Senior Living

9518 Unity Lane North, Brooklyn Park, MN 55443

For more information about senior living options: (844) 490-3973

4.4 from 42 reviews
5 stars
34
4 stars
2
3 stars
0
2 stars
0
1 stars
6

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Senior Living

    Overall Review of Senior Living

    Pros

    • pro Shelly, Urbana Place's Director of Marketing, is described as caring, friendly, and informative, providing comfort during the decision-making process.
    • pro The Urbana Place facility exceeded expectations with great apartment options and a comprehensive range of services.
    • pro Shelly made the transition seamless and stress-free, with prompt responses and patient, caring answers to questions.
    • pro Since moving in, the resident has had a positive experience, with welcoming staff and residents helping her adjust.
    • pro The daily activities at Urbana Place are varied and engaging, keeping residents active and socially engaged.
    • pro Urbana Place is beautiful, with staff who care and leadership described as amazing; they go above and beyond to ensure residents are well cared for.
    • pro The relocation and admission process is easy, the building is clean, and the medical/nursing team is attentive, with meals that are tasty and served hot.
    • pro The facility offers a broad range of activities and a high-quality dining experience, contributing to a positive environment.
    • pro The overall experience is described as exceptional, with staff treating residents with dignity and compassion in a well-maintained setting.

    Cons

    • pro The reviewer warns families not to move loved ones into Urbana's Memory Care.
    • pro They claim the arbitration agreement benefits Urbana, not families.
    • pro They describe infection-control lapses, with aides not washing hands and gloves used unsafely.
    • pro They allege residents were left unsupervised during meals and in common areas, with safety checks not performed regularly.
    • pro They report toileting care being skipped, leaving residents sitting in urine for hours.
    • pro They state oral care is not performed correctly.
    • pro They allege Urbana aides completed only 30% of required services but billed 100% (financial fraud claim).
    • pro They describe gaslighting and evasive, ambiguous communication from leadership, including frequent unanswered questions.

    Review

    A family navigating the path of finding the right care for a loved one with mid-stage Alzheimer's found Urbana Place to be a consistently compelling option, especially in the early stages of their search. The family's impression began with a warm, informative outreach from Shelly, the facility's Director of Marketing. Shelly listened attentively to the family's story, offered thoughtful insights drawn from her own experience, and set a tone of compassion and clarity that helped ease the emotional weight of the decision-making process. The tour itself exceeded expectations: the apartments offered a range of appealing configurations, and the breadth of services aligned closely with what the family was seeking. When the timing was right, Urbana Place had an ideal apartment available, and Shelly's careful guidance helped make the transition smooth and stress-free. Throughout the process, Shelly's responsiveness and patient, caring communication stood out - she answered emails and phone calls promptly and addressed every question with genuine attention.

    In the months since their move, the family's mom has continued to have a positive experience, and Urbana Place has continued to receive praise for its warm, welcoming environment. Staff and residents are described as friendly and supportive, helping the mom adjust to a major life transition in ways that feel respectful and empowering. The facility's atmosphere is frequently highlighted as inviting and well-maintained, with a dining experience that residents enjoy. The variety of daily activities available at Urbana Place is a standout, giving residents opportunities to stay active, connected, and engaged with others. The writer repeatedly emphasizes confidence and optimism about Urbana Place continuing to be the best fit for their mom as she settles in and moves forward, underscoring a sense of relief and hope that care will remain consistent and compassionate.

    Beyond these consistently positive notes, several reviews celebrate Urbana Place for its beauty, attentive leadership, and proactive caregiving culture. "Urbana place is beautiful, the staff cares and leadership is amazing! They go above and beyond to make sure the clients are well cared for," one reviewer writes, expressing delight at seeing the smiles of residents as they enjoy the offered activities. The message is clear: the combination of a well-kept environment, strong leadership, and a staff genuinely invested in the well-being of residents creates a sense of reassurance for families who entrust Urbana Place with their loved ones. The sentiment is reinforced by repeated praise for staff who know residents by name, remember family members, and cultivate an atmosphere that feels personal and truly caring.

    Not all experiences, however, are presented in uniformly glowing terms. Several accounts focus on the challenges and serious concerns observed in Urbana Place's Memory Care unit, Legacy Court, during a defined period from early 2024 to mid-2025. Families describe ongoing issues with daily care, prompting their decision to relocate their loved ones out of Memory Care. Specific criticisms include infections and infection-control practices: reports that aides did not consistently wash hands before and between cares, wore unsanitary gloves, and sometimes reused the same gloves for multiple task types. When leadership was asked to address these concerns, explanations were provided that suggested glove protocols were oriented toward staff safety rather than resident safety, which the reviewers found troubling and insufficient. Safety concerns are also cited, with residents allegedly left unsupervised during mealtimes and in common areas, and required safety checks not being completed as frequently as recommended. Toileting and brief changes were reportedly skipped, leaving residents in soiled conditions for extended periods, and concerns about oral care were described as not being adequately followed. One reviewer even claimed financial improprieties, alleging that care was billed as 100% complete while only about 30% of required tasks had actually been completed, framing this as financial fraud.

    The same accounts recount a broader pattern of leadership challenges, including perceived gaslighting and evasiveness in communications. Families described interactions with several leadership figures - Urbana's Executive Director, the Director of Nursing, and Lifespark's regional and corporate leadership - as marked by ambiguity and a sense that questions were dodged rather than answered with concrete, actionable information. Allegations extended to claims of retaliation and negativity in communications from some Lifespark leadership, with suggestions that outreach and accountability measures were not consistently applied. Specific names and roles are mentioned in these stories, painting a portrait of a complicated dynamic where families felt their concerns were not adequately acknowledged or resolved. In one account, a family described a complicated relationship between Urbana and Lifespark leadership, including discussions of settlements, NDAs, and the impression that broader systemic issues at the executive level hindered meaningful improvements.

