11901 Round Lake Boulevard Nw, Coon Rapids, MN 55433
For more information about senior living options: (844) 490-3973
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Round Lake Senior Living presents a paradoxical picture: the same community can feel like a welcoming home to some families while leaving others frustrated and wary. On the one hand, the building itself is repeatedly described as beautiful, modern, and thoughtfully designed. Several reviewers highlight a fresh, pristine environment with a homelike vibe, chef-style touches in the kitchen, and inviting front desk staff. One observer notes that the front desk is welcoming from the moment you walk in, with leadership readily available and clearly devoted to the well?being of both residents and staff. In another account, a ribbon-cutting ceremony marks the warmth and official embrace of new residents, reinforcing a sense that this is a place where people want to belong and be celebrated as they move into assisted living.
The aesthetics are not the only strong point. Multiple voices praise the social and community aspects of life at Round Lake. Families recount residents being friendly, inclusive, and actively engaged in events and local activities. One reviewer emphasizes the homestyle feel, the presence of a paved loop trail with exercise stations, and the sense that the halls are long enough to offer comfortable daily walks even in winter. There are mentions of diverse cultural and seasonal activities - from Cinco de Mayo celebrations to Kentucky Derby events - and celebrations that help residents feel connected to a larger community beyond their apartment doors. For some families, these elements - engagement, friendliness, and opportunities to participate in meaningful events - offer real value and joy.
Yet the experience is not uniform. A recurring theme among critiques is variability in staffing and care quality. Several reviews describe the care staff as a mixed bag: some caregivers are thorough, patient, and genuinely attentive, while others are described as merely "doing their job" without the same level of commitment. In one telling line, a reviewer notes that "half of the staff is awesome, the other half is just there for the paycheck," underscoring a perception of inconsistent dedication that can affect daily life and the level of support a resident receives. This inconsistency is reinforced by a separate account of rude or uncooperative behavior from some staff members, particularly in situations involving long?term care insurance discussions and general communications with families. The impression of staff struggle - despite a beautiful building and good intentions - suggests that proper staffing and morale are critical levers for delivering a consistently positive experience.
Food and dining experiences further illustrate the mixed reality. Several reviewers are effusive about meals, describing food as "amazing" or "restaurant quality" and noting that it is served hot. One guest even lauds the quality of coffee and the overall dining atmosphere, painting a picture of a vibrant, well-run dining service. By contrast, other voices describe the food as underwhelming and the facility as understaffed in the kitchen and dining areas, with that understatement translating into a belief that the meals do not justify the cost. This dichotomy makes it clear that the dining experience is highly dependent on the day and the staff on duty, rather than a fixed standard across the community.
Financial administration and communication present another set of concerns for some families. A number of reviews flag serious issues around billing, refunds, and transparency. One review recounts an alarming post?death rent maneuver, where a family faced a substantial rent increase for a surviving spouse with no additional services and no warning - a situation described by the reviewer as a stressful and distressing experience during bereavement. Other families report difficulty obtaining bills electronically, delays in processing refunds for unused services after a resident's death, and a feeling that the financial team withdraws after money is no longer owed, leaving families with unanswered questions. Taken together, these financial experiences contribute to a perception that, while the community can be loving and well?intentioned, the administrative backbone needs tightening and clearer, more compassionate communication.
Communication with families and the larger community also comes under scrutiny. Several reviews emphasize the importance of timely updates and proactive outreach, especially when sensitive or complex issues are involved. In some cases, "they could not give information" after assurances had been made, and there are admonitions about a lack of contact with families and claimants. The contrast between sleek marketing materials and moments of quiet silence in administration can feel stark to families navigating care decisions, bills, and transitions. Conversely, other testimonials highlight a strong administrative presence and a culture of going "the extra mile" to ensure residents are well cared for and engaged, suggesting that the leadership and frontline teams can be a powerful force for positivity when aligned with resident needs.
Taken together, the reviews paint a nuanced portrait of Round Lake Senior Living. The facility itself is repeatedly praised for its beauty, its modern design, and the potential it holds to create a lively, inclusive community. Residents and families who experience consistent, compassionate care and reliable, respectful financial handling describe Round Lake as a place that truly supports independence, social connection, and everyday joy. Those who encounter staffing gaps, inconsistent care, frustrating billing practices, or communication gaps, however, describe a much more challenging experience - one in which the promise of a welcoming home is undermined by operational and relational hurdles.
For anyone considering Round Lake Senior Living, the takeaway is clear: there is substantial positive potential here, but it is tightly linked to the people who work there and the systems that support them. Prospective residents and families should prioritize direct conversations about staffing levels, care planning, and the specific services included in the monthly rate. They should also seek clarity on billing practices, the handling of refunds, and the process for communicating with families, particularly in difficult or emotionally charged times. A tour and trial period could be especially telling, revealing how the team handles day-to-day interactions, how they respond to questions about finances, and whether the resident's voice remains central in decisions about care and programming. In the best cases, Round Lake can feel like a bright, welcoming home with engaged staff, delicious meals, and a robust calendar of activities; in others, it can reveal the gaps that families worry about when they weigh the realities of care, cost, and communication.
Welcome to Round Lake Home, a premier assisted living community nestled in the beautiful neighborhood of Coon Rapids, MN. Our community offers a wide range of amenities and care services designed to enhance the overall well-being and comfort of our residents.
Upon entering our community, you will be greeted by a warm and inviting dining room where delicious meals are served daily. Each apartment is fully furnished and thoughtfully designed to create a cozy and familiar atmosphere for our residents. In addition, our housekeeping services ensure that your home remains clean and tidy at all times.
Our outdoor space provides the perfect setting for residents to relax and enjoy the fresh air. Whether it's strolling through our garden or simply unwinding on one of our comfortable outdoor seating areas, there is always an opportunity to embrace nature.
For those seeking connectivity, we offer telephone and Wi-Fi/high-speed internet access throughout the community. Stay connected with loved ones or engage in online activities at your convenience.
At Round Lake Home, we understand the importance of providing assistance with daily activities. Our highly trained staff is available to assist with bathing, dressing, transfers, medication management, meal preparation according to dietary restrictions including diabetes diet, and coordination with health care providers. We also provide transportation arrangements for medical needs as well as scheduled transportation to doctors' appointments.
We believe in promoting an active lifestyle, which is why we offer a variety of daily activities for our residents to enjoy. From engaging social events to stimulating cognitive exercises, there is always something exciting happening within our community.
Convenience is key at Round Lake Home. Nearby amenities include three cafes for socializing or grabbing a quick bite to eat, six parks for enjoying nature's beauty or staying active in outdoor recreational activities like walking or playing sports. For healthcare needs, we have 13 pharmacies and seven physicians nearby. There are also numerous restaurants offering delicious dining options just minutes away.
For spiritual peace and reflection, there is one place of worship nearby for residents to attend and find comfort. If you're in the mood for entertainment, two theaters are within close proximity, ensuring you can catch the latest movies or enjoy live performances.
Additionally, we understand the importance of having access to medical care when needed. With one hospital nearby, our residents can feel confident knowing that high-quality healthcare is readily available.
At Round Lake Home, we are committed to providing a warm and caring environment where each resident can live life to the fullest. Come be a part of our vibrant community today!
Round Lake Home is located at 11901 Round Lake Boulevard Nw, Coon Rapids, MN 55433 in Anoka County, Minnesota
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