11901 Round Lake Boulevard Nw, Coon Rapids, MN 55433
For more information about senior living options: (866) 208-4318
Overall Review of Round Lake Home
Pros
Mom really enjoys living at Round Lake.- The care staff is excellent.
- The food was amazing.
- Round Lake Senior Living is a beautiful community with that homestyle vibe.
- The staff is kind and caring.
- The food is always hot and restaurant quality.
- The team at Round Lake is simply the best.
- This is a brand new building and it is absolutely beautiful.
- The front desk staff are very welcoming and friendly right away when you walk in.
- Leadership is readily available and dedicated to the well-being of the resident and staff.
Cons
Half of the staff are there for the paycheck. - The food is not good.
- The place is a scam.
- The facility is too expensive and takes advantage of the elderly, with no communication to families.
- The experience was very stressful and worrisome for the family during the grieving period.
- The staff were rude and uncooperative.
- The financial department is unhelpful and unresponsive, failing to provide bills or refunds.
- The CNA argued with a tenant in front of everyone.
Review
Round Lake Home in Coon Rapids, MN is best suited for active seniors who want a lively, modern campus with a homelike feel, robust social programming, and solid meals. It tends to serve residents who need light to moderate assistance rather than acute medical oversight, and who value a strong sense of community and visible leadership. Those prioritizing crystal-clear billing, consistent staffing, and flawless communication with families may want to explore alternatives.
The campus itself is striking, new construction, clean lines, a welcoming front desk, and leadership that remains accessible to residents and families. Staff are frequently described as kind and caring, with many going the extra mile for residents who participate. Activities are deliberately designed, from ribbon-cutting celebrations for new moves to cultural events and daily opportunities for movement and local outings. Food quality stands out for many, with some reporting restaurant-style meals and even high-quality coffee as a daily perk.
However, the positives sit beside notable drawbacks. Care quality is a mixed bag: some caregivers are thorough and patient, others appear to be simply clocking in. Understaffing surfaces in ways that affect responsiveness and daily services, and financial interactions are a recurring concern. Several families report billing friction, delays in invoices, and even attempts to raise rent after a loved one’s death without clear justification. Interactions with business staff and nursing leadership can feel opaque, and there are instances where staff behavior undermined trust in the facility.
Those trade-offs can be overcome for the right resident. When care teams are attentive, programming is engaging, and the atmosphere conveys genuine warmth, residents tend to thrive and settle in more quickly. A visibly active leadership presence combined with a calendar full of meaningful events helps create community and belonging that can offset some administrative missteps. For families willing to stay involved, asking questions, reviewing bills, and verifying services, the overall experience can feel both comforting and deeply supportive.
Prospective residents should weigh alternatives if predictable costs and consistent nursing oversight are non-negotiable. For those requiring strict financial transparency or who want guaranteed, uniform staffing across shifts, other communities may offer more predictable terms. Likewise, if high-level medical coordination or specialized memory care is essential, Round Lake may not deliver the level of oversight some residents require. The recurring finance concerns and occasional staffing gaps suggest a careful, proactive approach to contracting and ongoing oversight before committing.
In practical terms, a thoughtful visit should focus on three areas: stable staffing patterns across shifts, a clear, itemized billing process with a dedicated contact, and realistic expectations for daily care and meal service. Request to speak with current residents and families about their day-to-day experiences, review sample menus and activity calendars, and obtain a detailed budget for the first 12 months. If these elements align with family priorities, Round Lake can be a strong, even superior choice for a vibrant, engagement-focused senior living experience. If they do not, alternatives that emphasize transparent pricing and steady care may prove more suitable.
3 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (22 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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