Jones Harrison Residence Assis in Minneapolis, MN
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3700 Cedar Lake Avenue, Minneapolis, MN 55416
For more information about senior living options: (844) 490-3973
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The staff are exceptional and caring, with genuine compassion for residents. The facility is beautiful, well-maintained, and feels like home. The therapy teams provide outstanding physical and occupational therapy. The staff offer meaningful one-on-one time with residents and personalized care. Leadership and staff work collaboratively with families, providing regular, helpful updates. The environment is compassionate and resident-centered, focused on comfort and healing. Families repeatedly express gratitude for the dedication and quality of care at Jones Harrison.
Several reviews characterize management as unprofessional and unresponsive, noting multiple unanswered calls. Families recount difficulty contacting anyone by phone and a lack of timely updates. Some reviews describe the facility as dangerous or uncaring, with call lights left on for long periods. There are claims that staff sometimes fail to administer medications or provide necessary care, leaving residents in pain. The food and nutrition are criticized as rancid, inedible, or not prepared according to orders. Discharge decisions are described as rushed and unsafe, sending residents home before they are ready. Alleged medication errors include withholding or mismanaging prescriptions. Several reviews report staff with poor bedside manners, rude supervisors, and a lack of empathy for residents. Some reviewers warn against bringing loved ones there, calling the facility a "house of horrors." There are accounts of residents being left unattended during transfers or on toilets for extended periods.Jones Harrison Residence Assisted Living is best suited for families that prioritize deeply attentive, seasoned caregiving and a warm, community-oriented atmosphere. The core asset is the caregiving staff: experienced nurses and aides who stay with residents long enough to know their routines, preferences, and histories, delivering one-on-one time and genuine, compassionate care. The programmatic side - meaningful activities, engaging social events, and integrated therapy services - often shines, with residents benefiting from dedicated teams that tailor activities and rehab to individual needs. The setting itself is appealing: a well-kept, pleasant building with lake views and inviting common spaces that convey a residential feel rather than a clinical one. This combination makes Jones Harrison a strong fit for families who value personal connection and active daily engagement above all else.
Yet the community may not be the right match for every family. A recurring thread in the reviews is frustration with management and communication gaps that can hinder timely advocacy and coordinated care. Prospective families should beware inconsistent accessibility to front desk and leadership, and the legitimate concern that important concerns may not be answered promptly. For those who require rigorous administrative accountability, rapid escalation of problems, and a tightly controlled discharge process, alternatives with more transparent governance and clearer lines of responsibility may be preferable. In short, this is a facility where excellent day-to-day caregiving can coexist with uneven administrative responsiveness.
The strongest offset to the downsides lies in the depth of the frontline care. When the caregiving staff are engaged, residents receive attentive assistance, meaningful interaction, and steady support through memory care or rehabilitation periods. The longevity of staff fosters trust, and families frequently note that the team treats residents as part of a family rather than as tasks to complete. Therapy services - particularly physical and occupational therapy - are highlighted as a standout when delivered consistently, contributing to meaningful progress and stronger daily function. A well-maintained environment, active programming, and accessible communication from certain team members further reinforce the positive day-to-day experience. These advantages can make a substantial difference for residents who flourish with personalized attention and predictable routines.
However, the cons do not disappear simply because the care staff excels on the floor. Medication management and response times in urgent moments are repeatedly cited as problematic when management or shift leaders fail to coordinate effectively. Discharge planning has also drawn serious critique, with families feeling left out or misinformed about readiness for independent living, and in some cases discovering that the resident's condition did not align with the discharge plan. The facility's size and complexity appear to magnify these gaps: when care plans drift or when staff communication is inconsistent across shifts, the overall safety and continuity of care can be compromised. Food quality and responsiveness to pain or basic comfort needs have also been uneven in some episodes, contributing to a perception that medical governance is inconsistent.
From a decision-making standpoint, these trade-offs point to a clear conclusion: Jones Harrison can be an excellent home for residents who thrive on strong personal care, engaging activities, and a caregiver-driven culture, provided that families stay actively involved and verify that governance and discharge processes are robust. For residents who depend on reliable management oversight, consistent medication practices, and predictable administrative support, this community may require careful trial-and-guarded expectations or a comparative search elsewhere. The best approach is a rigorous, questions-forward tour that probes not only care quality but the strength of the leadership and the reliability of communication pathways.
Before committing, families should demand concrete assurances and measurable practices. Ask for the administrator's background and ongoing accessibility; request a dedicated point of contact for family concerns with guaranteed response times; review the care planning process, including who updates plans and how often they are reassessed; and confirm medication administration protocols, call-light response times, and fall-prevention procedures. Inquire about discharge criteria, post-discharge support, and coordination with external providers. Finally, inspect dining quality and menu options, and observe a shift in which front-desk operations and staff communication with families are most effective. A careful, evidence-based evaluation will reveal whether Jones Harrison's exceptional direct care can be sustained alongside consistently reliable administrative leadership.
21 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Jones Harrison Residence Assisted Living Community is a premier facility located in Minneapolis, MN, offering exceptional care services and amenities for seniors. As a skilled nursing facility, our dedicated and well-trained staff provides 24-hour supervision and assistance with activities of daily living to ensure the comfort and well-being of our residents.
Our community features a range of amenities designed to enhance the quality of life for our residents. They can enjoy the convenience of an on-site beauty salon for grooming needs, cable or satellite TV for entertainment, and fully furnished accommodations for their comfort. Our beautiful garden and outdoor spaces provide opportunities to relax and enjoy nature, while our swimming pool offers a refreshing way to stay active.
We understand the importance of maintaining a clean living environment, which is why we provide housekeeping services. Residents also have access to a kitchenette in case they prefer to prepare their own meals. Additionally, laundry services are available to make daily tasks more manageable.
At Jones Harrison Residence, we prioritize the well-being and health of our residents. We offer medication management and coordinate with healthcare providers to ensure appropriate care is provided. Our mental wellness program aims to support emotional stability and cognitive health. Physical therapy services are also available to help maintain mobility and strength.
Nutrition plays a vital role in overall wellness; hence we provide diabetes diets as well as special dietary restrictions tailored to individual needs. Our dedicated team prepares delicious meals that cater to these requirements.
Transportation is made convenient with arrangements available for medical visits as well as doctor's appointments. Residents can also take advantage of Wi-Fi/high-speed internet throughout the community for staying connected with loved ones.
In addition to these amenities and care services, Jones Harrison Residence offers a wide range of activities that promote socialization and engagement within the community. Residents can participate in community-sponsored activities tailored to their interests or attend religious services according to their beliefs. Scheduled daily activities keep them entertained while fostering friendships among residents.
Our location offers excellent proximity to various amenities in the area. Residents have access to cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close reach.
At Jones Harrison Residence Assisted Living Community, we strive to provide a welcoming and enriching environment where our residents can enjoy a comfortable lifestyle while receiving the care and support they need.
Jones Harrison Residence Assis offers Studio apartments.
Jones Harrison Residence Assis is located at 3700 Cedar Lake Avenue, Minneapolis, MN 55416 in Hennepin County, Minnesota
Jones Harrison Residence Assis on seniors.fyi includes 12 photos including images showing interior, nature, natural light, building, dining, decor, salon, lighting, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Windows
Dining
Kitchen
Lighting
Natural Light
Waiting Area
