Lake Country Home Care

95 Miller Street East, New York Mills, MN 56567

For more information about senior living options: (844) 490-3973

4.4 from 7 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of Lake Country Home Care

    Pros

    • pro The staff at Lake Country Home Care are very kind and caring.
    • pro The providers sent by Lake Country are amazing, and the agency does a wonderful job of matching workers to clients.
    • pro Clients' families appreciated caregivers who supported gardening, quilting, and town trips, enriching the clients' last years.
    • pro Lake Country Home Care provided compassionate, supportive help and information when hospice was needed.
    • pro Families were thankful for the caring people at Lake Country Home Care and would recommend them to others.
    • pro The personnel are exceptionally professional, knowledgeable in elder care, and tender, caring individuals.

    Cons

    • pro They did not usually come on time.
    • pro Only one PCA showed up regularly, and the client was told she could not keep that PCA.
    • pro One of the PCAs let the client's emotional support cat get into something that poisoned her.
    • pro They did not apologize or express sympathy for the cat's death.
    • pro The client felt that the agency did not care.
    • pro The agency blamed the client for the incident, saying she should have stayed with the PCA all the time.
    • pro They told her she had to go to the door wherever the PCA was, effectively forcing her to be with the PCA at all times.
    • pro They would not recommend them.

    Review

    Lake Country Home Care has earned a wide spectrum of impressions from its clients, with stories that range from deeply grateful to strongly critical. On one hand, several families describe a staff team that is kind, attentive, and genuinely devoted to supporting clients through challenging times. They highlight how providers were able to connect with their loved ones, assist with daily activities, and help extend meaningful moments in the final years. In particular, families recount caring interactions, thoughtful matchups between workers and clients, and a sense that the agency takes seriously the value of companionship and practical help.

    One family's experience, however, stands out for its intensity and disappointment. They describe ongoing issues with punctuality, noting that "they didn't usually come on time" and that only one PCA consistently showed up. The client requested to keep that particular PCA, but was told that hadn't been possible. A distressing incident is recounted involving an emotional support cat, which became poisoned after exposure to something the PCA allowed or mishandled. The lack of visible remorse or clear acknowledgement from the agency about what happened left this family feeling uncared for in a moment of loss. They recount being told they would have to be present for the PCA and follow them around, even in daily routines, and being criticized for not being by the PCA at all times. The experience culminated in the sense that the client felt they were blamed for events outside their control, and the impression persisted that the family's concerns were not given the respect or empathy they deserved. This account closes with a firm stance against recommending the agency.

    In stark contrast, other families share deeply positive testimonials that emphasize warmth, reliability, and meaningful engagement. One family stresses that the providers their mother received were "amazing," and they praise Lake Country for its careful matching of workers to clients. The mother enjoyed the companionship and practical help provided by the caregivers, who were willing to assist with activities such as gardening, quilting, and even accompanying her on small town trips. The family notes that the care given in the final year enriched their loved one's life, and they specifically point to the hospice transition as a period when the agency's support continued to be available, informative, and oriented toward the family's needs.

    Another positive narrative speaks to the broader value of the agency as a partner during a difficult time. Chosen on the recommendation of others, Lake Country is remembered for its compassionate and supportive stance, including close collaboration with hospice when the time came. The family expresses gratitude for the agency's presence and guidance, and they would recommend Lake Country to others facing similar circumstances. This story reinforces the sense that the agency can be a steady, helpful ally when a family is navigating the emotional and logistical challenges of elder care and end-of-life planning.

    A separate report from Wadena, Minnesota, paints a portrait of consistently commendable personnel. The client describes staying closely involved with the care process, especially when new staff are added to the account, and consistently finds that the aides delivering personal care and homemaking tasks are professional and knowledgeable about elder care. The caregivers are depicted as having a good grasp of standard medications and as being tender and caring in their interactions. The reviewer emphasizes regular, ongoing involvement and clear communication as part of their positive experience, suggesting that the staffing quality and the care approach can be very high when relationships are well managed and monitored.

    Taken together, these accounts present a nuanced picture of Lake Country Home Care. The agency appears capable of delivering high-quality, compassionate care that can meaningfully improve a client's daily life and ease a family's burden - especially when there is careful matching, steady communication, and a cooperative relationship with hospice services. At the same time, the criticisms underscore important gaps that can affect satisfaction and trust, including timeliness, accountability, and the handling of difficult situations with empathy. The contrast between the negative and positive stories highlights how essential clear expectations, consistent communication, and respectful responses are to forming a truly reliable home-care partnership.

