Skyline Assisted Living

665 East 82Nd Street, Bloomington, MN 55420

For more information about senior living options: (844) 490-3973

4.4 from 28 reviews
5 stars
23
4 stars
1
3 stars
0
2 stars
1
1 stars
3

Assisted Living

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    Overall Review of Skyline Assisted Living

    Pros

    • pro Hayden Grove is very comfortable, with friendly, helpful staff, good food, and abundant activities.
    • pro Residents enjoy top-notch dining with three meals a day in a welcoming dining room.
    • pro Hayden Grove Memory Care provides a safe, caring environment with attentive staff and patient administrative support.
    • pro The community is welcoming and beautifully kept, with a bright, open building and an Honor Hall honoring veterans.
    • pro Hayden Grove Bloomington is bright, clean, and lively, with beautiful common areas and a busy calendar of activities.
    • pro The front desk team, including Jai, is remarkable, delivering friendly and efficient service.
    • pro The staff are friendly, professional, and attentive, going above and beyond to ensure residents are comfortable and happy.
    • pro The dining program and activities create a vibrant, engaging community with ample opportunities to socialize and bond.

    Cons

    • pro The communication with the nursing staff was poor, and they could not report on the previous shift.
    • pro The reviewer states that her husband was not checked on or cleaned up every two hours as per the contract.
    • pro Several times the reviewer requested help via the call light, but staff did not respond, and she had to help her husband herself.
    • pro Her husband fell three times in 24 hours and died two weeks later.
    • pro She would not recommend putting a loved one in Hayden Grove Memory Care.
    • pro The billing and nursing departments often did not return calls, resulting in an almost $5,000 overcharge.
    • pro The food is awful, and the staff do nothing to change it.
    • pro Staff erased comments about the rent increase on Facebook, which was described as shady.
    • pro The 12% rent increase was criticized as unaffordable.

    Review

    Hayden Grove in Bloomington, Minnesota presents itself in many ways across the memory care and senior living experience. Across numerous voices, it comes through as a place that feels comfortable and inviting, with a warm, open atmosphere and a strong sense of community. Reviewers repeatedly highlight how welcoming the environment is - from the first impression of bright, beautifully decorated spaces to the way staff greet residents and families with genuine kindness. The building itself is described as open, light, and well-kept, with common areas that encourage socializing, a cozy lobby fireplace, and even an Honor Hall that honors residents who have served in the military. Families frequently note the dining rooms and daily meals as a central, positive feature, often paired with a lively calendar of activities and social events that keep both residents and visitors engaged.

    The care experiences described are layered and varied, reflecting the complexity of senior living. For many families, Hayden Grove has delivered a high level of dedication from staff, with individual employees going above and beyond to ensure residents feel cared for and connected. Several accounts praise the dining experience as outstanding, with nutritious meals prepared by skilled culinary teams, including praise for Unidine's services. The overall sense of community is a recurring theme: residents participate in an array of activities, workshops, and outings, and there is a clear emphasis on social interaction and staying active. In these stories, Hayden Grove is more than a place to live; it's presented as a supportive, neighborly environment where staff and residents form meaningful connections.

    Yet, not all feedback follows a uniformly positive arc, particularly within the memory care portion of Hayden Grove. One account captures a troubling experience where the initial impression was marred by significant communication gaps with the nursing staff. The reviewer describes poor reporting of the prior shift, failure to check on or assist their husband as agreed, and an instance of having to intervene personally to help with daily needs. In that narrative, the executive director's response shifted the focus from the resident's care to the family's perception of illness, and the situation culminated in multiple falls and, ultimately, the resident's death shortly after. That account underscores the crucial takeaway that family visits and direct observation remain vital, and that clear, reliable communication and timely assistance are essential in memory care settings.

    On the brighter side, the same campus receives frequent praise for leadership and frontline teams who create a welcoming, well-organized environment. A particular receptionist - described as remarkable - exemplifies the kind of friendly, multi-tasking service that helps daily life run smoothly. Reviewers also celebrate the beauty and practicality of the facilities: clean restrooms, spacious living areas, and well-kept grounds that support an active, engaged lifestyle. The sense of community is reinforced by a visible staff commitment to residents, with many noting that caregivers take time to know residents individually, and that consistent, attentive care is a defining strength of Hayden Grove. The administration's willingness to engage with families and address concerns is frequently highlighted as a positive trait.

    Financial and administrative aspects appear more mixed in the stories. While some families experience supportive, responsive interactions with office and billing teams, others report persistent issues with communication and costs. One reviewer describes billing challenges, including repeated difficulties in obtaining a return call or resolution after charges for care packages, amounting to a substantial overcharge. This same reviewer notes ongoing difficulty in obtaining timely responses, which adds stress during an already challenging transition. Additionally, a rent increase - reported as roughly 12% - is mentioned as a concern by a resident and their family, especially when attempts to publicly discuss it on social media are described as being suppressed by some staff. Taken together, these points remind prospective families that administrative and financial clarity is a critical part of choosing a community, and that proactive, transparent communication is essential.

