Interlude Restorative Suites Unity

520 Osborne Road Northeast, Fridley, MN 55432

For more information about senior living options: (844) 490-3973

3 from 24 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars
0
1 stars
11

Skilled Nursing Facility

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    Overall Review of Interlude Restorative Suites Unity

    Pros

    • pro Cade, Becky, James, and Kendra are amazing.
    • pro Mercy Hospital Unity Campus, 2 East (the mental health and addiction unit) is highly recommended for intensive therapy.
    • pro The place is amazing, and the program was life-changing; the staff was warm and welcoming.
    • pro The nurses were especially helpful and sympathetic.
    • pro Keith and Dt Massa are patient, kind, and good listeners.
    • pro The staff is great and friendly; the doctors are awesome.
    • pro Dr. Rose is one of the best psychiatrists; she is sweet, kind, and understanding.
    • pro The pharmacy offers hypodermic syringes at a reasonable price with friendly staff.
    • pro The staff is friendly, polite, and kind; they do very good work with adolescents.
    • pro The food and the beds are appreciated.

    Cons

    • pro They felt staff didn't care about patients' needs or safety, including withdrawal risks.
    • pro They described the emergency department as horrible, with a four-hour wait despite few people ahead.
    • pro They criticized the inpatient unit as Spartan with few comforts and overly restrictive, a "one size fits all" setup.
    • pro They noted that at least one psychiatrist came across as robotic and lacking compassion.
    • pro They complained about being passed around to different clinicians after turnover, with little continuity of care.
    • pro They reported scheduling and communication failures: appointments canceled or delayed, often with no apology.
    • pro They claimed staff charged extra for visits simply because the clinic is in the hospital building.
    • pro They alleged ADHD stimulants were not prescribed, which the reviewer disputed as untrue.
    • pro They described the place as imprisoning and warned that missing an appointment could get someone cut off.
    • pro They felt the staff seemed disconnected.

    Review

    There is a wide spectrum of experiences at Mercy Hospital Unity Campus and the surrounding Allina facilities, spanning genuine warmth and effective care to sharp frustration with logistics, communication, and policy. One recurring thread is that navigating the campus itself can be confusing for some visitors. A caller speaks in a puzzled tone about a "360 view," wanting to find a way in that doesn't feel like an alley entrance, and noting that nothing feels familiar. The sense is that for some people, the physical layout and wayfinding on the Unity campus can be a barrier before any care even begins, leaving them feeling lost or unsure about where to turn.

    Amid the navigation challenges, several voices highlight real positives in certain teams and units. Cade, Becky, James, and Kendra are singled out as amazing, and the 2 East unit dedicated to mental health and addiction care receives praise as a place where intensive therapy can take root for those who need it. One reviewer calls the program life-changing, and another celebrates the staff as warm and welcoming. A common refrain is that the experience can be blessed by small, meaningful comforts - good food and a bed that helps restore strength - because sleep and nourishment are foundational to recovery for many patients and families.

    There are also enthusiastic endorsements of the people who show up daily to help patients. The mental health and addiction program is described as offering real support, and the staff who work in that space are celebrated for their dedication. In particular, the overall impression is that when treatment teams are compassionate and attentive, patients feel seen and guided through difficult times. Yet even within these encouraging observations, there is a sense that the overall system - its policies, communication patterns, and administrative processes - can undermine otherwise excellent clinical care if not managed in tandem with the human touch.

    On the more challenging side, there are urgent concerns about medication management and access to timely refills. One account describes trying to obtain a prescription refill for three days straight, set against a backdrop of a history of withdrawal seizures. The reviewer asserts that "they don't care here," and they go further to claim that the situation is against the law, underscoring the fear and risk that patients face when medications are interrupted. This kind of experience elevates anxiety during a period when consistent medication can be critical to safety and stability, coloring the perception of the entire facility as it intersects with life-threatening withdrawal concerns.

    The emergency department experience is another area of tension for many. A reviewer recounts waiting roughly four hours in the ED despite only a few people ahead of them, and then watching as the circumstances remained unresolved. Long waits can amplify distress in an already fragile moment, and such delays tend to stick in memory even when other aspects of care are solid. The harsh contrast between the potential for timely, compassionate treatment and the reality of a prolonged wait creates a lasting impression that shapes overall trust in the system.

    Family members describe mixed inpatient experiences, with a mix of praise and disappointment. A close relative admitted to the unit for a week after a frightening psychotic episode benefited from compassionate nursing care and supportive, sympathetic staff. Nurses in particular were remembered as helpful, and communications with family improved after the initial days. However, there is also candid critique of the psychosocial environment. A main psychiatrist is described as robotic and lacking warmth, while others seemed more compassionate. The inpatient setting is acknowledged as inherently Spartan, with restricted comforts, and some families feel that there is a "one size fits all" approach that doesn't account for individual differences. The idea that inpatient wards require certain legal and safety constraints - such as the potential for doctors to confine patients for a period - echoes the reality that families may need to navigate difficult, emotionally charged decisions when admission is deemed necessary.