    Against this more troubled backdrop, many reviewers still highlight Urbana Place as a place of relief and positive change when they moved their loved ones into the facility's assisted living environment. One reviewer who had to transition from a different facility found Urbana Place to be a welcome haven, praising the move as "easy" and the staff as "wonderful." They noted that the building is clean and well maintained, with an attentive medical/nursing team that listens to health concerns and a culinary program that is responsive to dietary preferences and provides tasty, hot meals. The overall impression from these accounts is that Urbana Place can indeed be a supportive, friendly, and engaging environment for residents in assisted living, with a dedicated team that makes an effort to know residents personally and to foster a sense of community among residents and families alike.

    Taken together, the reviews present a nuanced portrait of Urbana Place. On the one hand, there is abundant testimony to the warmth of the environment, the clarity and kindness of the marketing process, the beauty of the facility, and the reliability and attentiveness of the staff in the assisted living setting. Families repeatedly express gratitude for the initial tours, the seamless admissions process, the welcoming daily life, and the kinds of programs and dining options that help residents feel at home. On the other hand, the experiences within the Memory Care unit raise serious concerns about care practices, safety protocols, infection control, and leadership accountability. These accounts suggest that while Urbana Place and its leadership - at least in the general sense - can be praised for positive, person-centered care, there are entrenched issues at the Memory Care level that can lead to distrust and, in some cases, urgent relocation decisions by families who feel their loved ones are not receiving the standard of care they deserve.

    For families considering Urbana Place, the takeaway across these perspectives is that the facility has the potential to be a source of comfort, stability, and genuine companionship for loved ones, particularly in the assisted living setting. It also underscores the importance of thorough, ongoing due diligence when Memory Care is involved - asking detailed questions about staffing, care completion rates, infection-control practices, safety checks, and accountability measures, and seeking direct, transparent responses from leadership. The experiences described here highlight the value of building strong, open lines of communication with care teams, the need for consistent and verifiable care practices, and the impact those practices have on both residents and their families. For now, Urbana Place remains a place of significant promise for many families, offering a warm, engaging environment for daily living, while also serving as a cautionary tale about the critical importance of reliable care standards and leadership integrity in Memory Care.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (18 miles away) Minneapolis-St Paul International (18 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our assisted living community in Brooklyn Park, MN! Here, we provide a comfortable and caring environment for seniors to enjoy their golden years with peace of mind.

    Our community offers a range of amenities to make daily life enjoyable and convenient. Residents can stay connected with cable or satellite TV and Wi-Fi/high-speed internet access. Our dining room provides delicious meals in a restaurant-style setting, where residents can socialize and savor their meals. The fully furnished apartments are designed for comfort and convenience, with kitchenettes for those who prefer to prepare their own snacks or beverages.

    We take care of all move-in coordination so that new residents can transition smoothly into our community. Housekeeping services ensure that the living spaces are clean and tidy at all times. Outdoor spaces and a beautiful garden allow residents to enjoy nature and relax in the fresh air.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time, while special dietary restrictions including diabetes diets are accommodated.

    At our community, we prioritize mental wellness by offering a comprehensive mental wellness program. Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities organized by our staff.

    Conveniently located near various amenities, our community is surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they need to maintain an active and fulfilling lifestyle while remaining close to medical facilities if needed.

    Come discover the warmth and care of our assisted living community in Brooklyn Park, MN!

    Nearby Places of Interest

    Restaurants

    • Raising Cane's Chicken Fingers (0.2 miles)
    • Panchero's Mexican Grill (0.4 miles)
    • Wahlburgers (0.5 miles)
    • White Castle (2.3 miles)
    • McDonald's (2.8 miles)
    • McDonald's (2.8 miles)
    • Alloy Brewing (2.9 miles)

    Pharmacies

    • Hy-Vee Pharmacy (0.5 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (2.3 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3 miles)
    • Walgreens (4.2 miles)

    Physicians

    • Suburban Radiologists (0.7 miles)
    • Eyeklinic of Edinburgh (2.5 miles)
    • North Suburban Eye Specialists (3.7 miles)
    • Mercy Orthopedics Clinic (4 miles)
    • Northtown Mall (4.4 miles)
    • Northstar Pain Care Clinic (4.6 miles)
    • Aesthetic Reconstructive Plastic Surgery (4.7 miles)

    Parks

    • Pinebrook Park (1 miles)
    • Pennisula Park (4.8 miles)
    • Riverdale Park (5.6 miles)
    • Crooked Lake Park & Beach (5.7 miles)
    • Twin Lake Beach Park (6.1 miles)

    Cafes

    • Caribou Coffee (2.8 miles)
    • Starbucks (3.9 miles)
    • Starbucks (5.3 miles)
    • Caribou Coffee (5.3 miles)
    • Caribou Coffee (5.9 miles)

    Places of Worship

    • Ephiphany Catholic Church (3.4 miles)
    • Fridley United Methodist Church (5.6 miles)

    Theaters

    • AMC Coon Rapids 16 (3.9 miles)
    • Andover Cinema (6.5 miles)

    Hospitals

    • Unity Hospital (4.9 miles)
    • Anoka Metro Regional Treatment Center (6.1 miles)

    Frequently Asked Questions

    Where is Senior Living?

    Nearby Communities

    Related Resources

    • aid and attendance vaAn Extensive Exploration of the VA Aid and Attendance Benefit

      The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.

    • senior move managementSenior Transition Services: Understanding Their Role, Cost, and Importance

      Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.

    • independent living vs assisted livingExploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living

      The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor