302 Elton Hills Drive North West #200, Rochester, MN 55901
For more information about senior living options: (844) 490-3973
Visiting Angels in Rochester, Minnesota has earned a strong reputation for making in-home care a practical, compassionate, and dependable option for families who want their loved ones to remain in familiar surroundings. Across a series of heartfelt reviews, families repeatedly describe a team that not only delivers practical support - such as transportation to appointments and choir practices - but also offers a warm, person-centered approach to daily living. The services are described as customizable, ranging from light housekeeping and reminders to companionship, all accompanied by regular feedback to families about the client's needs and any emerging concerns. Reviewers also note that, after an initial nurse assessment, additional personal services can be added to tailor the care plan to the evolving requirements of each individual.
Several accounts highlight how the caregivers become more than just workers; they become trusted companions who learn the particular rhythms and preferences of each client. One reviewer describes how Grace has learned that her client will often say no to a direct cleaning request, so Grace now proactively dives into cleaning tasks, much to the client's delight. Barbara is praised for anticipating needs and handling tasks discreetly to avoid upsetting the client, while still maintaining thorough, detailed care notes that capture observations about mood and mental state. The overarching impression is that the caregivers bring not only skill but sensitivity and situational awareness, which contributes to a sense of safety and continuity for both clients and their families.
There are vivid examples of responsiveness and reliability in urgent situations as well. When overnight support was needed on very short notice, Derek and the Rochester team mobilized quickly, with a team including Paula, Nancy, Anthonia, Jane, Kifayo, and Denise stepping in to meet the family's needs. Such stories reinforce the sense that Visiting Angels can adapt to changing circumstances and provide dependable coverage when it matters most, delivering reassurance to families during stressful times.
Beyond individual moments, the reviews collectively emphasize consistency, professional standards, and adaptability. Caregivers are described as experienced and capable, with the willingness to tailor care to each family's unique dynamics. The sense of a close-knit, client-focused approach comes through in comments about how caregivers manage a wide range of activities - from companionship and conversation to assisting with housekeeping and even cooking meals. The office staff are likewise acknowledged for their attentiveness and willingness to listen, coordinate schedules, and keep lines of communication open so families feel informed and involved in the care process.
Longer-term experiences reflect lasting relationships built over years. One family has relied on Visiting Angels for more than six years, observing how their mother benefited from structured morning and evening routines, rides to workouts, hair appointments, and social activities. Caregivers are described as turning into friends who are often treated like family, reinforcing a sense of trust and continuity. The office team is praised for its accessibility and coordination, with caregivers visiting regularly, maintaining home routines, and keeping families updated with notes that document both practical details and emotional states. The personal connection extends to volunteers who help with laundry, lotion, and other daily tasks, underscoring the depth of care that families have come to rely upon.
Within this ecosystem of praise, specific caregivers stand out in readers' memories. Names like Grace, Koshesa, Ellie, Tori, Susan, and Holly recur as exemplary contributors who go the extra mile - whether through thorough notes, encouraging activities like soaking feet, helping with shopping, or accompanying a loved one on errands and outings. Some reviews highlight the way Grace follows through with laundry and practical routines, while Koshesa's detailed notes help the family stay connected to the client's state of mind and daily experiences. Ellie's encouragement of foot care and Tori's assistance with grocery shopping and occasional outings, such as going for ice cream, are cited as meaningful touches of companionship. Susan's comforting notes and Holly's willingness to accompany her client to appointments and outings are described as "angels" in the client's life, illustrating the personal impact of consistent, attentive care.
The Rochester operation is framed by several personal endorsements of the leadership and the organizational culture. Clients describe the company as a family-run enterprise that genuinely cares, with owners who are known personally and regarded as kind and thoughtful. The sentiment is that the entire team - from front-office staff to caregivers in the field - acts with empathy and a shared commitment to helping families stay together at home. The recurring message is that Visiting Angels Rochester provides not only reliable caregiving but also a humane, heart-led approach to aging in place, which many families consider priceless.
Not every review is wholly uniform, however. One client voices a more cautious view of leadership, rating the service three stars and attributing that lower score to the operations director, whom they describe as cold and lacking compassion. While the broader body of reviews celebrates compassionate care and dependable service, this dissenting perspective serves as a reminder that leadership style can influence overall satisfaction and that experiences with any organization are shaped by individual interactions at multiple levels. It's notable, though, that other reviewers explicitly commend the same director for empathy and wholehearted commitment, underscoring the mixed but ongoing conversation about leadership within the Rochester Visiting Angels community.
Taken together, these reviews portray Visiting Angels in Rochester as a trusted partner for families seeking in-home care that is not only competent and dependable but deeply person-centered. Caregivers are praised for their reliability, proactive approach, and ability to blend practical support with emotional companionship. Families report meaningful relationships that help their loved ones stay safe, engaged, and connected to their communities while remaining in the comfort of their own homes. The overall narrative is one of warmth, professionalism, and a steadfast commitment to treating clients like family, with a strong network of caregivers and staff who listen, adapt, and go the extra mile to support both clients and their families.
Visiting Angels IX in Rochester, MN is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident can enjoy their own kitchenette for personal meal preparations, as well as access to a dining room for communal meals.
At Visiting Angels IX, residents can take advantage of move-in coordination services, ensuring a smooth transition into their new home. The community also offers housekeeping services, taking care of all cleaning needs and allowing residents to focus on enjoying their time in comfortable outdoor spaces and beautiful gardens.
The dedicated staff at Visiting Angels IX provide 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that all medical needs are met. Special attention is given to those with diabetes or special dietary restrictions, with diabetes diets available and meal preparation tailored accordingly.
Transportation arrangements are made for medical appointments through the community's transportation service. In addition to this service, residents have easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This convenient location allows residents to remain connected and engaged in the broader community.
To promote mental wellness among its residents, Visiting Angels IX offers a comprehensive mental wellness program. Additionally, scheduled daily activities ensure that residents have opportunities for socializing and participating in engaging pursuits within the community.
Overall, Visiting Angels IX provides a welcoming environment where seniors can feel supported while maintaining their independence. With exceptional amenities and care services available alongside close proximity to various local amenities and facilities, this assisted living community is an ideal choice for those seeking a fulfilling and comfortable retirement experience in Rochester MN.
Visiting Angels IX is located at 302 Elton Hills Drive North West #200, Rochester, MN 55901 in Olmsted County, Minnesota
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