10324 Portland Avenue South, Bloomington, MN 55423
For more information about senior living options: (844) 490-3973
The employees provide perfect service and excellent client care. The owners and staff are awesome and amazing. They are regarded as part of the family by those they serve.
The workplace is unprofessional. The group home company is a joke. The reviewer would not recommend their services to anyone. Other providers are far more experienced and offer better services.Universal Health Services I in Bloomington, MN is best suited for families seeking a compact, home-like assisted living option where daily life revolves around personal attention and warm relationships with caregivers. This setting appeals to residents who respond to staff who know them by name, remember preferences, and respond quickly to evolving needs. The strongest asset is a culture in which owners and frontline staff are deeply involved in residents' lives, creating a sense of family rather than a distant institution. It can deliver meaningful, day-to-day stability for someone who values individualized care and a smaller community atmosphere, rather than a large campus with extensive programming.
That said, this community may not be the best fit for families prioritizing formalized clinical programming, standardized staffing, and broad-scale regulatory oversight. The most vocal critique describes the workplace as unprofessional and questions the operation's professionalism, signaling potential inconsistencies in service delivery. For residents who require structured routines across all shifts, rigorous QA processes, or advanced medical management, larger, more established facilities or non-profit providers with transparent governance may offer greater predictability. In those scenarios, alternatives that emphasize reliability, formal procedures, and documented care plans will likely be more reassuring.
On the positive side, the glowing remarks about "perfect employees" and the gratitude toward owners indicate a level of personal accountability that can translate into attentive daily care. When staff are described as caring, engaged, and integrated with family members, decisions can be made quickly, issues resolved with empathy, and residents experience smoother daily rhythms - mealtimes, activities, and bedtime. This personal touch can offset some drawbacks of a smaller operation, especially for residents who value companionship and responsive human contact. Yet the same strengths can be undermined if professionalism falters on any shift, underscoring the need for a clear, reliable framework that holds everyone to consistent standards.
That said, the negative review cannot be dismissed. An unprofessional tone or perceived lack of credible organizational structure raises red flags about consistency, staff training, and accountability. In a setting described as a "joke of a group home company," families should probe whether there is sufficient supervision, standardized handoff protocols, and ongoing staff development. The limited number of reviews and a mid-range rating further complicates risk assessment, suggesting that experiences can vary widely. For a resident with complex medical needs, unpredictable turnover, or misaligned expectations around respectful, professional care, these concerns become decisive.
To decide, engage in a structured due diligence process. Schedule an in-person tour and observe the cadence of staff interactions across shifts; request to meet direct care workers, supervisors, and the owner or administrator; review licensing, complaint history, and any state inspections. Ask for sample care plans, daily schedules, medications-handling procedures, and emergency response protocols. Inquire about staffing ratios, on-call medical support, and the availability of therapists or social services. Seek references from current families and residents about consistency, responsiveness, and the tone of daily life. Finally, assess alignment with resident preferences: does the environment feel safe, homelike, and respectful, with a clear path for escalating concerns?
In sum, Universal Health Services I offers a compelling fit for families who prize a warm, intimate setting and a caregiving team that treats residents like family. The strong interpersonal culture is a genuine strength that can make day-to-day life richer and less stressful. However, prospective residents must weigh the real risk of inconsistent professionalism and the potential gaps implied by a critical review. If professional consistency, standardized programming, and predictable operations are paramount, alternatives warrant consideration. The decision should hinge on a candid tour, transparent questions, and a clear read on whether the personal touch will endure across all shifts and over time.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Universal Health Services I is an exceptional assisted living community located in the vibrant city of Bloomington, MN. Our community offers a wide range of amenities and services to ensure that our residents live comfortably and happily.
Our spacious dining room is the perfect place for residents to enjoy delicious meals prepared by our dedicated staff. The entire community is fully furnished, providing a home-like atmosphere for our residents. For those who love spending time outdoors, we have a beautiful garden and outdoor space where they can relax or engage in activities.
We understand the importance of cleanliness and hygiene, which is why we provide housekeeping services to keep our residents' living spaces tidy and comfortable. We also offer move-in coordination assistance to make the transition smooth and stress-free for new residents.
In this digital age, staying connected is crucial. That's why we offer telephone services and Wi-Fi/high-speed internet access throughout our community, ensuring that our residents can stay in touch with their loved ones and enjoy online activities.
At Universal Health Services I, we prioritize the well-being of our residents. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that all medical needs are met. Our team also assists with medication management to help our residents stay on track with their prescriptions.
We understand that each resident has unique dietary needs and preferences. That's why we offer specialized meal preparation services, including diabetes diet options, as well as accommodating special dietary restrictions.
Transportation can sometimes be a challenge for seniors. To alleviate this concern, we arrange transportation for medical appointments. Additionally, there are numerous cafes, parks, pharmacies, restaurants, theaters, physicians' offices nearby – providing convenience and entertainment options for our residents.
To encourage socialization and engagement within our community, we have scheduled daily activities planned for our residents to participate in.
At Universal Health Services I in Bloomington, MN, we strive to create a warm and comfortable environment where our residents can thrive. With our exceptional amenities, care services, and convenient location, we are committed to providing an outstanding assisted living experience for all of our residents.
Universal Health Services I is located at 10324 Portland Avenue South, Bloomington, MN 55423 in Hennepin County, Minnesota
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