    Ultimately, the experiences reflect a company that can be a lifeline for families in need, capable of delivering warm, practical support and enabling clients to maintain dignity and independence. They also reveal how quickly trust can be strained if care is inconsistent or if a crisis is not met with appropriate empathy and accountability. For families considering Lake Country Home Care, these narratives suggest that outcomes may depend heavily on the specific caregivers assigned, the channels of communication established with the agency, and the ongoing involvement of family members in planning and oversight. When these elements align, clients report meaningful, patient-centered care; when they don't, frustrations can run high and the impact on a family's sense of security can be profound.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Lake Country Home Care in New York Mills, MN is an assisted living community that provides a comfortable and supportive environment for seniors. The community offers a variety of amenities to ensure the residents' comfort and convenience. Each resident can enjoy cable or satellite TV in their fully furnished living spaces. There is also a dining room where nutritious meals are served, and kitchenettes available for those who prefer to cook their own meals.

    Housekeeping services are provided to maintain cleanliness and tidiness in the living spaces, and move-in coordination is offered to assist with the transition process. Outdoor spaces are available for residents to relax and enjoy the fresh air, and there is also Wi-Fi/high-speed internet access throughout the community so residents can stay connected with loved ones.

    In terms of care services, there is 24-hour supervision provided to ensure the safety and wellbeing of all residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive any necessary medical care.

    For those with specific dietary needs or restrictions, special dietary restrictions can be accommodated. Medication management services are also provided to help residents stay on top of their medication schedules. Additionally, there is a mental wellness program in place to support residents' emotional wellbeing.

    Transportation arrangements can be made for medical appointments and there are nearby cafes, pharmacies, physicians, restaurants, and places of worship for easy access to essential services.

    Lake Country Home Care offers resident-run activities as well as scheduled daily activities for socialization and engagement. Overall, this assisted living community strives to provide a welcoming environment where seniors can receive personalized care while enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    Pharmacies

    • Seip Drug (0 miles)
    • Thrifty White Pharmacy (10.4 miles)
    • Seip Drug (10.4 miles)
    • Thrifty White Pharmacy (10.7 miles)
    • East Ottertail Pharmacy (11.2 miles)
    • Seip Drug (11.5 miles)
    • Perham Health Pharmacy (11.6 miles)

    Cafes

    • Eagles Cafe (0.3 miles)
    • Nest (10.4 miles)
    • Mrs B's Cafe (10.4 miles)
    • Peet's Coffee and Tea (12.6 miles)

    Physicians

    • Johnson Family Spine Clinic (0.3 miles)
    • Kanukuntla, Tulasi Dr - Perham Health Sanford (11.6 miles)

    Places of Worship

    • Trinity Lutheran Church (0.4 miles)
    • St John's Catholic Church (0.6 miles)
    • Old Apostolic Church (3.6 miles)
    • Old Apostolic Church (3.8 miles)
    • St Lawrence Catholic Church (7.3 miles)
    • Blowers Chapel (7.6 miles)
    • Trinity Lutheran Church (9.3 miles)

    Restaurants

    • Mills Lanes & Lucky Strike Grill (0.5 miles)
    • Big Pine Lodge (8.2 miles)
    • Bootleggers (9.4 miles)
    • Playtime Sports Bar & Ballroom (9.6 miles)
    • Jinhu Chinese Restaurant (10.5 miles)
    • McDonald's (10.5 miles)
    • Subway (10.6 miles)

    Transportation

    • Wadena Airport (9.3 miles)
    • Monson Taxidermy (9.8 miles)
    • Dewey's Taxidermy (10.9 miles)
    • U-Haul Neighborhood Dealer (11.5 miles)
    • U-Haul Neighborhood Dealer (12.4 miles)
    • Friendly Rider Transit (12.7 miles)
    • U-Haul (13 miles)

    Hospitals

    • Perham Hospital District (10.9 miles)
    • Perham Memorial Hospital & Home (11.2 miles)
    • Tri-County Hospital Foundation (11.5 miles)
    • Perham Health (11.6 miles)
    • Tri County Hospital Patients (12.6 miles)

    Parks

    • Otter Tail Park (11.1 miles)
    • Blacks Grove Park (11.9 miles)
    • Tapley Park (12.4 miles)
    • Bark Park (13.1 miles)
    • Sunnybrook (13.4 miles)

    Theaters

    • Cozy Theatre Manager Line (12.5 miles)

    Frequently Asked Questions

    Where is Lake Country Home Care?

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