407 Carlund Parkway, New York Mills, MN 56567
For more information about senior living options: (844) 490-3973
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Tender Hearts Home Care has proven to be a dependable and comforting choice for personal care, especially after trying out a few different PCAs. The positive takeaway centers on finding a really good match that continues to meet (and exceed) expectations. The team isn't just a stepping stone; they've become a reliable part of daily life, with a compatibility and consistency that makes the care feel personalized and trustworthy.
One of the standout strengths is the staff's communication. When delays happen or an early visit is needed, the PCA or the company makes a point to reach out promptly. This level of contact helps prevent surprises and makes planning much easier, which is particularly valuable when coordinating caregiving around other commitments or appointments. The communication isn't merely routine; it's proactive and considerate, keeping everyone in the loop.
The relationship with the caregiver extends beyond the practical tasks. The reviewer mentions that their cats get along with the PCA, which is described as a real big plus. The ability to maintain a calm, pet-friendly environment speaks to the caregiver's approach and the overall atmosphere Tender Hearts Home Care fosters. This harmony at home reduces stress for both the person receiving care and the pets, contributing to a more comfortable and secure routine.
In terms of daily support, the PCA is described as helpful - someone who doesn't hesitate to take on additional tasks, such as picking up items when needed. This willingness to assist with practical errands reinforces the caregiver's role as a trustworthy extension of the household, making life a bit easier and more seamless on busy days.
Overall, the experience has been largely positive, with far more benefits than drawbacks during the time the caregiver has been involved. The few issues that do arise tend to revolve around coverage when a regular PCA has to take time off due to health reasons. In those cases, there can be a misunderstanding about upcoming needs for a few days. However, the owner steps in to arrange coverage once the situation is understood, which helps maintain continuity of care and demonstrates a responsive, problem-solving approach.
The description of Tender Hearts Home Care themselves reinforces the positive sentiment: a professional business with caring staff who are easy to work with. This combination - professionalism with genuine care - appears to be a core strength, contributing to a smooth, collaborative caregiving experience. The overall impression is that Tender Hearts Home Care is a reliable partner for those seeking consistent, compassionate care for a loved one.
If you're looking for caregiver support and want reassurance that your routine will be respected and adjusted as needed, this service comes highly recommended. The reviewer's experience emphasizes dependable communication, pet-friendly interactions, practical help with errands, and a willingness to ensure continuous coverage when health-related absences occur - all backed by a professional, approachable team.
Tender Hearts Home Care is an assisted living community located in New York Mills, MN. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each resident is provided with cable or satellite TV for their entertainment needs. We have a spacious dining room where residents can enjoy their meals together. All of our units are fully furnished to provide a cozy and home-like environment. Our community also features a beautiful garden and outdoor space where residents can relax and enjoy nature.
We understand the importance of maintaining cleanliness in our community, which is why we provide housekeeping services to all our residents. Each unit also comes with its own kitchenette for those who prefer to cook their own meals. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with loved ones.
At Tender Hearts Home Care, the well-being of our residents is our top priority. Our dedicated staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. We work closely with health care providers to coordinate care and ensure that all medical needs are addressed. For those with diabetes or special dietary restrictions, we offer diabetes diet plans and cater to special dietary needs.
Our community offers various programs and activities to promote mental wellness among our residents. We encourage resident-run activities and have scheduled daily activities to keep everyone engaged and entertained.
For transportation needs, we arrange transportation for medical appointments as well as provide transportation options for doctors' visits.
In terms of nearby amenities, there are cafes, pharmacies, physicians' offices, restaurants, and places of worship in close proximity to our community.
At Tender Hearts Home Care, we strive to create a warm and caring environment for our residents while providing them with the support they need to live fulfilling lives.
Tender Hearts Home Care is located at 407 Carlund Parkway, New York Mills, MN 56567 in Otter Tail County, Minnesota
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