1800 High Pointe Lane North West 250, Rochester, MN 55901
For more information about senior living options: (844) 490-3973
The doorbell camera helped document the incidents. Beth reassured that the situation should not have happened. The documentation and monitoring are seen as safeguards for vulnerable adults.
The doctor-ordered 10 hours of assistance were never provided to the mother. Emma, the home aide, was observed bringing a visitor to the mother's home on two occasions. Weeks passed with no services, and there was no communication informing the family about ongoing service gaps. The company allegedly refused to allow contact with Virginia or Beth when inquiries were made. The reviewer asserts that dropping services is unlawful and unacceptable. The situation is described as putting vulnerable adults in danger, and the reviewer strongly warns others not to work with the agency for their child.Stanley Jones & Associates in Rochester, MN is best suited for families that can actively supervise and manage in-home care, and for seniors whose needs are primarily daily living support rather than intensive medical oversight. The two published reviews reveal a gap between promise and performance, signaling that this agency may work only for households prepared to police care, demand strict accountability, and be ready to switch providers at the first sign of trouble. In practical terms, it serves a niche: families who can juggle caregiver scheduling, monitor interactions, and insist on immediate escalation when hours aren't met or safety concerns arise. For anyone counting on dependable, consistent service, this is a high-risk selection.
Those who may want to consider alternatives are clear: anyone whose relative requires reliable, fixed hours, rigorous caregiver vetting, or robust supervision should look elsewhere. The pattern in the reviews suggests serious drawbacks for clients with serious mobility limits, cognitive or sensory impairment, or a need for continuous, predictable caregiving. For families seeking peace of mind and steady caregiver presence, other home-care providers with stronger track records, better communication protocols, and visible accountability are worth a hard comparison. If the goal is to minimize family oversight while maximizing care reliability, alternatives should be prioritized.
Pros, where they exist, do not meaningfully offset the dominant cons revealed in these accounts. In-home aides and (perceived) flexibility are nominal advantages, yet they fail to overcome the central issues: hours promised are not delivered, and service gaps leave vulnerable relatives at risk. The presence of a nurse and individual aides may suggest a capable team, but the critical failures - missed visits, inconsistent scheduling, and fragile supervision - undercut any potential benefit. When a caregiver is caught bringing someone unapproved onto a client's property, the core trust required for at-home care is shattered, and that breach erodes any perceived convenience or cost savings.
The most troubling specifics cluster around reliability and safety. A caregiver allegedly failed to provide the 10 hours of assistance prescribed by a doctor, with further incidents indicating a pattern rather than an anomaly. Communication breakdowns are evident: attempts to address the issue were met with blocked calls to supervisors, and families were left to navigate an implausibly slow remediation path. A second, equally alarming thread is the claim that a home aide repeatedly brought an unapproved visitor to the home, followed by a reluctance from the agency to acknowledge or resolve the misconduct. Two weeks of no services, coupled with insufficient outreach, signals a systemic problem rather than a one-off misstep.
Actionable guidance follows from these realities. Families considering this agency should insist on a formal, written care plan with hour-by-hour scheduling, a named supervisor, and a guaranteed escalation path for any missed visits or unsafe incidents. Require transparent contract language about caregiver rotation, background checks, incident reporting, and a clear policy on visitors. Demand weekly updates and an explicit commitment to remediation if promised hours are not met. Before committing, test the response to a service disruption with a short-term agreement and enforceable consequences for nonperformance. In parallel, verify licensure and complaint history with the Minnesota Department of Health and compare with other providers' track records in Rochester.
In the end, the decision is clear: the red flags here outweigh any potential convenience. Stanley Jones & Associates presents a viable option only for families who can sustain intense supervision, demand constant accountability, and are prepared to switch promptly if care deteriorates. For anyone seeking dependable, predictable, and safely managed in-home support, stronger alternatives should be pursued - whether that means another home-care agency with proven reliability or a transition to an assisted living setting where staffing and safety systems are engineered for consistency. Given the documented experiences, proceeding with caution and pursuing alternatives is the prudent course.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rochester International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Stanley Jones & Associates in Rochester, MN is a premier assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community boasts fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and even housekeeping services to ensure a comfortable and convenient living experience.
Residents can enjoy delicious meals in the dining room, where special dietary restrictions are taken into consideration. A kitchenette is also available for those who prefer to cook their own meals. Additionally, residents have access to outdoor spaces like gardens and other outdoor areas for relaxation or socializing.
Care services provided at Stanley Jones & Associates include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, and medication management. The community also offers coordination with health care providers and transportation arrangements for medical appointments.
To promote mental wellness, the community has a mental wellness program in place. Resident-run activities as well as scheduled daily activities are organized to keep residents engaged and entertained. The location of the community is advantageous with numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals nearby providing easy access to various amenities and services.
At Stanley Jones & Associates in Rochester, MN, residents can expect exceptional care in a welcoming environment that aims to enhance their overall well-being and quality of life.
Stanley Jones & Associates is located at 1800 High Pointe Lane North West 250, Rochester, MN 55901 in Olmsted County, Minnesota
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