1201 Brook Avenue South East #211, Minneapolis, MN 55414
For more information about senior living options: (844) 490-3973
They are very friendly and fast. They are great people and very helpful. They are very efficient and professional; Mohamed is highly recommended. They are the best company with nice people who care about clients' well-being. They let late arrivals in and are very kind and helpful. They have helpful staff and are recommended to everyone. They are accommodating and very efficient. They provide very quick service and are really friendly. Healing Hands Home Care is an amazing company that truly cares about its clients. The staff are professional and the office is beautiful.
The reviewer labeled the service a complete scam. They described the location as a super trashy location. They reported that calls went unanswered and went straight to voicemail. Messages were left on read multiple times. They were told there was no booking and could not get a refund within the policy. They described the customer service as horrible and the professionalism as the worst they've ever seen. They advised others not to waste money on the service.The collection of feedback around this home care company presents two very different experiences, painting a picture of a service that can be either highly praised or deeply criticized depending on the encounter. At one end of the spectrum, a single account describes a frustrating and escalating problem: a booking made four months in advance to perform a task in what was described as a "super trashy location" for a 25-minute search. The reviewer details a breakdown in communication - no answer when they called, straight to voicemail, and multiple messages left without a response - before receiving a reply that they were not in the books. Despite providing a screenshot of the appointment, they were told to seek a refund, which they explain wasn't possible due to a cancellation policy that forbids refunds within four hours of the appointment. They insist that the appointment was scheduled for that exact time, and they express strong dissatisfaction with what they called a scam, citing poor customer service, a disappointing location, and a lack of professionalism. The sentiment is raw and emphatic, underscored by a forceful warning not to waste money on the service.
In contrast to that negative experience, the rest of the feedback tends to be overwhelmingly positive, emphasizing accessibility, responsiveness, and a customer-centered approach. Several reviews begin with simple, upbeat affirmations like "Best" and "I love this company so much," immediately signaling strong trust and affection for the organization. Phrases such as "Anytime you need help they are always there to help" and "Very friendly and fast" recur, painting a pattern of a team that is quick to respond and easy to work with. The tone across these messages is consistently appreciative, highlighting the reliability and warmth of the staff rather than any procedural friction.
A number of reviewers call out specific aspects that contributed to their positive perceptions, including friendliness, efficiency, and a genuine willingness to assist. Comments like "Excellent," "Very efficient and professional," and "highly recommend Mohamed" suggest that individual team members are memorable for their level of service. The repeated emphasis on helpfulness and speed reinforces the impression of a responsive organization that values its clients and aims to make their experience as smooth as possible. The name Mohamed appears multiple times, with reviewers noting that he is enjoyable to work with and diligent, signaling a personal connection that goes beyond generic service.
Additional reviews broaden the appreciation to describe a consistently supportive environment for clients and caregivers alike. Reviewers repeatedly use terms like "Accommodating," "very efficient," and "very quick service," conveying a sense that the company not only delivers care but also respects busy schedules and urgent needs. There are mentions of the overall atmosphere being welcoming and considerate, including remarks about being promptly greeted and assisted with a calm, professional demeanor. Several customers express faith in the company's commitment to well-being, suggesting that the staff take a proactive stance in ensuring clients are comfortable, secure, and well cared for on a day-to-day basis.
Beyond personal interactions, the feedback highlights the broader strengths of Healing Hands Home Care as a provider. Several reviews describe the organization as one of the best in its field, with praise for client care that goes beyond immediate needs to encompass training, ongoing support, and the well-being of both clients and caregivers. The company is described as professional and truly caring, with reviewers noting that they go "one step farther" than others by offering comprehensive services, training, and clear information about what is available. The business is portrayed as a solid, reliable partner for those seeking dependable home health care, with frequent mentions of a clean, comfortable office environment and accessible facilities such as free designated parking and air-conditioned spaces.
Taken together, the reviews suggest a business identity defined by two competing narratives. When things go smoothly, clients describe a responsive, compassionate team that prioritizes the client's needs, delivers fast and friendly service, and provides meaningful support for both clients and caregivers. The presence of a recognizable, caring figure - personified in part by Mohamed - adds a personal touch that many clients remember and recommend. On the other hand, there is a conflicting account of a failed interaction that centers on miscommunication, policy friction, and a perception of being let down at a critical moment. This single negative experience stands in stark relief to the consistent, positive feedback about professionalism, warmth, and thorough care that dominates the rest of the testimonials.
Overall, the body of reviews presents Healing Hands Home Care as a company with a strong track record of reliability, client support, and professional conduct, capable of delivering high-quality service and building lasting trust with many clients. The majority of messages celebrate quick responsiveness, friendly and attentive staff, and a genuine commitment to wellbeing and companionship, underscored by praise for specific staff members and the organization's approach to training and support. While one reviewer voices significant frustration and accuses the service of a scam, the broader narrative from multiple voices remains one of admiration for a company that people feel confident recommending for dependable home health care, thoughtful care, and a welcoming, professional environment.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Minneapolis, MN, Healing Home Services offers a comfortable and supportive assisted living community for seniors. Our fully furnished apartments come with amenities such as cable or satellite TV, a dining room, and a kitchenette. Residents can enjoy the beautiful outdoor spaces and garden, as well as access to Wi-Fi/high-speed internet.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for those with diabetes and special dietary restrictions. Our team ensures that medication management is handled efficiently and safely.
At Healing Home Services, we value the mental wellness of our residents. We provide a mental wellness program to cater to their emotional needs. Additionally, delicious meals are prepared according to residents' dietary requirements, promoting overall health and nutrition.
We encourage an active social life within our community through resident-run activities and scheduled daily activities. For added convenience, there are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals in close proximity to our community.
Choose Healing Home Services for a caring environment where seniors can feel at home while receiving the support they need.
Healing Home Services is located at 1201 Brook Avenue South East #211, Minneapolis, MN 55414 in Hennepin County, Minnesota
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
