6421 Nordic Circle, Edina, MN 55439
For more information about senior living options: (866) 208-4318
Overall Review of United Chapters Living II
Pros
Yorkshire of Edina is a beautiful, well-kept senior living community.- The staff are patient, kind, caring, and attentive.
- The building is beautifully decorated and nicely maintained.
- The location is convenient, with walking distance to Target, other shops, and the Edina library.
- The services and quality at Yorkshire are impressive, and the tour guides are helpful and knowledgeable.
- The community is resident-focused with engaging activities and great food.
- The activities coordinator plans engaging activities and programs like church services and music therapy.
Cons
Yorkshire of Edina is not a place you want to live or have a loved one live there.- Mis-management of medications occurs frequently, with wrong doses given or medications not given at all.
- The untrained aides lack understanding of how to care for someone with dementia and show little compassion or kindness.
- Aides call in sick frequently or are replaced by temporary staff, leading to inadequate staffing and neglected care.
- Individuals in Memory Care are not checked on for hours at a time, risking uncared-for situations.
- Regular daily activities do not consistently happen, with residents parked in front of a TV or left unattended for hours.
- Weekly housekeeping is done at Yorkshire’s convenience and supplies run out.
Review
United Chapters Living II in Edina is best suited for active seniors who want an upscale, activity-rich environment with strong social engagement, plus a memory-care option that can deliver attentive, personal attention when leadership is stable. The community’s campus feel, well-maintained interiors, and convenient location near Target, libraries, shops, and medical facilities make it a practical hub for residents who value walkability and ready access to services. Families that prize robust programming, church services, music therapy, outings, and a full calendar of daily activities, will feel the strongest pull here, especially when paired with in-house amenities like an on-site beauty salon and a connected network for healthcare visits.
Those who should consider alternatives are families prioritizing airtight staffing reliability and consistent, error-free medical administration. The reviews reveal a stark range in experiences, tied largely to leadership stability and staffing levels. Prospective residents with low tolerance for management turnover, medication-management concerns, or intermittent daily activities may prefer other communities with demonstrably steadier executive leadership and more predictable care routines. In other words, if consistent oversight, transparent communication, and unwavering staffing are non-negotiable, it pays to widen the search.
The strongest positives center on the quality of care when staff are present and engaged, and on the richness of programming that keeps residents connected and involved. Many families praise the compassionate nurses and aides, the dedication of memory-care teams, and a staff culture that exhibits genuine care, warmth, and attentiveness. The facility’s aesthetics and maintenance also stand out, contributing to a sense of pride and comfort. Residents frequently participate in a broad array of activities, from community worship and music therapy to day trips and campus-wide celebrations, with the activities staff singled out as especially capable. In this sense, the pros create meaningful quality-of-life gains that can offset the appeal of a more austere setting elsewhere.
However, the main cons are real and nontrivial. Reports of executive and nursing leadership turnover, late or inconsistent medication administration, and under-staffing in memory-care units raise red flags for anyone evaluating ongoing reliability. Several accounts describe situations where care plans were not followed, shifts were understaffed, and routine tasks, housekeeping, supplies, and even basic resident monitoring, were inconsistently delivered. The most alarming anecdotes center on medication errors or delayed response to call bells, and some families advise prospective residents to install cameras or take extra measures to verify daily care. This level of variability means that outcomes can swing dramatically from one resident to another, depending on the luck of staffing and management at any given time.
Ultimately, the key to weighing United Chapters Living II rests on leadership continuity and staffing stability. When those elements align, the community delivers on its promise: a lively, well-cared-for environment with attractive surroundings, accessible services, and a vibrant social life that keeps residents connected. When they do not align, the same community can fall short in fundamental areas of daily care and safety, undermining even the strongest activities program. Families should approach the decision with a clear view of acceptable risk, and insist on concrete evidence of current staffing levels, medication-management protocols, and direct assurances from the administration about how care plans are monitored and executed.
Practical steps for families considering this community are essential. Arrange an in-depth tour with a focus on memory-care operations; request face-to-face time with the director of nursing and the activities director; and ask for recent staffing rosters by shift to gauge coverage. Review the most recent state inspections and any corrective-action plans, and request copies of current care plans, medication administration procedures, and incident-report histories. Speak candidly with current residents and families about daily routines, responsiveness to call bells, and the consistency of activities. Finally, compare DOH records, staffing models, and hospice partnerships to ensure the chosen path aligns with risk tolerance and long-term care expectations.
In the end, United Chapters Living II offers a compelling blend of upscale ambience, a strong social environment, and a well-regarded memory-care footprint for those who can tolerate a degree of variability in leadership and staffing. For families willing to conduct thorough due diligence and to prioritize current, verifiable stability over past reputations, the community can be an excellent fit. For those whose main priority is unwavering, consistently flawless care across all shifts, exploring additional options with a proven, steady staffing and management track record may be the prudent call.
4 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (8 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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