and remembering nuanced routines, the caregivers’ reliability and the detailed notes become the decisive offset.

For families evaluating this service, come prepared to press for clarity on caregiver matching, scheduling windows, and routine care-plan reviews. Request a transparent roster of caregivers who would most likely work with the loved one, and ask to see sample care notes to understand how observations are communicated. Confirm 24/7 availability and how backup coverage is handled during holidays or illnesses. Inquire about how the team coordinates with medical providers, pharmacies, and hospital systems, and whether introductions to prospective caregivers can be arranged before any long-term commitment. Seek references from families with similar needs and consider a short trial period to test fit. By anchoring decisions to these questions, the service’s hallmark strengths, personalized attention, practical home routines, and dependable communication, can be maximized while potential administrative frictions are identified and managed.

Overall, Visiting Angels IX represents a practical, compassionate solution for aging in place in Rochester. It is especially compelling for families that value consistent, attentive companionship, timely reminders, and a caregiver-led approach to daily living tasks. The track record of dependable caregivers who remember individual preferences, coupled with frequent family updates and a willingness to adapt, makes home-based care a workable, dignified alternative to a facility stay. Those seeking a more institution-like environment or who place a premium on absolute administrative compatibility with a specific director may prefer another route; but for real-world aging-in-place support, this office earns strong, confident recommendation. The result is less stress, more continuity, and a sense that the home remains a safe, welcoming space with a capable team looking out for every small need.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Rochester International (9 miles away) Rochester International (9 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Visiting Angels IX in Rochester, MN is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident can enjoy their own kitchenette for personal meal preparations, as well as access to a dining room for communal meals.

At Visiting Angels IX, residents can take advantage of move-in coordination services, ensuring a smooth transition into their new home. The community also offers housekeeping services, taking care of all cleaning needs and allowing residents to focus on enjoying their time in comfortable outdoor spaces and beautiful gardens.

The dedicated staff at Visiting Angels IX provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that all medical needs are met. Special attention is given to those with diabetes or special dietary restrictions, with diabetes diets available and meal preparation tailored accordingly.

Transportation arrangements are made for medical appointments through the community's transportation service. In addition to this service, residents have easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This convenient location allows residents to remain connected and engaged in the broader community.

To promote mental wellness among its residents, Visiting Angels IX offers a comprehensive mental wellness program. Additionally, scheduled daily activities ensure that residents have opportunities for socializing and participating in engaging pursuits within the community.

Overall, Visiting Angels IX provides a welcoming environment where seniors can feel supported while maintaining their independence. With exceptional amenities and care services available alongside close proximity to various local amenities and facilities, this assisted living community is an ideal choice for those seeking a fulfilling and comfortable retirement experience in Rochester MN.

Nearby Places of Interest

Cafes

  • Caribou Coffee (0.4 miles)
  • Starbucks (0.5 miles)
  • Hollandberry Pannekoeken (1.3 miles)
  • Caribou Coffee (1.3 miles)
  • Caribou Coffee (1.7 miles)
  • St James Coffee (1.8 miles)
  • Panera Bread (2 miles)

Pharmacies

  • Hunt Silver Lake Drug (0.5 miles)
  • Hunt Drug Ide01 (0.6 miles)
  • Mc Be Co. (1.2 miles)
  • Weber & Judd Co. (1.2 miles)
  • Weber & Judd Pharmacy (1.2 miles)
  • Walgreens (1.3 miles)
  • Guidepoint Pharmacy (1.3 miles)

Physicians

  • Rochester Metro (0.7 miles)
  • Psimos Oral Surgery (0.7 miles)
  • Clear Wave Hearing Instruments (0.9 miles)
  • Rochester Family Eye Clinic (1.3 miles)
  • Charlton Building - Mayo Clinic (1.4 miles)
  • Mid America Orthopaedic Assoc (1.5 miles)
  • Brackenridge Building - Mayo Clinic (1.6 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Taco John's (1 miles)
  • Taco Bell (1.1 miles)
  • Forager Brewing Company (1.1 miles)
  • Whistle Binkies Olde World Pub (1.2 miles)
  • Al Madina Restaurant (1.4 miles)
  • Victoria's Ristorante & Wine Bar (1.5 miles)

Places of Worship

  • Gloria Dei Lutheran Church (0.9 miles)
  • St Luke's Episcopal Church (1.2 miles)
  • Bethel Lutheran Church (2.1 miles)

Parks

  • Silver Lake Park (1.1 miles)
  • Mayo Park (1.7 miles)
  • Quarry Hill Park (1.7 miles)
  • Field of Fun (2 miles)
  • Quarry Hill Nature Center (2.1 miles)
  • Essex Park (2.3 miles)
  • Century Hills Park (2.6 miles)

Hospitals

  • Southeastern Minnesota Emergency Medical Service (1.1 miles)
  • Olmsted Medical Center (1.3 miles)
  • Rochester Methodist Hospital (1.4 miles)
  • Erickson Hair & Skin Care Center (1.4 miles)
  • Mayo 19 (1.5 miles)
  • Domitilla Building - Saint Marys Hospital (1.7 miles)
  • Saint Marys Hospital (1.7 miles)

Transportation

  • U-Haul Moving & Storage (1.2 miles)

Theaters

  • CMX Cinemas Chateau 14 (1.4 miles)
  • CineMagic Hollywood Luxury Stadium 12 (2.8 miles)

Frequently Asked Questions

Where is Visiting Angels IX?

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    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.