4920 Moundview Drive Ste B, Red Wing, MN 55066
For more information about senior living options: (844) 490-3973
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The nursing care over the past two years was incredible. The nursing team worked well with the doctors at the University of Minnesota. They provided high-quality nursing care and teaching to help the patient become more independent. The care team stayed with the patient through some of the toughest days. The services are highly recommended. Hiawatha took concerns seriously, and management followed up. The agency's ongoing efforts to resolve concerns demonstrate a commitment to quality care. The diligence shown by Hiawatha speaks highly of the care standards the agency strives for. The sincerity to the mission of providing quality care is evident.
The reviewer described the care as awful, calling the nurses inexperienced and impatient, and noting they do not show up for shifts or follow care plans. The nursing staff were said to be disrespectful to patients and to disregard the personal choices and rights of those they care for. The reviewer advised others to go elsewhere for quality care, implying the agency's care quality was lacking. The reviewer noted that healthcare, especially home healthcare, is an ongoing issue due to poor reimbursements authorized by social security recipients for high-quality care. This situation was described as a systemic concern that is upsetting and difficult for both agencies and recipients alike.A reader can sense a strong sense of opportunity and purpose in this account of care at Hiawatha. Across multiple notes, the tone circles around flexible schedules, a cohesive, collaborative team, and a sense of meaningful, rewarding service opportunities. Those themes come through as a foundation for a positive experience: an environment where staff members are available, engaged, and aligned with the goal of supporting patients through their care journeys. The general impression is one of hope and gratitude for a workplace that makes it possible to deliver compassionate, patient-centered care while also offering the flexibility that many healthcare workers value.
In a long-running relationship, the nursing care described over a two-year period is highlighted as consistently strong and deeply impactful. The care team is praised for working well with the patient's doctors at the University of Minnesota, a detail that underscores the value of coordinated, interdisciplinary care. The caregivers are depicted as more than just nurses; they are teachers who help patients gain independence. This blend of clinical excellence and patient empowerment is presented as a defining strength of the experience. The heartfelt gratitude culminates in a clear, confident recommendation, suggesting that, when the care team is operating at its best, the outcomes and the patient experience are both highly satisfactory.
The narrative then expands to acknowledge that caregiving is not static, and the experience includes periods of resilience and learning on both sides. An updated review expresses sincere appreciation for Hiawatha's responsiveness: the company reportedly took concerns seriously, followed up with management, and demonstrated a genuine intention to resolve issues. The writer reflects on the broader context of home healthcare - pointing to systemic challenges arising from reimbursement constraints from social security programs. Yet within that framework, the author notes that Hiawatha's diligence in addressing the situation speaks to the care standards and expectations the agency aspires to meet. The update signals a shift from a purely personal account to one that recognizes ongoing process improvements and a mission-driven commitment to quality care. There is gratitude for the agency's sincerity and an explicit acknowledgment that the concerns were treated as high priority.
Alongside the praise, the account does not shy away from a much tougher critique from the initial review. The author recalls a troubling experience in which care was described as awful: nurses who were inexperienced and impatient, who did not show up for shifts, and who could not follow care plans. The admonition to "go anywhere else available for quality care" is blunt and unmistakable, signaling a substantial lapse in expectations. The negative portrayal continues with statements that nursing staff were disrespectful to patients and failed to honor personal choices and rights - the very core of patient-centered care. Taken together, these assertions create a stark counterpoint to the more positive narrative and illustrate how a single organization can complete a full spectrum of care experiences in the eyes of patients and families.
What emerges from holding these perspectives side by side is a portrait of complexity rather than a simple judgment. Home healthcare sits at the intersection of staffing realities, patient needs, and systemic policy pressures, and this collection of experiences makes that tension visible. On one end, there is evidence of excellent, collaborative care that blends clinical skill with education and empowerment, all delivered in a schedule and setting that respects the patient's life. On the other end, there are grave concerns about reliability, professionalism, and respect - issues that understandably raise alarm and require direct, responsive action from leadership. The inclusion of the agency's own response within the updated narrative - along with the intention to resolve concerns - suggests a path forward that acknowledges the problems and seeks tangible improvements.
Taken as a whole, the account reflects not just a snapshot of a single provider, but a real-world illustration of how home healthcare can evolve under pressure. When the care team is aligned with doctors, when staff exhibit the patience and teaching that helps patients become more independent, and when management engages directly with concerns to implement changes, the experience can be profoundly positive. Conversely, gaps in reliability, respect, and adherence to care plans can dramatically undermine trust and outcomes. The mix of flexible scheduling, a capable nursing cadre, and a responsive leadership approach points to a healthcare organization with significant potential - one that can deliver extraordinary care while also recognizing and addressing systemic and operational challenges that affect patients and caregivers alike.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hiawatha Homecare in Red Wing, MN is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and fully furnished living environment with options for cable or satellite TV and Wi-Fi/high-speed internet access. Each resident enjoys access to a dining room and kitchenette, where they can either prepare their own meals or have them provided by the dedicated staff.
Care services at Hiawatha Homecare are designed to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive proper medical care. Medication management is available for those who require it, along with diabetes diet support and meal preparation services. A mental wellness program is in place to promote emotional well-being.
Residents at Hiawatha Homecare have the opportunity to engage in a variety of activities throughout the day, both organized by the staff and run by the residents themselves. Scheduled daily activities help keep residents active and engaged socially. For those who prefer outdoor spaces, there are gardens and other outdoor areas available for relaxation.
The community's convenient location ensures easy access to essential amenities nearby. With three cafes, five parks, five pharmacies, three physicians' offices, 16 restaurants, four transportation options, and five places of worship all within close proximity, residents can maintain an active and fulfilling lifestyle. In case of medical emergencies or need for further healthcare services, there is also a hospital located nearby.
Overall, Hiawatha Homecare in Red Wing, MN offers a supportive and engaging environment for seniors requiring assistance with daily tasks while promoting independence and ensuring comfort through various amenities and care services.
Hiawatha Homecare is located at 4920 Moundview Drive Ste B, Red Wing, MN 55066 in Goodhue County, Minnesota
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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