4400 82Nd Avenue North, Brooklyn Park, MN 55443
For more information about senior living options: (844) 490-3973
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Steve is a good manager who goes out of his way to help every resident and is always available when needed. Empowerment/Hidden Creek ranks in the top 25% of the facilities the reviewer has visited. The homes are clean and the caregivers appear to be engaged with the clients. The administrative staff are very involved with day-to-day operations, and the standards and care for clients' needs are well demonstrated. Roger and his team are delivering much-needed assisted living services for the mentally ill, with dedicated and passionate professionals who genuinely care for residents' well-being.
The reviewer considers the company to be the most deplorable in terms of client care. The standard of care is described as near to inhumane from top to bottom. From the top to the bottom, no one cares about the mistreatment of clients. Overbilling, noncompliance, no food-prep handling training, undocumented employees, and outright neglect are alleged issues. Whistleblowers reportedly had to resign after reporting mistreatment and staff concerns, costing them their job. They are urged to stay clear of this place. The facility is described as understaffed and lacking proper training. Medication handling is portrayed as unsafe, with meds handed out without proper supervision and possible discrepancies. The company is accused of not filing employee tax returns correctly and of cheating both employees and clients on housing and staffing. It is characterized as profit-driven, with many employees doing nothing on the job. An employee was allegedly assaulted by a resident and was expelled as a result. Residents are described as not being fed adequately, with food that is cheap when provided. There are no activities as advertised on the website. The company is labeled as cheap and understaffed.There is a stark contrast in the voices about Empowerment/Hidden Creek, ranging from shining praise for one individual to fierce condemnation of the organization as a whole. On one hand, Steve, the manager, is described as a standout presence who goes out of his way to help every resident and is consistently available when help is needed. This positive portrayal paints him as a rare, reliable anchor in an environment that residents and families rely on for support and stability.
Yet the other end of the spectrum is profoundly harsh. One reviewer labeled the company as "the most deplorable" they have encountered in terms of client care, urging people to keep loved ones away from these facilities. They describe a culture where care standards border on inhumane, asserting that from the top of the company to the bottom, there is little concern for mistreatment of clients. Specific allegations include overbilling, noncompliance, a lack of food-preparation training, undocumented employees, and outright neglect. The reviewer recounts whistleblowing efforts that led to personal consequences - the cost of reporting mistreatment and crying out to directors and HR, which apparently cost them their job - yet they hold onto the hope that their actions might save a life. The overall stance is a stark warning to stay clear of the organization.
In contrast, another reviewer who positions themselves as a service provider for Empowerment/Hidden Creek offers a much more favorable assessment. After working in roughly 400 facilities, they rank Empowerment/Hidden Creek in the top 25% and describe their facilities as clean and well-kept. They note that caregivers appear engaged with clients and that administrative staff take an active, hands-on role in daily operations. For this perspective, the organization's standards and the care and concern shown toward clients come through as genuine, with a supportive environment fostered by involved leadership and a responsive, collaborative approach.
But even within the provider community lens, there are severe cautions about operational realities. A second negative account highlights chronic understaffing and a complete lack of training. The writer recounts a situation in which they felt set up by a house manager, resigned after reporting that they had not been properly trained, and faced accusations of mismanaging medications. They accuse the facility of distributing medications without adequate supervision, enabling clients to take meds unsupervised or even stockpiling extra meds. The implication is that such practices undermine safety and accountability, with little to no investigation when concerns are raised.
Beyond care quality and training, other reviews raise concerns about governance and employment practices. Allegations include improper filing of tax returns with the federal government, poor pay, and broader accusations that the company cheats both employees and clients on housing and adequate staffing. The sense conveyed is of a company prioritizing profit over people, with staffing levels and training consistently described as insufficient to meet basic care needs. In one deeply negative anecdote, a reviewer recounts being assaulted by a resident, only to be thrown out by the facility, followed by complaints that meals are not provided adequately and that activities - something the site's own materials claim - are nonexistent. The overall mood is one of distrust and frustration.
Amidst the tapestry of criticism, there remains a thread of appreciation for a different facet of the organization. Roger and his team are described as working hard to deliver much-needed assisted living services for the mentally ill. This group is portrayed as dedicated and passionate professionals who genuinely care about residents' well-being, offering a counterbalance to the broader criticisms. The contrast is jarring: on one side, reports of neglect and systemic failures; on the other, earnest efforts by a specific team to provide compassionate, quality care in the same umbrella of services.
The final note rings with a blunt judgment about the organization's approach to cost-cutting. Several reviewers describe the company as "way too cheap" and perpetually understaffed, implying that financial constraints directly translate into poorer outcomes for residents and a higher burden on staff. Taken together, the reviews map a complex picture: moments of commendable leadership and care in the form of Steve's responsiveness and Roger's team, punctuated by deep concerns about operational practices, training gaps, safety, and the overall ethics of care and employment.
In sum, the narrative around Empowerment/Hidden Creek encompassed both praise and profound critique. Some observers highlight clean facilities, engaged caregivers, and attentive administrative staff, while others paint a grim portrait of neglect, mismanagement, and systemic cost-cutting that undermines resident safety and staff integrity. The stories suggest a mixed reality where individual staff members can be exceptional and deeply committed, yet organizational practices and governance may fail to provide consistent, reliable, and ethical care across the board.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Empowerment Healthcare 3 in Brooklyn Park, MN is an assisted living community that offers a range of amenities and care services to provide a comfortable and supportive environment for its residents.
The community features a dining room where residents can enjoy delicious meals prepared and served by the staff. The living spaces are fully furnished, providing a cozy and welcoming atmosphere. Outdoor space is available for residents to relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is also available to assist new residents in settling into their new home seamlessly.
Residents have access to telephone and Wi-Fi/high-speed internet services, allowing them to stay connected with loved ones or engage in online activities of their choice.
In terms of care services, Empowerment Healthcare 3 offers assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that residents receive necessary medical attention. Those with special dietary restrictions, including diabetes diet, are accommodated through meal preparation and service.
Medication management is provided to help residents adhere to their prescribed medications. Transportation arrangement for medical appointments is available for convenience.
To keep residents engaged and entertained, scheduled daily activities are organized within the community. Nearby cafes offer additional options for socializing or enjoying a cup of coffee outside of the community. There are also parks nearby where residents can take leisurely walks or engage in outdoor activities.
Having quick access to pharmacies ensures that medication needs are easily met. With several physicians in close proximity, medical care is readily accessible. There are numerous restaurants nearby for dining variety outside of the community.
For those who seek spiritual fulfillment, places of worship are located nearby. A theater nearby provides entertainment options for residents looking to enjoy cultural experiences. Lastly, having a hospital in close proximity ensures that emergency medical services can be accessed promptly if needed.
Overall, Empowerment Healthcare 3 in Brooklyn Park, MN provides a nurturing and vibrant setting for individuals in need of assisted living services.
Empowerment Healthcare 3 is located at 4400 82Nd Avenue North, Brooklyn Park, MN 55443 in Hennepin County, Minnesota
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
