7936 5Th Street Ne, Spring Lake Park, MN 55432
For more information about senior living options: (844) 490-3973
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Suite Living Spring Lake Park draws a mixed picture, with vivid memories of compassionate care and equally strong reminders of serious gaps. Several reviewers describe the facility as the best they've seen for their loved ones, especially in memory care. They praise the staff's genuine concern for residents, the high staff-to-resident ratio on the memory care side, and the sense that residents always had help when they needed it. The environment is described as clean and well-kept, with meals looking appealing and overall maintenance of the building and grounds noted as solid. In the toughest moments, the staff's compassion and presence provided real comfort to families, making a difficult time a little more bearable.
In one set of notes from early April 2024, families recount two care meetings with a staff member named Sarah to discuss concerns about daily basic care. Although no changes were made to the care plan, there was a clear sense of ongoing confusion about what was expected from aides. What stood out in this account was Sarah's role during a difficult passing: she was in the room intermittently while the dad was dying and helped us understand what the aides were doing (or not doing) with medications. She reportedly acted by removing one aide and reprimanding another for a grave medication mistake, and the hospice team accompanying the family was described as genuinely caring.
Another April entry paints a more troubling picture. The patient spent about five weeks in assisted living while on hospice, and promises about daily hygiene tasks - washing the face, shaving, brushing teeth, cleaning partials - were not consistently kept. Help with toileting was not timely, leading to soiled Depends and inadequate cleaning. The care plan's enforcement appeared inconsistent, with limited supervision or training by the head nurse. Family members who were present several days a week did not see the head nurse check in on their loved one during visits. On the medication front, a clash between hospice and facility practices is noted: the hospice manager allegedly claimed aides were not authorized to give narcotics, yet there were drugs being administered and charted incorrectly. This included mis-charting and running through the supply of hospice medications (morphine, lorazepam, hyoscyamine), with refill delays of about 20 hours and no backup doctor when the hospice physician was unavailable. In the final stretch, there were genuine concerns about pain management and comfort, including a deflated air mattress left for hours. The reviewer ultimately stated that daily care beyond meals and activities should not be expected from this facility, highlighting a troubling disparity between what was promised and what was delivered.
Despite the serious concerns, there are notes that acknowledge positive, even standout, aspects of the experience. One reviewer explicitly praises Amanda, the housing director, for going above and beyond to ensure care needs were met, concluding with a strong recommendation. Others celebrate the facility's upkeep and the quality of its staff in more general terms, calling it a beautiful building with a convenient location. The activities program is singled out for praise, with the activities director organizing enjoyable events, including boat rides, that residents could look forward to.
There's also a stark counterpoint: a separate, strongly negative review that cautions potential families away. It argues that the staff training is a joke and that under-staffing is a constant problem. According to this account, residents can be found lying on the floor after falls, and medication errors are not uncommon. The reviewer says residents should not be checked on every two hours as they should be, and they urge others to avoid the facility if possible. This perspective emphasizes that the same organization appears to have multiple locations, and the problems described are not isolated to one building but seem to be systemic across locations.
Taken together, the collection of experiences tells a nuanced story. On one hand, Suite Living Spring Lake Park is praised for its compassionate staff, especially within memory care and hospice contexts, and for a well-maintained, appealing environment with engaging activities. Families felt heard and supported in moments of vulnerability, and there are clear examples of staff taking decisive actions to correct dangerous lapses. On the other hand, there are serious, ongoing concerns about daily care delivery, supervision, and medication management, including misunderstandings about authorization, mis-charting, delays in obtaining medications, and gaps in nurse oversight. The conflicting reports underscore the complexity of elder care in this setting: the same facility can deliver moments of exceptional care and, in other circumstances, fall short in ways that threaten resident safety and family trust.
Ultimate Care Assisted Living III in Spring Lake Park, MN is a warm and inviting community that offers exceptional care and a comfortable living environment for seniors. Residents can enjoy a range of amenities to enhance their daily lives, including a spacious dining room where delicious meals are served, fully furnished accommodations for convenience, and a beautiful garden to relax and appreciate nature.
Our dedicated staff provides comprehensive housekeeping services to ensure a clean and tidy living space. We also offer move-in coordination assistance to make the transition as smooth as possible for new residents. Outdoor spaces are available for residents to enjoy fresh air and engage in outdoor activities.
For connectivity, we provide telephone services and Wi-Fi/high-speed internet access throughout our community. This enables residents to stay connected with loved ones and access online resources effortlessly.
At Ultimate Care Assisted Living III, our well-trained caregivers are committed to assisting with daily activities such as bathing, dressing, and transfers to promote independence while ensuring safety. We also coordinate with health care providers to ensure residents receive comprehensive care. For those with diabetes or special dietary restrictions, we offer specialized diets catered towards their specific needs.
Residents can indulge in delectable meals prepared by our skilled culinary team. Special dietary restrictions are accommodated so that everyone's nutritional needs are met.
To keep residents engaged and entertained, we organize scheduled daily activities suitable for all interests and abilities. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provide ample opportunities for outings and social engagement.
At Ultimate Care Assisted Living III in Spring Lake Park, MN, we strive to create a vibrant community where seniors can maintain an active lifestyle while receiving personalized care in a comfortable setting.
Ultimate Care Assisted Living III is located at 7936 5Th Street Ne, Spring Lake Park, MN 55432 in Ramsey County, Minnesota
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