    Other voices reflect on long-standing relationships with clinicians and the practical realities of care. A patient mentions seeing a physician for years and praising their patience, kindness, and listening skills, while expressing confidence in the nursing staff's hard work. Conversely, there are sharp critiques of how policy and staffing affect day-to-day care. A physician noted by one reviewer, a "Dr. Saran" encounter related to ADHD reveals a clash between patient expectations and clinic practices. The reviewer says the clinician told them Allina doesn't prescribe stimulants for ADHD, which the reviewer disputes as inaccurate, feeling dismissed and unsupported in their care. Communication gaps with administrative channels and appointment scheduling add another layer of frustration when patients and families seek timely adjustments to treatment.

    Cost, access, and the perception of value also color the experience. One account complains that the same services incur additional charges merely because they are located within the same building as the hospital, implying better value could be found at other Allina clinics. The broader sentiment is that financial considerations sometimes overshadow the patient-centered mission, leading to a sense that the system is more concerned with revenue than with patient well-being. There are also mentions of inefficiencies in scheduling support - being told an appointment was confirmed, only to be told later that the doctor was unavailable or that the appointment had to be canceled and rebooked far in the future - without apologies or clear explanations.

    Amid the complexity of care, some reviewers acknowledge a pragmatic dimension of harm reduction in the community environment outside the hospital. A pharmacy discussion notes that hypodermic syringes are available at a reasonable price and with minimal stigma, framed as a practical option for those who rely on such supplies. The pharmacy personnel themselves are described as friendly, and the overall tone is that the service is a useful resource for some patients and families, even if it touches on sensitive subject matter. This tension - between supportive clinical care inside the hospital and pragmatic harm-reduction resources in the broader health ecosystem - reflects the multifaceted reality of mental health and addiction treatment in the community.

    In sum, the collection of reviews paints a multifaceted portrait: dedicated caregivers and compassionate units where care can be transformative, contrasted with logistical hurdles, inconsistent communication, and contentious policy issues that can overshadow positive outcomes. For some patients and families, Mercy Hospital Unity Campus and associated Allina services offer meaningful, life-affirming support, with specific clinicians and nurses making a lasting, positive impact. For others, challenges around medication management, wait times, inpatient restrictions, and administrative friction dampen the experience and leave questions about how best to balance safety, autonomy, and timely access to care. The overall picture is not one-dimensional but rather a patchwork of heartfelt care, systemic strain, and imperfect navigation - a reality many people confront as they seek help, healing, and stability within a complex healthcare system.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (16 miles away) Minneapolis-St Paul International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Interlude Restorative Suites Unity in Fridley, MN offers a comfortable and accommodating assisted living community for seniors. Our fully furnished suites provide a homelike environment with the convenience of amenities such as cable or satellite TV and Wi-Fi/high-speed internet. Residents can enjoy their meals in our elegant dining room or have the option of restaurant-style dining.

    Our care services include 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also provide medication management and offer a mental wellness program to support residents' overall wellbeing. Special dietary restrictions are taken into consideration when preparing meals to ensure that every resident's needs are met.

    At Interlude Restorative Suites Unity, we emphasize an active lifestyle and offer a range of resident-run activities and scheduled daily activities to keep our residents engaged and entertained. For those who enjoy outdoor time, our community features beautiful gardens and outdoor spaces to relax in.

    In addition to our excellent amenities and care services, we are conveniently located near various amenities that enhance the quality of life for our residents. With two cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby, there is always something within reach for our residents to explore or seek medical attention.

    Experience the comfort and warmth at Interlude Restorative Suites Unity in Fridley, MN – where exceptional assisted living meets exceptional care.

    Nearby Places of Interest

    Physicians

    • Aesthetic Reconstructive Plastic Surgery (0.2 miles)
    • Northtown Mall (1.5 miles)
    • Fairview Fridley Clinic (1.5 miles)
    • Eye Care Center (1.9 miles)
    • Eyeklinic of Edinburgh (2.4 miles)
    • Fairview Clinics (3.3 miles)
    • Cardiovascular Systems (4.1 miles)

    Hospitals

    • Unity Hospital (0.2 miles)

    Restaurants

    • Route 47 Pub And Grub (0.5 miles)
    • Hibachi Grill & Supreme Buffet (0.8 miles)
    • McDonald's (2.1 miles)
    • McDonald's (2.4 miles)
    • Cowboy Jack's (3.3 miles)
    • Arby's (3.8 miles)
    • Culver's (4.2 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.5 miles)
    • Park Nicollet Clinic (3.7 miles)
    • Walgreens (4.1 miles)
    • Walgreens (4.2 miles)

    Places of Worship

    • Fridley United Methodist Church (1.4 miles)
    • North Heights Lutheran Church (4.7 miles)
    • Ephiphany Catholic Church (5.3 miles)
    • Elim Church Center (6.5 miles)
    • Shepherd of the Hills Lutheran Church (7 miles)

    Cafes

    • Starbucks (3.2 miles)
    • Caribou Coffee (4.2 miles)
    • Starbucks (5.1 miles)
    • Caribou Coffee (5.5 miles)
    • Starbucks (6.3 miles)

    Theaters

    • AMC Coon Rapids 16 (3.4 miles)

    Parks

    • Pinebrook Park (3.8 miles)
    • Silverwood Park (4.4 miles)
    • Twin Lake Beach Park (5.9 miles)
    • Snail Lake Regional Park (7.1 miles)

    Frequently Asked Questions

    Where is Interlude Restorative Suites Unity?

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