10467 93Rd Avenue North, Maple Grove, MN 55369
For more information about senior living options: (866) 208-4318
Overall Review of Regency Home Healthcare Services
Pros
Regency is described as a great place to work with friendly staff.- The staff at Regency demonstrate relentless dedication and profound empathy, raising the standard of patient care.
- The administrative team provides flawless support, and the clinical staff delivers expert, heartfelt service, creating a remarkable synergy.
- Regency is regarded as one of the best home health care agencies and is receptive to feedback from associates.
- Regency values its employees and accommodates health-related needs with dedication and punctuality.
- Regency's management is great and friendly, with helpful nurses.
- Regency shows ongoing improvement in performance and creativity.
Cons
They say this is the worst Homecare agency they have witnessed.- They claim the agency doesnât staff families and approves time off without notifying the family, causing dangerous situations.
- They allege staff are not held to a nursing standard and that MARS are not updated.
- They accuse the case manager of fraud and of saying they did a home assessment when they never showed up.
- They suggest readers would be better off using Accra over this company.
- They claim wages promote poor staffing and are as low as $4, with other companies paying more.
- They state the company sent out a mass email incentivizing employees to leave positive reviews.
Review
Regency Home HealthCare Services in Maple Grove is best suited for families seeking a home-based care partner with a clear focus on compassionate, relationship-driven service. The community tends to work well for clients whose needs can be met through steady nursing support and home health aides, delivered by a team that treats families with warmth and accessibility. It is particularly appropriate for families willing to collaborate with an office that emphasizes responsive communication and a culture where caregivers and management strive to align on care goals, even if schedules require ongoing coordination.
Those evaluating alternatives should note that this agency presents notable red flags for some families. A meaningful portion of the online feedback questions staffing reliability and adherence to nursing standards, with explicit warnings about mismanagement and safety concerns from a minority of reviewers. For families that demand ironclad guarantees of 24/7 consistency, strict accountability, or verified compliance history, other providers may offer a more clearly defined service model. In short, if ultra-tight staffing discipline and zero ambiguity in case management are non-negotiable, keep alternatives in view.
On the upside, the strongest advantages center on people. Staff members are repeatedly described as dedicated, compassionate, and responsive, with nurses who are flexible and family-friendly. Family members report helpful office support, prompt problem-solving, and a sense that the clinical team genuinely cares about patientsâ comfort and dignity. The best-case scenario emerges when families experience cohesive collaboration between clinicians and administrative staff, which can translate into smoother care coordination and less stress during transitions or changes in care plans.
The most serious concerns live alongside those strengths. Scheduling has historically been a problem for some families, including miscommunications about assignment locations and last-minute changes. A few reviews allege serious failings, ranging from incomplete documentation to questions about the integrity of certain case-management processes. While there are accounts of improvement and ongoing staff development, the darker voices cannot be dismissed, and they cast a long shadow over the otherwise positive anecdotes. The resulting reality is a mixed picture that demands careful scrutiny before committing.
Ultimately, the pros and cons must be weighed against the familyâs priorities and risk tolerance. If compassionate, stable caregiving paired with a responsive office matters most, Regency offers a strong foundation to build upon, especially when scheduling is reliable and care plans stay tightly aligned with patient needs. However, the existence of serious negative experiences means this choice should come with diligence: insist on a detailed, written care plan, request direct access to a primary liaison, and seek recent references from families with similar needs. Families should also verify credentialing, request audit-friendly reporting on visits and MARs, and demand transparent escalation paths for any concerns. Only with those guardrails in place can Regency be trusted to deliver the steady, humane care that its strongest reviewers say it is capable of providing.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (19 miles away)
Care Services
24-hour call system- 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers- Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
- Diabetes diet
- Special dietary restrictions
Activities
- Community-sponsored activities
- Resident-run activities
- Scheduled daily activities
Description
Regency Home Healthcare Services in Maple Grove, MN is an exceptional assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our beautifully furnished apartments are fully equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone connection, allowing residents to stay connected with their loved ones and enjoy their favorite shows. The spacious dining room offers a pleasant atmosphere for residents to enjoy delicious meals prepared with their special dietary restrictions in mind. For those who prefer to cook their own meals, each apartment comes with a convenient kitchenette.
Maintaining cleanliness is important to us, which is why we provide regular housekeeping services to ensure that the living spaces are always tidy and comfortable. Our residents can also take advantage of our move-in coordination service for a hassle-free transition.
At Regency Home Healthcare Services, we prioritize the health and safety of our residents by offering 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate necessary medical care for our residents, including transportation arrangements for medical appointments. Our dedicated staff also ensures medication management and diabetes diet compliance.
Mental wellness is equally essential; therefore, we have implemented a mental wellness program aimed at promoting emotional well-being among our residents. Additionally, various resident-run activities are organized daily to keep everyone engaged and entertained.
Located in Maple Grove, MN, our community benefits from its proximity to several amenities. Residents can easily explore nearby parks or visit cafes and restaurants for socialization opportunities. With many pharmacies and physicians located nearby, any healthcare needs can be swiftly attended to.
Regency Home Healthcare Services provides a warm and caring environment where residents receive personalized assistance while enjoying the comforts of home.
Nearby Places of Interest
Restaurants
- Lookout Bar & Grill (1.4 miles)
- Portillo's Hot Dogs (2.3 miles)
- Arby's (2.3 miles)
- Malone's Bar & Grill (2.4 miles)
- Kyoto Sushi (2.4 miles)
- Wahlburgers (2.8 miles)
- McDonald's (2.8 miles)
Physicians
- Northstar Pain Care Clinic (2.1 miles)
- Fairview Maple Grove Medical Center (2.6 miles)
- Suburban Radiologists (3 miles)
- North Memorial Gastroenterology (3.3 miles)
- Partners In Pediatrics (4.1 miles)
- North Suburban Eye Specialists (4.9 miles)
- Mercy Orthopedics Clinic (4.9 miles)
Pharmacies
- Walgreens (2.3 miles)
- Hy-Vee Pharmacy (2.8 miles)
- Walgreens (2.8 miles)
- Walgreens (3.4 miles)
- Walgreens (3.8 miles)
- CVS Pharmacy (3.9 miles)
- CVS Pharmacy (4.1 miles)
Cafes
- Starbucks (2.3 miles)
- Caribou Coffee (5.4 miles)
- Caribou Coffee (5.7 miles)
- Caribou Coffee (6.8 miles)
- Starbucks (7 miles)
Parks
- Pinebrook Park (4.2 miles)
- Pennisula Park (4.9 miles)
- Corcoran Lions Park (5.8 miles)
- Plymouth Dog Park (5.8 miles)
- Riverdale Park (6.7 miles)
- Twin Lake Beach Park (6.8 miles)
- French Regional Park (7.1 miles)
Places of Worship
- Ephiphany Catholic Church (5.9 miles)
- Saint Katharine Drexel Catholic Church (7.6 miles)
- Elim Church Center (7.7 miles)
Hospitals
- Anoka Metro Regional Treatment Center (6.6 miles)
- Plymouth Surgery Center (7.5 miles)
Theaters
- AMC Coon Rapids 16 (7 miles)
Frequently Asked Questions
Regency Home Healthcare Services is located at 10467 93Rd Avenue North, Maple Grove, MN 55369 in Hennepin County, Minnesota
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Related Resources
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive GuideAssisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive GuideThe guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
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How and When Medicaid May Cover Assisted Living CostsMedicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.