5820 Bryant Avenue South, Minneapolis, MN 55419
For more information about senior living options: (844) 490-3973
The staff are described as the nicest ladies ever.
Rachel Garant walked out of the client's home without doing anything. She left medications and cups on the table without filling them. She failed to respond by email, even though email was claimed to be the preferred method of communication for this client. She came with excuses about her lack of communication and not bringing the medication list. She walked out of the home after deflecting and giving excuses for poor communication. She stated hurtful accusations about the client. Lana King backed Rachel up and would not take responsibility for poor management and communication. Lana King was extremely rude, intolerant, and arrogant on the phone and did not listen to the client's side. Rachel Garant is described as unethical and unprofessional for walking out of a client's home without doing her job. Rachel yelled at the client, was defensive, and did not take responsibility for poor communication. Superior Home Care employed a person to care for a mother with Alzheimer's who was a convicted felon and on the methadone program. The felonious individual allegedly stole expensive jewelry and pain meds from a vulnerable adult in her care.Superior Home Care in Minneapolis is best suited for families that prize warm, personalized caregiver interactions and are prepared to stay actively involved in oversight. The frontline staff can deliver genuine, day-to-day compassion that makes aging at home more manageable, with caregivers who remember individual preferences and create a comforting routine. The caveat is that operational rigidity and turnover undermine consistency, so success hinges on diligent scheduling, rapid communication, and a clear line of accountability. In essence, this community rewards hands-on families willing to push for reliability rather than rely on a fully self-operating system.
Those needing rock-solid medication management, predictable caregiver coverage, and tight, ongoing supervision should consider alternatives. The reviews flag clear gaps in med handling and communication that can create real risk for a vulnerable senior. If a family cannot supervise every visit personally or requires a steady, uniform caregiver team, other providers with stronger supervisory structures and better staff retention may offer a safer, more predictable experience. For Alzheimer's or memory-care needs, engagement and oversight must be explicit and enforced; otherwise the care plan may drift.
On the upside, the best anecdotes describe staff as genuinely caring - the kind of warmth that makes a home visit feel personal rather than clinical. This interpersonal appeal matters and can improve daily living when caregivers are attuned to preferences and histories. Yet warmth has to operate within a stable framework, and the evidence suggests the framework here is unstable over time. High turnover and uneven leadership dilute even the strongest caregiver kindness and leave families guessing who will show up for each shift.
The most consequential red flags appear in medication handling and communication. One review recounts a home visit where meds and dosing aids were left on the kitchen table, with no updated medication list and no proactive communication. Another review raises concern about caregiver vetting, alleging a felonry background involved in Alzheimer's care, which underscores questions about background checks and ongoing supervision. A further complaint describes a supervisor who appeared dismissive and unresponsive, undermining trust in the care plan. Taken together, these issues point to a system that can fail at the most basic safety-critical tasks if not tightly managed.
In practical terms, the positives can be compelling but do not erase the need for vigilant, ongoing safeguards. The warmth and personal attention are meaningful, yet they do not offset the risks of missed medications, inconsistent staffing, and questionable oversight. For families willing to implement strict protocols, daily check-ins, written handoffs, and rapid escalation when problems arise, a workable arrangement may still emerge. For others, the risk calculus tips toward alternatives with demonstrably stronger medication management, consistent staffing, and clearer, enforceable supervisory structures.
Decision-minded guidance: demand a formal medication-management policy with explicit handoffs and up-to-date med lists after every visit; insist on continuous supervisor oversight and a guaranteed caregiver schedule; request current background checks and a transparent plan for ongoing staff training and retention; interview current caregivers when possible and seek recent references. Establish a trial period with clear exit criteria if safety expectations aren't met. If the organization cannot commit to these guardrails, steer toward options with proven reliability and safeguarding. Superior Home Care offers genuine warmth, but reliability and safety require proactive governance; without it, this option becomes a riskier bet for families prioritizing consistent, worry-free care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Superior Home Care in Minneapolis, MN is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents.
Our spacious and fully furnished apartments provide a cozy and inviting atmosphere for seniors to call home. Residents can enjoy their favorite shows with cable or satellite TV in the comfort of their own living areas. Our communal dining room offers delicious meals prepared by our experienced staff, accommodating special dietary restrictions when needed.
Maintaining a clean and tidy living space is made easy with our housekeeping services. Our beautiful garden and outdoor spaces provide a serene environment for residents to relax and enjoy nature. For those who like to stay connected, we offer Wi-Fi/high-speed internet access throughout our community.
At Superior Home Care, the health and safety of our residents is our top priority. With 24-hour supervision, assistance with activities of daily living, bathing, dressing, transfers, and medication management are readily available as needed. We also coordinate with health care providers to ensure comprehensive care for each resident. Diabetes diets are accommodated, and meal preparation and service are provided.
We understand the importance of mental well-being, which is why we offer a mental wellness program that includes engaging activities designed to stimulate cognitive abilities and promote emotional well-being. Residents can also participate in resident-run activities and scheduled daily activities to socialize with peers within our vibrant community.
Transportation arrangements for medical appointments are taken care of by our dedicated staff. In addition to medical transportation services, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for residents' convenience. For any emergencies or medical needs that may arise unexpectedly, several hospitals are situated close by.
Superior Home Care provides a warm and caring environment where seniors can receive personalized assistance while maintaining their independence. Our dedicated team of professionals ensures that each resident's unique needs are met with compassion and respect.
Superior Home Care is located at 5820 Bryant Avenue South, Minneapolis, MN 55419 in Hennepin County, Minnesota
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