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Touchstone Mental Health in Minneapolis, MN

Touchstone Mental Health is an assisted living community in Minneapolis, MN.

Information last verified:

2312 Snelling Avenue, Minneapolis, MN 55404

For more information about senior living options: (866) 208-4318

4 from 49 reviews
5 stars
34
4 stars
2
3 stars
0
2 stars
3
1 stars
10

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Overall Review of Touchstone Mental Health

common 12 reviews mention this

Staff feels person-centered

Residents and families describe staff as warm, caring, and responsive.

Many reviewers say they felt supported by caseworkers and other team members, especially during stressful mental health situations. Several describe the organization as compassionate and focused on helping people feel safe and confident. A number of comments also mention a strong day-to-day connection with staff and administration, including a relationship that made it easier to use community space for meetings.

caveat 8 reviews mention this

Support consistency concerns

Some reviewers report missed help, frequent case manager changes, or breakdowns in support.

A set of reviews describe frustration with how help is delivered, including refusals to assist and issues getting through to the right people. Others say they were dropped, not followed up with, or that coverage and support were interrupted. One reviewer also claims the company changed over time in ways that reduced direct care, while another says they cycled through case managers and felt the program was not useful. Separate comments describe anger with front-desk interactions that didn’t feel professional.

caveat 2 reviews mention this

Unit condition and safety

Some reviews raise concerns about living conditions and safety.

One reviewer mentions units without working air conditioning, and another describes simple housing as unsafe and needing more care. A separate negative review also describes problems inside the residence and says they didn’t feel their situation was considered. While some residents praise the building’s calm feel, these comments point to gaps in how conditions are handled.

common 3 reviews mention this

Wellness and diet support

Reviews mention wellness spaces, coaching, and diet-related support.

Several comments highlight the sense of calm when you enter and mention a wellness-focused space such as a gym. One reviewer specifically notes the ability to work with a dietician and mentions a workout coach, which aligns with the community’s mental wellness focus. Taken together, reviewers point to more than just housing, with support connected to everyday wellness routines.

common 2 reviews mention this

Parking and access are easy

Reviewers say it’s easy to find and park.

Two reviews directly call out convenient parking and an easy-to-locate setup. This theme fits with the community being described as a straightforward, visit-friendly place by people who came by to meet with staff. For quick errands, nearby options listed around the area include local pharmacy and healthcare spots.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Minneapolis-St Paul International (6 miles away) Minneapolis-St Paul International (6 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Franklin Terrace Off-Leash Dog Park (0.9 miles)
  • Gateway Dog Park - Off-Leash Play Area (1.5 miles)
  • Mill Ruins Park (1.6 miles)
  • Longfellow Park (1.7 miles)
  • Loring Park (2 miles)
  • Lake Hiawatha Park (2.4 miles)
  • Boom Island Park (2.6 miles)

Hospitals

  • University of Minnesota Medical Center - East Bank Campus (1 miles)
  • Csc Gi Lab (1.3 miles)
  • Hennepin County Medical Center (1.3 miles)
  • VA Medical Center (4.4 miles)
  • Regency Hospital (4.9 miles)

Restaurants

  • Maxwell's American Cafe (1.1 miles)
  • Matt's Bar (1.4 miles)
  • Sawatdee Thai Restaurant - Minneapolis (1.5 miles)
  • Owamni (1.7 miles)
  • Hell's Kitchen (1.8 miles)
  • 19 Bar (1.8 miles)
  • Aster Cafe (1.8 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Target Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)

Physicians

  • Whittier Clinic (1.8 miles)
  • HealthPartners Health Center for Women Clinic St Paul (2 miles)
  • Dermatology Consultants P.A. (3.8 miles)
  • Parkway Family Physicians (4.7 miles)
  • Southwest Dermatology Specialist (5.3 miles)

Places of Worship

  • Westminster Presbyterian Church (1.8 miles)
  • WW Studio (4.7 miles)
  • St George Greek Orthodox Church (4.9 miles)

Cafes

  • Dunn Brothers Coffee (2 miles)
  • Roundtable Cof (2.3 miles)
  • Spyhouse Coffee (2.5 miles)
  • Groundswell (4.3 miles)
  • Jinx Tea (4.9 miles)
  • Starbucks (5 miles)
  • Starbucks (5.1 miles)

Transportation

  • Minnesota State Fair Transit Hub (3.7 miles)
  • Concourse E (5.4 miles)
  • Concourse D (5.4 miles)
  • Escape Lounge (5.4 miles)
  • Concourse F (5.4 miles)

Theaters

  • AMC Rosedale 14 (5.2 miles)

Frequently Asked Questions

Where is Touchstone Mental Health?

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