Community Home Health

16670 Franklin Trail South East #120A, Prior Lake, MN 55372

For more information about senior living options: (844) 490-3973

3.5 from 8 reviews
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Assisted Living

Overall Review of Community Home Health

Pros

  • pro CAS provided excellent care for the reviewer's mom over 13 years.
  • pro The reviewer highly recommends CAS for more personal care than larger, understaffed facilities.
  • pro The reviewer suggests checking CAS out for anyone seeking an assisted living home for a loved one.

Cons

  • pro The place is horrible.
  • pro The staff are untrained, uneducated, rarely speak English, and must do the owner's bidding or face firing or punishment.
  • pro Staff turnover is extremely high; RNs stay less than a year.
  • pro The food is awful - PB&J, hot dogs, bread, canned soup, crackers; very poor quality.
  • pro A mother-in-law on hospice was given morphine by mouth without gloves by a non-medical person.
  • pro Bedding was not changed for weeks; no nutrients offered for five days; no bathing for the final five days.
  • pro After she passed, underwear and bras were missing from her belongings; unclear where they went.
  • pro A husband was moved from a large lower-floor room to an 8x8 main-level room, with a bed that filled most of the space.
  • pro The bed, costing over $9,000, was assembled incorrectly so its amenities do not work.
  • pro The state allegedly overlooked the mistreatment allegations and sided with the owner; the facility is described as a "hell house."

Review

Two very different experiences emerge when you read what people say about this assisted living arrangement and the affiliated guardian services, painting a picture of a place that can feel like a home to some and a nightmare to others. On one hand, there is a heartfelt testimonial about long-term, attentive care that feels distinctly personal in a landscape crowded with large corporate facilities. On the other hand, a searing, detailed account describes a facility in distress - where staffing failings, management pressures, and questionable guardianship practices are alleged to have touched every corner of resident life. Taken together, these voices reveal a contrast that is hard to ignore and hard to reconcile.

The favorable account centers on a mother who received what the writer calls excellent care for thirteen years. The reviewer praises the facility for delivering a level of personal attention that supposedly surpasses "big box" options, arguing that the smaller setting makes a tangible difference in the daily experience of aging, dependence, and dignity. According to this perspective, the staff were consistently involved and the care was sufficiently intimate that the family felt supported and reassured. The tone conveys gratitude and strong advocacy, with a clear recommendation to others who are searching for a more individualized, hands-on approach to assisted living for a loved one. In short, for this writer, the facility represented reliable, compassionate care when it mattered most.

In sharp contrast, another account portrays chronic dysfunction and systemic neglect. The writer describes a staff culture that feels untrained and uneducated, with personnel who allegedly do not speak English regularly, and who must answer to the owner's demands under threat of dismissal or punitive "vacation" assignments and long reprimand letters featuring what the reviewer calls invented accusations. The narrative emphasizes high staff turnover and a revolving door of registered nurses, implying that continuity and competency are not the norm. This perspective stresses safety concerns and a perception that basic professional standards - communication, stability, and continuity of care - are not consistently met, leaving residents and their families to wonder who is reliably looking out for their well-being.

Beyond staffing, the negative account delves into food quality and daily living conditions, arguing that meals are severely lacking in nutrition and variety. The reviewer lists items like peanut butter and jelly, hot dogs, canned soup, crackers, and other low-nutrition fare, describing the overall meal quality as "awful." This critique extends into the realm of basic hygiene and comfort, where the author alleges serious lapses in end-of-life care. The account claims a resident was administered morphine by mouth by someone who was not medically trained, with gloves reportedly not used. Bedding, nutrients, and personal care are described as neglected during the final days, with weeks passing without essential changes or bathing. The reviewer further contends that, after the resident's passing, belongings were not accounted for, with underwear and other items found missing, suggesting a breakdown in personal respect and proper care even at life's end.

Another thread in the negative narrative concerns the logistics of living space and the overall management of room assignments. The reviewer says a family member was moved from a larger, lower-floor room to a much smaller 8-by-8 space on the main level, despite having a queen-sized bed that would not reasonably fit the room. The bed, described as a costly Sleep Number setup, allegedly arrived in a state that rendered many of its intended features unusable. The room change is presented as not just inconvenient but invasive, altering the resident's daily life in a way that felt coercive or dysfunctional. The reviewer emphasizes that these issues were part of a broader pattern of dissatisfaction and distress, with repeated reports of problems that were not resolved.

Financial and regulatory concerns are also interwoven into the negative account. The reviewer claims that state authorities did little to address the complaints, suggesting a troubling alignment or tolerance of misconduct at the facility level. The involvement of an external conservator or guardian company is singled out as a problematic element, with the reviewer naming Guardian Angels LLC as an organization that allegedly manages residents' money in ways that benefit questionable court and state arrangements. The language used conveys a sense of exploitation and systemic bias, painting a picture of a care landscape where financial interests and resident welfare may not always align. The conclusion is urgent and stark: the reviewer advises avoiding the facility, calls for scrutiny of public records, and even warns against bringing a pet into the home, underscoring a deep distrust in the operation and its broader ecosystem.

Taken together, these two accounts lay bare the complexity that often hides behind the doors of assisted living. One story celebrates depth of connection, consistent attention, and a sense that a small setting can provide a more humane, personalized experience; the other narrative warns of lax staffing, safety oversights, and a management culture that appears to tolerate or perpetuate dysfunction. The divergent experiences touch on several common themes that caregivers and families grapple with when choosing a place for their loved ones: the importance of qualified, stable staff; the impact of effective, compassionate end-of-life care; the integrity of daily routines such as meals and hygiene; and the broader questions of governance, oversight, and safeguarding residents' financial and personal interests.

