9518 Unity Lane North, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
Urbana Place is beautiful and well-maintained, with a staff that cares deeply for residents. Shelly is described as caring, friendly, and very informative, making tours personal and reassuring. The staff and residents are welcoming and supportive, helping families and new residents feel comfortable. The variety of daily activities is wonderful, keeping residents active and engaged. The dining program is excellent, with delicious meals and flexible options. The transition to Urbana Place is seamless and stress-free, with clear communication. The leadership team is praised for being helpful, accommodating, and positive in guiding families. Urbana Place feels like home, with a warm, family-oriented community. The facility is consistently clean and well-maintained, with compassionate staff. Families report confidence in the care and services, noting professionalism and dedication.
They claim infection control is severely lacking, with aides not washing hands and gloves being reused for multiple tasks. They say residents are left unsupervised during mealtimes and in common areas, creating serious safety risks. They report required toileting and brief changes are repeatedly skipped, leaving residents sitting in urine for hours. They allege Urbana's memory care staff complete only a fraction of required services while being billed for 100% of them. They describe leadership as gaslighting, dodging questions, and giving vague or contradictory answers. They state Lifespark leadership is retaliatory and that extra fees are illegally charged. They view the facility as profit-driven with insufficient staffing, compromising resident care. They warn families to stay away from Urbana and Lifespark facilities due to ongoing issues. They report poor communication, with staff failing to answer calls or emails for days. They mention safety concerns like a camera being unplugged and lack of accountability for care lapses. They advise avoiding arbitration agreements because, in their view, they primarily benefit the facility rather than families.This community is best suited for families seeking a warm, home-like assisted living experience in Brooklyn Park where a proactive, personable staff and a robust activities calendar translate into daily life that feels active and engaging. Prospective residents who want a welcoming transition, attractive apartments, and a dining-forward environment will find Urbana Place compelling. Reviews consistently praise the marketing and admissions process for being thoughtful and responsive, with Shelly and the leadership team helping families navigate moves with clarity. The overall atmosphere is described as clean, well maintained, and punctuated by residents who know one another, contributing to a sense of belonging that can make a difficult move feel like the right, supported choice.
For memory care or more governance-driven concerns, however, alternatives deserve careful consideration. Multiple families have raised warnings about Urbana's memory care unit, citing ongoing safety and care issues that allegedly persisted despite leadership changes and claims of accountability. Allegations range from inadequate supervision and infection-control lapses to missed toileting and care tasks, alongside disputes about billing and contract terms. There are also pointed cautions about arbitration agreements and corporate-level handling. In short, for families prioritizing flawless memory-care oversight, or seeking a facility with a consistently transparent, litigation-free record, exploring other options may be prudent.
The strongest positives here clearly support the assisted-living core: the facility's beauty and cleanliness, the breadth of daily activities, and the perceived attentiveness of staff. Families frequently note that staff know residents by name, respond with warmth, and create a social, inclusive environment where residents participate in a wide menu of programs and events. The culinary program and dining experience are repeatedly highlighted as high points, with flexibility to accommodate preferences. Leadership and frontline employees alike are praised for creating a culture that feels respectful, dignified, and genuinely oriented toward residents' well-being - an offset to many who fear the isolation of long-term care.
Those same positives, though, do not fully offset the most serious concerns documented in memory care experiences. Guest reviews describe significant safety gaps, with insufficient staff presence during meals or in common areas, and reported lapses in essential care tasks. Allegations of delayed or incomplete care, and even questions about how needs are tracked and reported, create a substantial risk calculus for families considering memory care here. When memory-care reliability and measurable accountability are non-negotiable, these accounts matter as much as, if not more than, the engaging social program in the rest of the community.
For families weighing a decision, a practical approach is essential. If memory care is anticipated, insist on a transparent line of sight into staffing ratios, care plans, and supervision schedules. Request to meet the direct care team and observe how cares are executed during a live shift. Obtain written guarantees on contractual services, and probe any arbitration provisions or non-disclosure elements before signing. Have a candid conversation about how issues are escalated and resolved, and ask for recent independent reviews or regulator records to verify current performance. The goal is to separate the bright, people-first culture from the more troubling, long-standing governance questions.
In the end, Urbana Place delivers a compelling, well-rounded assisted-living experience that works beautifully for residents who thrive on social engagement, purposeful programming, and attentive, personable care. Families seeking a bright, active environment with a staff that feels like a neighborly team will likely experience strong satisfaction here. Yet for those whose loved one will require consistent, tightly controlled memory-care oversight, or who want assurances free of internal conflicts and financial disputes, it is essential to compare alternative communities with demonstrably stronger track records in safety, transparency, and governance. If Urbana Place is chosen, grounding expectations in written care plans, ongoing family conferences, and vigilant oversight will maximize the chances of a positive, long-term fit.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (18 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in Brooklyn Park, MN! Here, we provide a comfortable and caring environment for seniors to enjoy their golden years with peace of mind.
Our community offers a range of amenities to make daily life enjoyable and convenient. Residents can stay connected with cable or satellite TV and Wi-Fi/high-speed internet access. Our dining room provides delicious meals in a restaurant-style setting, where residents can socialize and savor their meals. The fully furnished apartments are designed for comfort and convenience, with kitchenettes for those who prefer to prepare their own snacks or beverages.
We take care of all move-in coordination so that new residents can transition smoothly into our community. Housekeeping services ensure that the living spaces are clean and tidy at all times. Outdoor spaces and a beautiful garden allow residents to enjoy nature and relax in the fresh air.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time, while special dietary restrictions including diabetes diets are accommodated.
At our community, we prioritize mental wellness by offering a comprehensive mental wellness program. Residents have the opportunity to engage in resident-run activities as well as scheduled daily activities organized by our staff.
Conveniently located near various amenities, our community is surrounded by cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to everything they need to maintain an active and fulfilling lifestyle while remaining close to medical facilities if needed.
Come discover the warmth and care of our assisted living community in Brooklyn Park, MN!
Senior Living is located at 9518 Unity Lane North, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
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