16670 Franklin Trail South East #120A, Prior Lake, MN 55372
For more information about senior living options: (844) 490-3973
Two very different experiences emerge when you read what people say about this assisted living arrangement and the affiliated guardian services, painting a picture of a place that can feel like a home to some and a nightmare to others. On one hand, there is a heartfelt testimonial about long-term, attentive care that feels distinctly personal in a landscape crowded with large corporate facilities. On the other hand, a searing, detailed account describes a facility in distress - where staffing failings, management pressures, and questionable guardianship practices are alleged to have touched every corner of resident life. Taken together, these voices reveal a contrast that is hard to ignore and hard to reconcile.
The favorable account centers on a mother who received what the writer calls excellent care for thirteen years. The reviewer praises the facility for delivering a level of personal attention that supposedly surpasses "big box" options, arguing that the smaller setting makes a tangible difference in the daily experience of aging, dependence, and dignity. According to this perspective, the staff were consistently involved and the care was sufficiently intimate that the family felt supported and reassured. The tone conveys gratitude and strong advocacy, with a clear recommendation to others who are searching for a more individualized, hands-on approach to assisted living for a loved one. In short, for this writer, the facility represented reliable, compassionate care when it mattered most.
In sharp contrast, another account portrays chronic dysfunction and systemic neglect. The writer describes a staff culture that feels untrained and uneducated, with personnel who allegedly do not speak English regularly, and who must answer to the owner's demands under threat of dismissal or punitive "vacation" assignments and long reprimand letters featuring what the reviewer calls invented accusations. The narrative emphasizes high staff turnover and a revolving door of registered nurses, implying that continuity and competency are not the norm. This perspective stresses safety concerns and a perception that basic professional standards - communication, stability, and continuity of care - are not consistently met, leaving residents and their families to wonder who is reliably looking out for their well-being.
Beyond staffing, the negative account delves into food quality and daily living conditions, arguing that meals are severely lacking in nutrition and variety. The reviewer lists items like peanut butter and jelly, hot dogs, canned soup, crackers, and other low-nutrition fare, describing the overall meal quality as "awful." This critique extends into the realm of basic hygiene and comfort, where the author alleges serious lapses in end-of-life care. The account claims a resident was administered morphine by mouth by someone who was not medically trained, with gloves reportedly not used. Bedding, nutrients, and personal care are described as neglected during the final days, with weeks passing without essential changes or bathing. The reviewer further contends that, after the resident's passing, belongings were not accounted for, with underwear and other items found missing, suggesting a breakdown in personal respect and proper care even at life's end.
Another thread in the negative narrative concerns the logistics of living space and the overall management of room assignments. The reviewer says a family member was moved from a larger, lower-floor room to a much smaller 8-by-8 space on the main level, despite having a queen-sized bed that would not reasonably fit the room. The bed, described as a costly Sleep Number setup, allegedly arrived in a state that rendered many of its intended features unusable. The room change is presented as not just inconvenient but invasive, altering the resident's daily life in a way that felt coercive or dysfunctional. The reviewer emphasizes that these issues were part of a broader pattern of dissatisfaction and distress, with repeated reports of problems that were not resolved.
Financial and regulatory concerns are also interwoven into the negative account. The reviewer claims that state authorities did little to address the complaints, suggesting a troubling alignment or tolerance of misconduct at the facility level. The involvement of an external conservator or guardian company is singled out as a problematic element, with the reviewer naming Guardian Angels LLC as an organization that allegedly manages residents' money in ways that benefit questionable court and state arrangements. The language used conveys a sense of exploitation and systemic bias, painting a picture of a care landscape where financial interests and resident welfare may not always align. The conclusion is urgent and stark: the reviewer advises avoiding the facility, calls for scrutiny of public records, and even warns against bringing a pet into the home, underscoring a deep distrust in the operation and its broader ecosystem.
