Information last verified:
1415 Lilac North Drive Suite 210, Golden Valley, MN 55422
For more information about senior living options: (844) 490-3973
Moments Hospice has been a wonderful partner to work with. Marla has been exceptional, with professionalism, responsiveness, and dedication. Moments Hospice provides compassionate and professional support during challenging times. Their dedicated team ensured the family member’s comfort and dignity throughout the process. Patients at Moments Hospice are greeted warmly and listened to attentively. The staff works diligently to address questions and concerns promptly, ensuring the highest standard of care. Moments Hospice allowed loved ones to spend final months at home, surrounded by family and love. They deliver excellent care from skilled and compassionate professionals. The Moments Hospice team is kind, caring, and professional across nurses, aides, chaplains, and social workers. The team in Appleton is truly angels, guiding families through a difficult journey. Moments Hospice is a world-class organization with a patient- and family-centered focus. Moments Hospice did a fantastic job of making loved ones comfortable in their last days.
The staff were kind but incompetent. The death certificate was mismanaged due to a mix-up with another patient, causing delays. Management did not return phone calls and communication was poor. The care was described as horrifying and unprofessional, with the family not contacted before, during, or after death. There were reports of overmedicating a dementia patient and failing to notify the family about the decline and death. They kicked a very sick patient off the program for needing equipment, leading to inadequate care.Good Sam Golden Valley serves best for families facing end-of-life decisions who want a deeply compassionate, home-centered hospice partnership that can keep a loved one comfortable and supported in their final months. When the focus is on dignity, empathetic 24/7 presence, and a multidisciplinary team that genuinely treats patients and families as partners, this community delivers. The strongest case is made for families who value continuous home care, music and massage therapy options, presence from nurses, aides, a social worker, a chaplain, and a care team that aims to align with the loved one’s stated wishes. For those seeking seamless coordination, clear role delineation among caregivers, and a calm, familiar environment during a difficult transition, this setting can be a robust fit. In short, it’s ideal for families prioritizing relational care, emotional support, and practical end-of-life management in a trusted, supportive framework.
Those who may want to consider alternatives are families where administrative reliability and flawless communication are non-negotiable. The reviews show a dichotomy: consistently compassionate, hands-on care in many cases, but recurring concerns about inconsistent administrative follow-through, slow or fragmented communication, and occasional missteps in care coordination. If the priority is a perfectly predictable administrative experience, timely visits on weekends, rapid response times, and unwavering transparency in every update, some families have found those expectations unmet. Dementia- and Alzheimer’s-specific needs can amplify gaps in coordination, so a team with a proven track record of seamless information flow and a single, accountable point person becomes essential. In such situations, exploring other hospice options or providers with a sharper reliability profile is prudent.
The strongest pros of Moments Hospice align closely with what families value most at end of life: warmth, respect, and dedicated, professional care. Multiple reviews praise the staff for kindness, competence, and a willingness to listen to families’ concerns, ensuring comfort and dignity for the patient. The presence of a broad care team, nurses, aides, social workers, chaplains, and even music therapy, creates a holistic approach that addresses medical needs, emotional well-being, and spiritual reassurance. When a loved one can remain at home, or transition smoothly to a familiar setting, the ability to tailor care around family routines and rituals becomes a meaningful offset to occasional administrative friction. In practice, these pros translate into calmer days for patients and clearer, calmer conversations for families navigating difficult decisions.
That said, the main cons repeatedly cited center on administration and communication rather than the core bedside care. A subset of reviews describe delayed or inconsistent contact from leadership, trouble obtaining timely information, and at times disjointed handoffs between caregivers. There are painful, specific narratives about miscommunication around death certificates, insufficient outreach during critical moments, and experiences that left families feeling sidelined at precisely the times they needed steady guidance. These concerns do not negate the fundamental humanity and skill of the care team, but they do remind prospective families that excellent bedside care must be matched by disciplined, proactive administrative leadership. For families choosing this path, establishing a clear contact protocol and demands for timely updates up front is essential.
From a decision-making perspective, the practical steps to maximize value are clear. Start by confirming the coverage area and whether continuous home care is possible for the loved one’s condition and schedule. Demand a designated care coordinator who will serve as the single point of contact and who can provide regular progress notes, not just when a crisis hits. Require explicit timelines for nurse visits, weekend availability, and on-call response expectations. Proactively request how death certificates and final paperwork will be managed, and insist on real, timely communication about any changes in the plan. If possible, speak with families who have recent experiences, both positive and negative, to gauge consistency, responsiveness, and how the team handles sensitive moments. Finally, set a trial period with milestone checkpoints to ensure care aligns with expectations before committing long-term.
In the end, this community represents a strong option for families seeking compassionate, comprehensive hospice support that can honor patient wishes and keep loved ones comfortable in their own space. The best-fit families are those who will partner closely with a multidimensional team, value music or massage therapy as complementary supports, and demand a humane, dignified approach during a challenging journey. They should also be prepared to actively manage and monitor administrative communication, seeking assurances of reliable coordination and timely information. When these conditions are met, Moments Hospice through Good Sam Golden Valley can deliver meaningful relief, steady guidance, and a respectful, intimate end-of-life experience. For families where administrative consistency and flawless execution are non-negotiable, however, exploring alternatives that emphasize reliability at every touchpoint may be the wiser course.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Sam Golden Valley is an assisted living community located in Golden Valley, MN. Our facility offers a wide range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Outdoor space is also available for residents to enjoy.
We pride ourselves in providing exceptional care services to our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers. Our mental wellness program ensures that each resident's emotional well-being is taken care of.
At Good Sam Golden Valley, we understand the importance of proper nutrition. We accommodate special dietary restrictions and provide diabetes diets when needed. Meal preparation and service are provided to our residents to ensure they receive delicious and nutritious meals.
Our community encourages social engagement through a variety of activities. Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities. This allows for a vibrant and supportive community where friendships can be formed.
For added convenience, we are surrounded by numerous amenities in the area. There are four cafes nearby for residents to enjoy. Nine parks provide opportunities for outdoor recreation and relaxation. Thirteen pharmacies ensure easy access to medications. Two physicians are conveniently located nearby for any medical needs that may arise. Additionally, there are 39 restaurants within close proximity to cater to different culinary preferences. Two places of worship offer spiritual support, and four hospitals ensure immediate medical attention if required.
At Good Sam Golden Valley, we strive to provide a comfortable and enriching lifestyle for our residents while ensuring their health needs are met with compassion and expertise.
Good Sam Golden Valley is located at 1415 Lilac North Drive Suite 210, Golden Valley, MN 55422 in Hennepin County, Minnesota
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