Heritage Manor

602 Fair Avenue, Park Rapids, MN 56470

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Assisted Living Memory Care

Overall Review of Heritage Manor

Pros

  • pro The facility is staffed by a dedicated team of nursing assistants.
  • pro The staff members are trained on the job, ensuring they have hands-on experience.
  • pro The caregivers work together in groups, fostering a friendly and supportive atmosphere.
  • pro The facility's immediate caregiver provided information about the patient's independence.
  • pro The Director of Nurses was responsive and open to addressing concerns.
  • pro There is hope for improvement in the patient's case after discussions with the Director of Nurses.

Cons

  • pro The nursing assistants in this facility are apparently "trained" on the job and often pal around in groups instead of focusing on their work with patients.
  • pro The witness observed a blood pressure taken with the cuff upside down, indicating incompetence or lack of attention to detail.
  • pro Multiple cups of juice were left next to previous ones at the patient's bedside, suggesting a lack of cleanliness and organization.
  • pro The friend in the facility always had dirty glasses and was without hearing aids or clean clothes, showing negligence in providing proper care.
  • pro Despite being admitted after strokes and having various health conditions, it was laughable for the caregiver to claim that the patient was independent.
  • pro The patient has lost 45 pounds in 2 years, which raises concerns about improper nutrition or monitoring of her diabetic condition.
  • pro The need for an independent ADLs assessment suggests a lack of thorough evaluation and care from the facility.
  • pro It is advised for individuals with concerns about their loved ones in this facility to be watchful and approach the Director with their issues.

Review

Concerns Raised About Staff Competence and Quality of Care at Local Facility

A local facility has come under scrutiny due to concerns raised by multiple reviewers about the competence and quality of care provided to residents. These reviews shed light on alleged incidents of negligence, lack of training, and disregard for patient well-being. With several individuals sharing similar experiences, it is essential to address these issues promptly to ensure the safety and comfort of all residents.

Untrained Nursing Assistants: One recurring complaint is the presence of numerous "nursing assistants" who are seemingly trained on the job. Reviewers have observed these staff members socializing in groups and engaging in idle conversations rather than dedicating their attention to patients. This lack of professionalism raises concerns about whether their training adequately prepares them for the responsibilities they undertake.

Negligent Practices: What is even more distressing is witnessing specific instances where basic medical procedures are being executed incorrectly. One reviewer reported a blood pressure measurement taken with an upside-down cuff, indicating a lack of knowledge or attention among the staff. Furthermore, there were instances where multiple cups of juice were left unattended next to patients' bedsides, signaling potential sanitation issues and safety hazards.

Questionable Independence Claims: Another concern highlighted by these reviews revolves around misinterpretations of residents' independence levels. In one instance, a resident who had been admitted after experiencing several strokes was labeled as "independent" by her caregiver, despite requiring constant assistance with daily activities. Such misunderstandings may lead to inadequate care provision and neglecting essential needs, resulting in compromised health for vulnerable residents.

The Resident's Declining Condition: Particular attention must be paid to a specific resident whose case exemplifies many of these troubling occurrences. This individual has experienced a significant decline in health over the past two years, losing 45 pounds during that time while battling diabetes and macular degeneration. Additionally, family members note concerns regarding her overall appearance, including dirty glasses, missing hearing aids, and sometimes being without clean clothes during visits.

Taking Action: Many reviewers have taken the initiative to address these issues with the facility's Director of Nurses. They rightly demand an independent assessment of the resident's Activities of Daily Living (ADLs), hoping for improvements in her case. It is essential for families and friends to remain vigilant and voice their concerns to ensure appropriate care for their loved ones.

These reviews bring to light numerous concerning incidents within a local facility, suggesting a need for improved training, accountability, and oversight. The alleged lack of professionalism displayed by some nursing assistants warrants urgent attention from the management to ensure residents receive quality care. With individuals already taking action by engaging with the Director of Nurses and advocating for their loved ones' well-being, it is vital for all parties involved to work towards resolving these issues promptly and effectively.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Heritage Manor in Park Rapids, MN, is an exceptional assisted living community that offers comfortable and spacious 2-bedroom apartments for seniors. Our specialized care services focus on Memory Care, ensuring that residents with cognitive impairments receive the support and attention they need.

Our community boasts a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon where residents can indulge in self-care and grooming. Cable or satellite TV is available in each apartment for entertainment purposes. Our dining room provides a welcoming space for enjoying delicious meals together, which are prepared in our full kitchen. Each apartment comes fully furnished, including a kitchenette for convenience. Laundry facilities are available on-site, and our dedicated staff members provide housekeeping services.

