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4.2 from 25 reviews
5 stars
18
4 stars
2
3 stars
0
2 stars
1
1 stars
4
Overall Review of Senior Helpers Minneapolis
common14 reviews mention this
Caregivers feel attentive and kind
Caregivers are frequently described as attentive, caring, and kind.
Many residents and family members describe caregivers who treat them with respect and show genuine care. Reviews highlight help that goes beyond basic tasks, like stepping in with chores, paying attention to needs, and making outings or daily routines feel smoother. Several mentions specifically call out warmth and professionalism, along with trust in the person providing support.
common7 reviews mention this
Day-to-day help covers errands and chores
Daily support commonly includes errands, meals, and household help.
A recurring theme is practical help that fits real daily life, including running errands and getting to appointments. Multiple reviews describe assistance with housework like cleaning, laundry, and dishes, and some include meal-prep support. Residents also mention help that supports comfort and routines, such as preparing for time together and getting ready before going out.
common9 reviews mention this
Communication and responsiveness stand out
Families often praise communication and quick responses from the team.
Several reviews emphasize that questions get answered promptly and that the care team shares updates. People describe caregivers who communicate about progress, keep family informed about needs, and respond effectively when concerns come up. While most reviews frame this positively, a smaller set points to missed notifications during changes and delays in follow-up after problems were raised.
caveat3 reviews mention this
Follow-through problems affect peace of mind
Some reviews report breakdowns in scheduling, billing, and follow-up.
A few reviewers describe serious issues that undermined confidence, including problems with hours versus what was agreed and not getting a return call after multiple attempts. There are also complaints about medication-related handling and billing issues, including not being notified about a nurse change. One reviewer also raises concerns about training and whether the service is dependable for their needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Minneapolis-St Paul International (15 miles away)
Nearby Places of Interest
This part of Minneapolis, Minnesota, offers a variety of amenities that may appeal to seniors looking to settle in the area. With convenient access to healthcare facilities such as Physicians Aesthetic Reconstructive Plastic Surgery and Unity Hospital, residents can feel secure knowing medical assistance is close by. Numerous dining options like Route 47 Pub And Grub and Hibachi Grill & Supreme Buffet provide opportunities for socialization and exploring different cuisines. Additionally, there are several pharmacies nearby for easy access to medication and healthcare supplies. For those seeking spiritual fulfillment, places of worship like Fridley United Methodist Church and North Heights Lutheran Church are within a short distance. The presence of cafes, theaters such as AMC Coon Rapids 16, and parks like Pinebrook Park offer leisurely activities for seniors to enjoy in this vibrant community.
Physicians
Aesthetic Reconstructive Plastic Surgery (0.5 miles)
Senior Helpers Minneapolis is located at 7362 University Ave NE Ste 210, Minneapolis, MN 55432 in Ramsey County, Minnesota
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Minneapolis-St Paul International (15 miles away)
24-hour supervision and restaurant-style dining with dietary accommodations.
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