524 Central Avenue, Osseo, MN 55369
For more information about senior living options: (844) 490-3973
Comfort Keepers in the Twin Cities has earned wide-ranging feedback that reflects both the depth of care families experience and the challenges that can arise with any in-home caregiving service. Taken together, the reviews paint a picture of a company that many clients and their families rely on for compassionate, thoughtful support during difficult times, while also reminding readers that quality and fit can vary from situation to situation.
Many reviewers speak with genuine admiration for the agency's people and the culture they bring into homes. Clients describe the staff as patient, friendly, and highly communicative, with a strong emphasis on getting the right caregivers aligned with each family's needs. The sentiment that staff are "genuinely like their job and care for the people they serve" recurs in multiple accounts, and caregivers are often praised for going above and beyond. Names that recur as touchpoints for families - Lori, Mirriam, Brenda, and Madison - are highlighted for their leadership, kindness, and hands-on involvement. One reviewer notes Lori as "OUTSTANDING," describing a caregiver who combines warmth with consistent, attentive care. Another mentions Mirriam's steady presence through a challenging period that spanned the pandemic, hospice care, and the moment of a loved one's passing, underscoring the trust families place in Comfort Keepers during their most vulnerable days. The leadership team, including Brenda (a registered nurse) and Madison, is described as active and engaged, with families appreciating the company's dedication to high standards and ongoing communication.
Care is not simply about meeting basic needs; it's framed as an extension of the family, a sentiment that comes through in descriptions of how aides support emotional well-being as well as daily tasks. Families relate examples of caregivers engaging in meaningful activities with loved ones - learning a preferred game like cribbage, reading a biography aloud, or simply conversing in a way that maintains dignity and connection. There are accounts of core caregiver teams forming over time, providing steady companionship for months or even through entire illness journeys, including dementia and Alzheimer's care. The consistency of a trusted caregiver and the ability to adjust schedules to fit evolving needs are repeatedly cited as strengths, illustrating a real partnership between the family and the agency.
The practical impact of Comfort Keepers' services is also highlighted in stories about enabling people to remain in their own homes during serious illness or aging. Reviewers speak to the comfort and peace of mind that comes from knowing a loved one is being watched for safety, while family members can stay in their own environments. In several accounts, the agency's support helps families manage complex care situations - such as hospice at home or respite care for a primary caregiver - without sacrificing the familiar routines and surroundings that are so important to elderly or ill clients. The sense of gratitude is palpable in phrases about caregivers being "an extension of our family" and in testimonials about how the team enables families to maintain dignity and comfort during trying times.
Flexibility and responsiveness emerge as another key theme. Several reviews point to the agency's ability to respond to emergencies and scheduling shifts, with care coordinators adjusting plans to ensure the right matches. One account describes a care coordinator taking extra time to adjust caregiver schedules after an interview, resulting in a caregiver who could chat, engage, and tailor activities to a loved one's interests. The ability to cover for a sick caregiver with substitutes, and the overall commitment to 24-hour availability, are cited as critical support during crises. For many families, this level of reliability helps them feel secure enough to plan ahead and navigate the uncertainties of aging, illness, and caregiving.
However, not all experiences were positive, and a few reviews highlight important caveats. A reviewer who left the area still faced a full-price charge, with only a few hours of companionship and related costs such as meals and travel adding up to a frustrating experience. Another review labels the care as poorly managed with unskilled caregivers and explicitly states that they would not recommend the service. These contrasting experiences serve as a reminder that outcomes with in-home care can vary - often influenced by the particular team assigned, the match between caregiver and client, and the specifics of a given situation. They also underscore the importance of clear expectations, thorough onboarding, and ongoing communication when choosing in-home care.
Overall, the collection of reviews presents Comfort Keepers as a company that many families rely on for compassionate, personalized care that can translate into meaningful improvements in quality of life for both clients and their loved ones. The best testimonials emphasize the compassion, attentiveness, and genuine partnership families experience, from the earliest inquiries through ongoing care. The strongest themes center on trusted caregivers who become part of the family, a responsive and involved leadership team, and a focus on home-based care that prioritizes dignity, comfort, and connection. At the same time, the negative experiences remind prospective clients to ask pointed questions about scheduling, pricing, and caregiver continuity, and to seek out clear expectations and regular communication to ensure the arrangement meets their evolving needs.
Comfort Keepers VI in Osseo, MN is a wonderful assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a dining room, kitchenette, outdoor space, and housekeeping services.
Residents can enjoy peace of mind knowing that there is 24-hour supervision available, as well as assistance with activities of daily living, bathing, dressing, and transfers. The dedicated staff also coordinates with health care providers to ensure that each resident's medical needs are met. Medication management is provided to help residents stay on top of their medications.
To promote mental wellness, Comfort Keepers VI has a specialized program in place. This program focuses on providing support and engagement to enhance the mental well-being of residents.
The dining experience at Comfort Keepers VI is exceptional. Special dietary restrictions are taken into consideration when preparing meals for residents. Meals are prepared and served by the staff, ensuring that residents receive nutritious and delicious food.
The community also offers transportation arrangements for medical needs as well as transportation to doctors' appointments. This ensures that residents can easily access healthcare services without any hassle.
In terms of activities, Comfort Keepers VI has scheduled daily activities to keep residents engaged and entertained. There are also nearby cafes, parks, pharmacies, physicians' offices, and restaurants for residents to explore and enjoy.
Comfort Keepers VI in Osseo, MN provides a comfortable and supportive environment where seniors can enjoy their independence while receiving the care they need.
Comfort Keepers VI is located at 524 Central Avenue, Osseo, MN 55369 in Hennepin County, Minnesota
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