Benedictine Senior Living At S

Pros

• The facility has a warm and inviting atmosphere, with detailed woodworking that gives it a homey feel.
• Residents appreciate the variety of living situations available, including one-bedroom and studio options.
• The dining room is well-regarded, and many residents enjoy the quality of the food.
• Staff members are friendly and take the time to get to know residents, creating a welcoming environment.
• The cleanliness of the facilities is often highlighted as a strong positive aspect.
• Active engagement is encouraged through various activities like bingo and crafts, providing residents with social opportunities.
• The facility’s location in Osseo offers convenience, allowing for easy access to community amenities like parks and libraries.
• Residents highlight the caring nature of staff members, contributing to a positive overall experience in the care home environment.

Cons

• The staff do not speak or read English, making communication difficult for residents and their families.
• There has been a significant decline in care quality over the years, with not enough staff available, especially on weekends.
• The facility now smells like urine and lacks the warm, homey atmosphere it once had.
• A specific staff member has been reported to be unprofessional and unhelpful, refusing to assist with basic hygiene needs.
• Staff are often not available when needed, making it hard for residents to receive timely assistance.
• The food provided is described as fair and unhealthy, mostly consisting of canned items.
• Residents feel startled by unannounced visits from staff in the mornings despite requests for privacy.
• Activities and social events appear limited, leading to a perception of boredom among residents.
• The memory care unit has small rooms that resemble a hospital environment rather than a comfortable living space.
• Overall satisfaction has noticeably decreased from initial impressions of the facility being high-quality to a much lower rating over time.

Review

Benedictine Living Community in Osseo has garnered a mixed reputation based on the experiences of residents and their families. While many visitors have praised the facility for its inviting atmosphere and home-like feel, there are significant concerns regarding staffing issues, care quality, and management decisions that have detracted from the overall experience. The community's initial appeal lies in its warm decor, highlighted by wooden details and bright walls that create a welcoming environment reminiscent of "Grandma's home." However, this once-charming character seems to be fading as changes have been made to prioritize aesthetics over functionality and care.

Several reviews emphasize the pleasantness of the physical space when first encountered. Many describe clean rooms that are adequately sized, providing both comfort and mobility for residents. For instance, one reviewer appreciated the layout of the facility, noting that it was designed in such a way that it wasn’t confusing to navigate, which is particularly crucial for elderly residents who may experience cognitive challenges. However, despite these positive structural aspects, there’s a troubling trend concerning staffing levels—especially during weekends—leading to inadequate support for residents' needs.

As time has passed since some individuals first placed their loved ones into this community, feelings of discontent have emerged. A common thread throughout multiple reviews is a noticeable decline in staff availability and responsiveness. Residents often find themselves without sufficient help on weekends; family members express frustration at having to search extensively for staff during these times. This lack of personnel raises alarms about the level of care being provided and undermines confidence among family members when they leave their loved ones in what should be a safe environment.

Moreover, accounts detailing specific incidents involving unprofessional behavior among staff highlight serious concerns regarding resident treatment. Instances where staff were reported to treat residents with disrespect or negligence not only impact individual trust but also cast a shadow over the community as an institution committed to senior welfare. Families have raised alarms about communication barriers due to language differences among staff members—notably affecting how personal needs are addressed—and some felt compelled to monitor their relatives’ care through cameras as an additional precaution against mistreatment.

Another dimension discussed by reviewers includes a perceived shift away from providing quality care toward prioritizing cosmetic renovations within the facility. While updates have been made to furniture and decor—moving away from older pieces that contributed warmth—the overall ambiance seems less homely than before. Critics lament what they see as misplaced priorities: replacing comfortable furnishings while failing to hire adequate staff capable of delivering compassionate care consistently.

Nevertheless, not all sentiments echo dissatisfaction; some reviews affirm positive interactions within smaller units like Steeple Pointe where cleanliness and attentiveness were noted favorably by some visitors examining potential placements for loved ones. The availability of various living arrangements along with recreational activities—including bingo games and religious services—has also been highlighted as beneficial aspects conducive to fostering community involvement among seniors.

Despite there being pockets of positivity within Benedictine Living Community in Osseo, several recurring issues illustrate deep-seated problems related primarily to staffing levels and care quality that cannot be overlooked. Potential residents or their families must weigh these factors carefully when considering this facility as a home for loved ones who deserve comprehensive support during their golden years—a decision complicated by conflicting experiences shared by previous visitors and current residents alike.

Restaurants

• Lookout Bar & Grill (2 miles)
• Wahlburgers (2.1 miles)
• Panchero's Mexican Grill (2.3 miles)
• McDonald's (2.4 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• Portillo's Hot Dogs (2.7 miles)
• Malone's Bar & Grill (2.7 miles)

Pharmacies

• Hy-Vee Pharmacy (2.1 miles)
• Walgreens (2.6 miles)
• Walgreens (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.4 miles)

Physicians

• Northstar Pain Care Clinic (2.4 miles)
• Suburban Radiologists (2.4 miles)
• Fairview Maple Grove Medical Center (3.2 miles)
• North Memorial Gastroenterology (3.9 miles)
• Partners In Pediatrics (4.4 miles)
• North Suburban Eye Specialists (4.5 miles)
• Mercy Orthopedics Clinic (4.6 miles)

Cafes

• Starbucks (2.8 miles)
• Caribou Coffee (5.2 miles)
• Caribou Coffee (5.3 miles)
• Starbucks (6.4 miles)
• Caribou Coffee (6.5 miles)

Parks

• Pinebrook Park (3.6 miles)
• Pennisula Park (4.8 miles)
• Plymouth Dog Park (6.3 miles)
• Corcoran Lions Park (6.4 miles)
• Riverdale Park (6.4 miles)
• Twin Lake Beach Park (6.5 miles)
• Crooked Lake Park & Beach (6.8 miles)

Places of Worship

• Ephiphany Catholic Church (5.4 miles)
• Elim Church Center (7.4 miles)
• Fridley United Methodist Church (7.7 miles)

Theaters

• AMC Coon Rapids 16 (6.4 miles)

Hospitals

• Anoka Metro Regional Treatment Center (6.5 miles)
• Unity Hospital (7.3 miles)
• Plymouth Surgery Center (7.8 miles)