Heritage Manor prioritizes resident well-being by providing various outdoor spaces and gardens for relaxation and enjoying nature. For enhanced security, we have a security gate in place. Residents have access to a telephone and Wi-Fi/high-speed internet to stay connected with loved ones.

Our caring team at Heritage Manor offers round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. Our staff helps manage medication schedules and provides assistance with diabetes diets if needed.

At Heritage Manor, we believe in promoting mental wellness among our residents through our tailored mental wellness program. Special dietary restrictions are accommodated to meet individual needs.

Transportation arrangements are made for medical appointments, while regular transportation to doctors' appointments is also available.

We understand the importance of social engagement, so we offer a variety of activities such as fitness programs, games, live musical performances, religious services, resident-run activities, and scheduled daily activities.

Heritage Manor benefits from its convenient location in Park Rapids, MN. There are four cafes nearby for coffee outings or socializing with friends. Nature enthusiasts will appreciate the proximity of four parks, offering opportunities for leisurely walks or picnics. Pharmacies and physicians are easily accessible in the area, ensuring convenient healthcare access. Additionally, there are numerous restaurants nearby to explore diverse culinary experiences. Public transportation is readily available, and there are 15 places of worship nearby for spiritual support. In case of emergencies, three hospitals are within a close distance.

At Heritage Manor, we provide a compassionate and supportive assisted living community where residents can live comfortably while receiving the care they require.

Nearby Places of Interest

Physicians

  • Essentia Health-Park Rapids Clinic (0.3 miles)
  • Rory Farnan, MD (0.3 miles)
  • Easy Hearing Clinic (0.4 miles)
  • Park Rapids-Walker Eye Clinic (0.4 miles)
  • Park Rapids Walker Eye Clinic - Rodney W Helm (0.5 miles)
  • Essentia Health (11.2 miles)
  • Essentia Health-Menahga Clinic (11.2 miles)

Hospitals

  • St Joseph's Area Health Services (0.3 miles)
  • Dakota Clinic (0.3 miles)
  • St Joseph Area Health Services (1.3 miles)

Places of Worship

  • Trinity Episcopal Church (0.4 miles)
  • First Baptist Christian School (0.4 miles)
  • St John's Lutheran Church (0.4 miles)
  • Calvery Church (0.6 miles)
  • Calvary Lutheran Church (0.6 miles)
  • Evergreen Nazarene Church (0.8 miles)
  • General Conference Of Seventh-Day Adventists (1.2 miles)

Restaurants

  • Xtreme Action (0.4 miles)
  • Healthy Hangout (0.4 miles)
  • The Kitchen Cupboard (0.4 miles)
  • Necce's Italiano Ristorante (0.4 miles)
  • West Forty Restaurant (0.4 miles)
  • Four Seas Chinese Restaurant (0.5 miles)
  • The Good Life Cafe (0.5 miles)

Cafes

  • Bella Caffe (0.5 miles)
  • Peet's Coffee and Tea (0.5 miles)
  • Caribou Coffee (0.5 miles)
  • Great Northern Cafe (0.7 miles)
  • Kahvila (11.3 miles)
  • Wild Walleye Eatery (11.3 miles)
  • Cottage House Cafe (11.4 miles)

Pharmacies

  • Coborn's (0.5 miles)
  • Seip Drug (0.5 miles)
  • Walgreens (0.6 miles)
  • Ulmer Pharmacal (0.9 miles)
  • Seip Drug (11.3 miles)

Parks

  • Aiton Heights Fire Tower (0.6 miles)
  • Depot Park (0.6 miles)
  • Red Bridge Park (0.7 miles)
  • Heartland Park (0.9 miles)
  • Two Inlets State Forest Park Rapids (10.9 miles)
  • Smoky Hills State Forest (12.3 miles)
  • Pine Grove Roadside Park (12.3 miles)

Transportation

  • Park Rapids Aviation (1.3 miles)
  • Park Rapids Airport (1.3 miles)
  • Headwaters Irrigation (5.1 miles)

Frequently Asked Questions

What floor plans and room types does Heritage Manor offer?
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Does Heritage Manor provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

Related Resources

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

  • how to talk to someone with dementiaHow to Communicate with a Loved One Living with Dementia: 10 Supportive Strategies

    The article outlines effective communication strategies for interacting with loved ones with dementia, highlighting the need for empathy, patience, and understanding while emphasizing supportive approaches like using simple language, minimizing distractions, and focusing on feelings over facts to maintain dignity and foster connection. It also suggests seeking professional guidance when needed as communication challenges evolve.