Ultimately, what emerges is a reminder that elder care is not a uniform landscape. For some families, a smaller, more intimate setting may really feel like a home where staff know residents by name and a sense of community flourishes. For others, the same setup may be beset by serious concerns about training, safety, respect, and ethics - concerns that understandably provoke alarm and a search for alternatives. The two perspectives invite prospective families to conduct thorough, multi-faceted evaluations that consider not only the stated services and amenities but also the lived realities of daily care, the stability of staff, the transparency of governance, and the safeguards in place to protect residents' health, dignity, and financial well-being.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (16 miles away) Minneapolis-St Paul International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in Prior Lake, Minnesota, Community Home Health is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

Our residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished accommodations. A spacious dining room is available for communal meals, or residents can utilize the kitchenette in their own units for personal meal preparation. Housekeeping services are provided to keep living spaces clean and tidy.

The community boasts a beautiful garden and outdoor space where residents can relax and soak up the sunshine. In addition, Wi-Fi/high-speed internet and a telephone service are available to keep our residents connected with their loved ones.

At Community Home Health, we prioritize the health and safety of our residents. With 24-hour supervision, assistance with activities of daily living, bathing, dressing, transfers, medication management, and coordination with healthcare providers, our dedicated staff ensures that all individual needs are met.

We understand the importance of dietary requirements for our residents' health. Therefore, we offer diabetes diet options as well as special dietary restrictions to accommodate different nutritional needs. Our experienced staff takes care of meal preparation and service to ensure delicious and nutritious meals.

Mental wellness is equally important at Community Home Health. We provide a mental wellness program that focuses on promoting emotional well-being through various activities tailored to each resident's interests and abilities.

Transportation arrangements for medical purposes are readily available for our residents. Whether it is transportation to doctors' appointments or any other essential medical visits, we take care of all logistics so that our residents can focus on their health without any worries.

Residents at Community Home Health never experience dull moments thanks to our resident-run activities and scheduled daily activities. These engaging programs provide opportunities for socializing and pursuing hobbies within the community.

Additionally, there are several amenities located conveniently nearby. Cafes, parks, pharmacies, physicians' offices, restaurants as well as places of worship surround our community, allowing residents to enjoy the local amenities and services with ease.

At Community Home Health, we strive to create a warm and supportive environment where residents can live comfortably while receiving the care they need. We invite you to visit our community and experience the exceptional assisted living services we offer firsthand.

Nearby Places of Interest

This area of Prior Lake, Minnesota, offers a variety of amenities and services that would be beneficial for senior living. There are several restaurants nearby such as Plate, Edelweiss Bakery, and McDonald's, providing convenient dining options. Additionally, there are places of worship like St Michael Catholic Church and Friendship Church for spiritual support. The proximity to parks like Lakefront Park and Cleary Lake Regional Park allows for outdoor activities and relaxation. For medical needs, there are clinics like Mystic Clinic and Savage Family Eye Clinic in the vicinity. Cafes such as Caribou Coffee and Panera Bread offer spots for socializing and enjoying a cup of coffee. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In case of emergencies or more extensive medical care, Fairview Ridges Hospital is located just 7.9 miles away. Overall, this part of Prior Lake provides a well-rounded community with various resources to support a comfortable and fulfilling senior lifestyle.

Restaurants

  • Plate (0.2 miles)
  • Edelweiss Bakery (0.4 miles)
  • McDonald's (0.5 miles)
  • Charlie's On Prior (0.8 miles)
  • Mystic Express (2.8 miles)
  • Mystic Steakhouse (2.8 miles)
  • Little Six Casino (3 miles)

Places of Worship

  • St Michael Catholic Church (0.3 miles)
  • Friendship Church (1.9 miles)
  • St Catherine Of Spring Lake (5.4 miles)
  • St Marys Of The Purification (5.8 miles)
  • Marystown Catholic Church (5.8 miles)
  • St Patrick Rectory (8.7 miles)
  • Grace Church (9.1 miles)

Parks

  • Lakefront Park (0.7 miles)
  • Willows Park (1.2 miles)
  • Rice Lake Park (1.6 miles)
  • Cleary Lake Regional Park (2.4 miles)
  • Cleary Lake Off Leash Dog Park (2.8 miles)
  • Dublin Square Dog Park (5.7 miles)
  • Greenhaven Park (6.7 miles)

Physicians

  • Mystic Lake Events (2.8 miles)
  • Mystic Clinic (2.9 miles)
  • Shakopee Mdewakanton Sioux Community, Shakopee Dakota Clinic (3.3 miles)
  • Savage Family Eye Clinic (4.3 miles)
  • Allina Health Dean Lakes Clinic (5.3 miles)
  • Twin Cities Orthopedics (5.7 miles)
  • St Francis Rehabilitative Services (5.7 miles)

Cafes

  • Caribou Coffee (3.3 miles)
  • Caribou Coffee (6.2 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7.1 miles)
  • Caribou Coffee (8.5 miles)

Pharmacies

  • Walgreens (3.4 miles)
  • CVS Pharmacy (5.2 miles)
  • Walgreens (6.4 miles)
  • Walgreens (7 miles)
  • Walgreens (7 miles)
  • Hy-Vee Pharmacy (7.3 miles)
  • Walmart Pharmacy (7.5 miles)

Hospitals

  • Fairview Ridges Hospital (7.9 miles)

Frequently Asked Questions

Where is Community Home Health?

Nearby Communities

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