3261 19Th Street Nw, Rochester, MN 55901
For more information about senior living options: (844) 490-3973
The staff are very helpful and polite. The staff are friendly and knowledgeable.
Clients who need care are described as highly misinformed, as are the employees. The company goes through staff quickly and has a huge problem with communication. The company is labeled the worst the reviewer has ever dealt with, including allegations of ripping off mileage promised by management and failing to retain workers. Many clients are upset because they feel lied to and given misinformation. Anyone working for this place is said to have to be nuts and a very bad person.International Quality Homecare VIII in Rochester, MN is best suited for families that prize warm, personable caregivers and the day-to-day reliability of friendly, knowledgeable staff - provided there is a willingness to actively manage and mitigate staffing gaps. This agency can be a reasonable fit for short-term or light-care needs where a caregiver's attitude and bedside manner matter more than long, uninterrupted coverage. It is not a good default choice for families requiring rock-solid scheduling, consistent 1:1 staff continuity, and fully transparent operations over months or years.
Those who should consider alternatives are precisely the families that cannot tolerate frequent caregiver turnover or uneven communication. Several reviews highlight that staff changes happen rapidly and repeatedly, which disrupts routines for a senior who depends on predictable care. Communications problems compound this risk, leaving families unsure who is coming today or who is responsible for a given task. For anyone needing strict adherence to a fixed team, with clear, ongoing accountability and billing transparency, other providers are likely to deliver a more reliable experience.
The positive elements in the profile - polite, helpful, and seemingly knowledgeable frontline caregivers - are meaningful when present, yet they fail to offset the core weaknesses. Strong interpersonal skills and a friendly demeanor improve daily interactions and can ease transitions for a loved one. However, these strengths are undermined by turnover that interrupts continuity of care, and by a pattern of communication difficulties that makes scheduling and care plans harder to maintain over time. In-home care hinges on reliable relationships; when those relationships are inconsistent, even well-meaning staff can struggle to meet evolving needs.
The more troubling notes revolve around trust and consistency. Reports of "going through people like crazy," promises about mileage that do not materialize, and complaints about being lied to point to a systemic risk for families relying on dependable service. The combination of alleged misrepresentations and staffing instability creates an environment where caregivers may be competent in the moment but cannot be counted on for day-to-day dependability. For a senior with medical or safety-sensitive needs, those gaps matter: a missed shift, an incorrect care instruction, or a delayed response can have real consequences.
If choosing this provider, approach with a disciplined, contract-driven plan. Require a primary caregiver assignment and a back-up roster, so continuity is preserved when turnover occurs. Insist on written schedules, documented care plans, and a clear, itemized billing agreement that specifies mileage and other charges, with regular progress updates from a designated coordinator. Ask for references or recent client outcomes beyond marketing claims, and establish a transparent complaint-and-resolution process so issues are tracked and resolved. Consider piloting for a short period to test whether communication improves with a dedicated contact and whether scheduling remains stable.
Overall, International Quality Homecare VIII presents a practical option for families who can tolerate some risk in exchange for immediate warmth and accessible, friendly care. For families prioritizing reliability, transparency, and uninterrupted staffing, competing agencies with demonstrated staffing stability and stronger communication practices are a wiser choice. For those managing a loved one's care, the decision hinges on balancing the value of compassionate, personable caregivers against the likelihood of scheduling lapses and trust concerns over the long haul.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Rochester International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.International Quality Homecare VIII is an assisted living community located in Rochester, MN. Our community offers a variety of amenities and care services to ensure that our residents feel comfortable and well-cared for.
In terms of amenities, our residents can enjoy cable or satellite TV in their own private rooms. We also have a dining room where residents can gather for meals and socialize with others. Each room is fully furnished and includes a kitchenette for those who prefer to prepare their own meals. Our outdoor space provides a beautiful garden area where residents can relax and enjoy the fresh air. Additionally, we offer Wi-Fi/high-speed internet access throughout the community.
Our dedicated staff provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with healthcare providers to ensure that all medical needs are met. For those with special dietary restrictions, we provide diabetes diets and cater to special dietary needs.
At International Quality Homecare VIII, we believe that mental wellness is just as important as physical well-being. That's why we offer a mental wellness program to support our residents' emotional health.
Transportation is made easy at our community as we arrange transportation for medical appointments when needed. We also offer scheduled daily activities to keep our residents engaged and entertained.
Our location in Rochester, MN offers convenient access to various amenities nearby. There are eight cafes, four parks, 16 pharmacies, 13 physicians' offices, 34 restaurants, one transportation service, six places of worship, two theaters, and 16 hospitals all within close proximity to our community.
At International Quality Homecare VIII, we strive to provide excellent quality care while offering a comfortable and enjoyable living environment for our residents.
International Quality Homecare VIII is located at 3261 19Th Street Nw, Rochester, MN 55901 in Olmsted County, Minnesota
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