    Amid the more difficult experiences, there are also heartfelt moments that speak to Hayden Grove's impact on families. Some residents' loved ones express deep gratitude for the kindness they've encountered, including notes of comfort after loss and appreciation for the supportive network the community provides. A few reviews celebrate the personal warmth of interactions with staff, the joy found in daily routines, and the sense of belonging that comes from living in a place where neighbors feel like family. In one account, a family member reports that their father-in-law is thriving there, with compliments on both the staff and the quality of the meals, even as they navigate frustrations with calls and coordination. The presence of veterans' recognition in the community - honor pictures and a space that honors service - also stands out as meaningful for families with veterans, adding a layer of pride and continuity for residents and their families.

    In sum, Hayden Grove presents a landscape of strong positives and notable caveats. The campus is repeatedly described as welcoming, beautifully maintained, and rich with dining options and engaging activities, all supported by staff who care deeply about residents. Families express overwhelming appreciation for the kindness they encounter, the sense of community, and the attention paid to individual residents' needs. At the same time, there are cautionary notes about care consistency in memory care, the critical importance of clear two-way communication, and the need for careful attention to billing, pricing, and social media transparency. For anyone considering Hayden Grove, the takeaway is clear: the community offers many attributes that can make life vibrant and supportive, but prospective families should conduct thorough visits, ask detailed questions about care plans and response times, and maintain open lines of communication with both administration and care teams to ensure alignment with their expectations and their loved ones' needs.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (3 miles away) Minneapolis-St Paul International (3 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Skyline Assisted Living in Bloomington, MN offers a supportive and comfortable environment for seniors seeking assistance with daily activities. Our community is fully furnished, providing residents with a cozy and welcoming living space. Our dedicated staff provides housekeeping services to ensure that our residents can enjoy a clean and organized living area.

    We take pride in our beautiful garden and outdoor spaces, where residents can relax and enjoy the fresh air. Skyline Assisted Living also offers amenities such as telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones.

    Our caring staff is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical services for our residents. Our team is experienced in managing medication and ensuring that each resident receives the proper care they need.

    At Skyline Assisted Living, we understand that nutrition plays a vital role in maintaining overall health. Therefore, we offer diabetes diet options as well as meal preparation and service tailored to meet specific dietary restrictions. We also assist with transportation arrangements for medical appointments to ensure that our residents receive timely healthcare services.

    In addition to our comprehensive care services, we strive to provide a fulfilling lifestyle for our residents. Scheduled daily activities are available, offering opportunities for socializing, recreation, and personal enrichment.

    Located in the heart of Bloomington, our community enjoys proximity to various establishments that enhance convenience for our residents. With several cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals nearby, there are ample opportunities for entertainment and easy access to healthcare resources.

    At Skyline Assisted Living in Bloomington, MN, we prioritize the well-being of our residents by providing all the necessary amenities and personalized care they deserve while fostering an engaging and vibrant community atmosphere.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.5 miles)

    Restaurants

    • Taco Bell (0.6 miles)
    • Culver's (0.7 miles)
    • Hazelwood Food and Drinks (1.4 miles)
    • McDonald's (2.1 miles)
    • Chipotle Mexican Grill (2.1 miles)
    • Chick-Fil-A (2.2 miles)
    • Pizza Lucé Richfield (2.3 miles)

    Transportation

    • Mall of America LRT Station (1.3 miles)
    • Delta Employee Bus Stop #1 (2 miles)
    • Terminal 2-Humphrey (2.3 miles)
    • TSA Checkpoint 1 (2.3 miles)
    • Concourse F (3.2 miles)
    • Terminal 1-Lindbergh (3.3 miles)
    • Concourse E (3.3 miles)

    Cafes

    • Panera Bread (1.4 miles)
    • Starbucks (2.3 miles)
    • Starbucks (3.2 miles)
    • Starbucks (4.9 miles)
    • Starbucks (5.3 miles)
    • Jinx Tea (5.5 miles)
    • Panera Bread (5.7 miles)

    Physicians

    • Southwest Dermatology Specialist (2.2 miles)
    • Fairview Clinics (2.2 miles)
    • Minnesota Eye Consultants (2.4 miles)
    • Endocrinology Clinic of Minneapolis (2.7 miles)
    • Southdale Pediatrics (3.3 miles)
    • CCRM Fertility of Minneapolis (3.7 miles)
    • Fairview Southdale Physicians Building (3.7 miles)

    Parks

    • Taft Park (2.5 miles)
    • Centennial Lakes Park (3.1 miles)
    • Bossen Field (3.6 miles)
    • Central Park (4.7 miles)
    • Minnehaha Falls Dog Park (4.8 miles)
    • Hidden Falls Park (5 miles)
    • Lake Hiawatha Park (5.1 miles)

    Theaters

    • 0705 Amc Southdale 16 (3.4 miles)
    • Emagine Eagan (5.2 miles)

    Hospitals

    • Fairview Southdale Hospital (3.7 miles)
    • VA Medical Center (4.4 miles)
    • Abbott Northwestern Center For Outpatient Care (6.2 miles)

    Places of Worship

    • WW Studio (6.6 miles)

    Frequently Asked Questions

    Where is Skyline Assisted Living?

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    Related Resources

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    • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

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