8327 12Th Avenue South, Bloomington, MN 55425
For more information about senior living options: (844) 490-3973
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The reviews for Southgate Apartments paint a picture of a place that can be responsive and friendly, but also plagued by persistent maintenance and pest issues. On the plus side, several tenants highlight efficient administrative and maintenance responses. A mailbox key was issued within hours, and another reviewer notes that their mailbox issue was resolved the next day. A few residents sing the praises of the leasing office and maintenance staff, describing the team as professional, personable, and helpful. One reviewer even calls the experience "great" and expresses gratitude for a brand-new air conditioner, while another commends a maintenance worker for fast, thorough service and clear explanations about what happened and why. In some instances, individual maintenance requests were completed promptly, such as a bathroom plumbing fix, a burner repair, and quick service overall when problems arose.
Despite these moments of service excellence, the resident experience at Southgate Apartments is frequently interrupted by more troubling realities. A recurring theme is a significant pest problem - roaches and mice - that many tenants say remains unresolved despite attempts at extermination or personal sprays. Some describe roaches in multiple rooms, in common areas like the laundry room, and even in carpeted areas, while others report that the problem resurges after initial extermination. The persistence of pests is often tied to broader concerns about cleanliness and maintenance standards, with some tenants labeling the interior conditions as unsanitary and citing ongoing infestations as a major deterrent to comfortable living.
Structural and maintenance concerns consistently surface as well. A number of reviews recount serious issues that were never fully addressed: a roof in disrepair that was partly cut open and left incomplete, mold growth in bathrooms, and a general sense that interiors do not match the outward appearance of the property. Specific maintenance complaints include incomplete paint work, unaddressed bathroom and balcony problems, insecure balcony floors, and windows or doors that were promised to be replaced but never delivered. The complaint about an outdoor pool being out of service due to ongoing maintenance adds to a sense that the property's amenities are not reliably available, which frustrates tenants who expect those features to be functioning.
Communication and management problems also appear in several reviews. A few tenants report feeling misled or treated unfairly by management, including an allegation of a scam related to an application fee and promises of month-to-month leases that were later rescinded. There are repeated grievances about rent increases with little to no perceived improvement in the property, and about deposits being used against tenants' accounts - claims that the building's management is slow to respond to phone calls or difficult to contact. One reviewer warned others to be cautious of managers or assistants who do not keep accurate records or communicate effectively. These accounts create a sense of distrust and uncertainty about long-term commitments at the property.
On the other hand, several residents emphasize the quiet, pleasant living environment and the sense of community in the area. They describe Southgate as a nice place to live with a very nice neighborhood, where some tenants feel at home soon after moving in and enjoy a peaceful atmosphere. Positive notes frequently mention friendly staff and a cooperative leasing team, with particular praise for named staff members who remain responsive and approachable. Some residents are pleased with their in-unit upgrades or improvements, and a few highlight prompt maintenance responses that helped them through urgent fixes. The contrast between these moments of relief and the larger pest and maintenance concerns seems to define the overall lived experience at Southgate.
In sum, Southgate Apartments presents a mixed picture: attentive and courteous staff and occasional swift maintenance can deliver moments of satisfaction, but broad, ongoing issues with roaches and mice, structural maintenance gaps, and frustrating management communication significantly temper the overall experience. Several reviews suggest that while the community can be pleasant and the team can be helpful, the property struggles with consistency in pest control, timely major repairs, and transparent, reliable financial dealings. Prospective renters would be wise to weigh the favorable elements - friendly staff, responsiveness to certain requests, quiet surroundings, and occasional upgrades - against the persistent pests, maintenance shortcomings, and reports of management challenges.
The 12th Ave Residence in Bloomington, MN is an exceptional assisted living community that provides a comfortable and welcoming environment for seniors. With a range of amenities and care services, residents can enjoy a fulfilling and convenient lifestyle.
The community offers a spacious dining room where residents can gather to enjoy delicious meals prepared by professional chefs. The fully furnished apartments ensure that residents feel right at home, while the beautiful garden and outdoor spaces provide opportunities for relaxation and fresh air.
Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination assistance is available to help new residents transition smoothly into their new home.
Residents have access to telephone services as well as Wi-Fi/high-speed internet, allowing them to stay connected with loved ones or engage in online activities.
The care services offered at 12th Ave Residence include assistance with daily living activities such as bathing, dressing, and transfers. Trained staff members also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions, including diabetes diets, are accommodated, ensuring that each resident's nutritional requirements are fulfilled. Medication management is also provided for those who need assistance with their medication routines.
Transportation arrangement for medical appointments is available to make it easier for residents to attend important healthcare visits. In addition, transportation to doctors' appointments is provided, allowing residents to conveniently access necessary medical services.
To encourage an active and engaging lifestyle, the community organizes scheduled daily activities for residents. These activities promote social interaction and personal enrichment.
The 12th Ave Residence boasts a prime location with numerous amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals are all within close proximity of the community.
With its comprehensive range of amenities and care services combined with its accessible location near various amenities, the 12th Ave Residence in Bloomington, MN sets the stage for a fulfilling and comfortable assisted living experience for seniors.
12Th Ave Residence is located at 8327 12Th Avenue South, Bloomington, MN 55425 in Hennepin County, Minnesota
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