Taken together, these two accounts lay bare the complexity that often hides behind the doors of assisted living. One story celebrates depth of connection, consistent attention, and a sense that a small setting can provide a more humane, personalized experience; the other narrative warns of lax staffing, safety oversights, and a management culture that appears to tolerate or perpetuate dysfunction. The divergent experiences touch on several common themes that caregivers and families grapple with when choosing a place for their loved ones: the importance of qualified, stable staff; the impact of effective, compassionate end-of-life care; the integrity of daily routines such as meals and hygiene; and the broader questions of governance, oversight, and safeguarding residents' financial and personal interests.
Ultimately, what emerges is a reminder that elder care is not a uniform landscape. For some families, a smaller, more intimate setting may really feel like a home where staff know residents by name and a sense of community flourishes. For others, the same setup may be beset by serious concerns about training, safety, respect, and ethics - concerns that understandably provoke alarm and a search for alternatives. The two perspectives invite prospective families to conduct thorough, multi-faceted evaluations that consider not only the stated services and amenities but also the lived realities of daily care, the stability of staff, the transparency of governance, and the safeguards in place to protect residents' health, dignity, and financial well-being.
Located in Prior Lake, Minnesota, Community Home Health is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy their favorite TV shows and movies with cable or satellite TV in their fully furnished accommodations. A spacious dining room is available for communal meals, or residents can utilize the kitchenette in their own units for personal meal preparation. Housekeeping services are provided to keep living spaces clean and tidy.
The community boasts a beautiful garden and outdoor space where residents can relax and soak up the sunshine. In addition, Wi-Fi/high-speed internet and a telephone service are available to keep our residents connected with their loved ones.
At Community Home Health, we prioritize the health and safety of our residents. With 24-hour supervision, assistance with activities of daily living, bathing, dressing, transfers, medication management, and coordination with healthcare providers, our dedicated staff ensures that all individual needs are met.
We understand the importance of dietary requirements for our residents' health. Therefore, we offer diabetes diet options as well as special dietary restrictions to accommodate different nutritional needs. Our experienced staff takes care of meal preparation and service to ensure delicious and nutritious meals.
Mental wellness is equally important at Community Home Health. We provide a mental wellness program that focuses on promoting emotional well-being through various activities tailored to each resident's interests and abilities.
Transportation arrangements for medical purposes are readily available for our residents. Whether it is transportation to doctors' appointments or any other essential medical visits, we take care of all logistics so that our residents can focus on their health without any worries.
Residents at Community Home Health never experience dull moments thanks to our resident-run activities and scheduled daily activities. These engaging programs provide opportunities for socializing and pursuing hobbies within the community.
Additionally, there are several amenities located conveniently nearby. Cafes, parks, pharmacies, physicians' offices, restaurants as well as places of worship surround our community, allowing residents to enjoy the local amenities and services with ease.
At Community Home Health, we strive to create a warm and supportive environment where residents can live comfortably while receiving the care they need. We invite you to visit our community and experience the exceptional assisted living services we offer firsthand.
This area of Prior Lake, Minnesota, offers a variety of amenities and services that would be beneficial for senior living. There are several restaurants nearby such as Plate, Edelweiss Bakery, and McDonald's, providing convenient dining options. Additionally, there are places of worship like St Michael Catholic Church and Friendship Church for spiritual support. The proximity to parks like Lakefront Park and Cleary Lake Regional Park allows for outdoor activities and relaxation. For medical needs, there are clinics like Mystic Clinic and Savage Family Eye Clinic in the vicinity. Cafes such as Caribou Coffee and Panera Bread offer spots for socializing and enjoying a cup of coffee. Pharmacies like Walgreens and CVS are easily accessible for medication needs. In case of emergencies or more extensive medical care, Fairview Ridges Hospital is located just 7.9 miles away. Overall, this part of Prior Lake provides a well-rounded community with various resources to support a comfortable and fulfilling senior lifestyle.
Community Home Health is located at 16670 Franklin Trail South East #120A, Prior Lake, MN 55372 in Scott County, Minnesota
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