Dungarvin Group Home in St. Louis Park, MN

Pros

• The Kimball facility was praised, with Karla the house manager described as wonderful and the staff as respectful.
• The staff have been very good and respectful.
• They take residents to the gym and try to accommodate their requests.
• They provide care that previous group homes neglected to provide.
• The resident’s room is clean and spacious; laundry is done and meals are provided well.
• The company is described as amazing and has helped many people, with continued effort to improve.
• Denise, the case manager, is awesome; she keeps clients updated and shows genuine care for their well-being.
• The staff are nice, wonderful, and very helpful.

Cons

• The reviews claim that Dungarvin staff abuse and neglect residents and even steal from them.
• They allege the company hires staff with criminal backgrounds, risking client safety.
• They describe the organization as unprofessional and unresponsive, with case managers and supervisors who don’t return calls or emails.
• They state staff are often unavailable, late, or distracted by phones, failing to treat residents with respect.
• They assert residents frequently don’t receive groceries or adequate meals, and 24/7 care is not provided.
• They criticize leadership and management for neglect, low pay driving high turnover, and overall disorganization.
• They label Dungarvin as fraudulent or not trustworthy and advise others not to use their services.

Review

Dungarvin Group Home in St. Louis Park is best suited for families and residents who want a hands-on, supervised group-home setting but are prepared to be actively involved in monitoring care and advocating for consistent, accountable staffing. When functioning well, it can deliver reliable daily routines, meals, laundry, some activities, and a level of 24/7 oversight that many smaller programs struggle to provide, but that reliability varies sharply by location and staffing stability. The strongest, most credible positives come from locations where house managers and front-line teams demonstrate cohesion, respect for residents, and a capacity to follow through on requests; in those cases, residents see cleaner rooms, timely meals, and care teams that attempt to accommodate reasonable needs.

Those who should consider alternatives are families seeking consistently high-quality, professional care with predictable governance and transparent, easy-to-access communication. The weight of experience across several sites points to persistent concerns: neglect, dismissive or abusive staff behavior, and frequent turnover that undermines continuity of care. Potential residents who require diligent supervision, timely response to needs, and a proven track record of safeguarding finances and personal belongings should view this option with skepticism unless a current, well-staffed unit can be identified and verified. In short, this community is not a safe default choice for anyone who cannot vigilantly oversee day-to-day operations.

Pros that do exist at certain locations can meaningfully offset some of the downsides when they are present and well-implemented. At the Kimball facility in particular, residents report clean, spacious rooms, laundry services, reliable meals, and staff who are respectful and responsive to requests. When a capable house manager is in place and a stable team stays engaged, residents can receive attentive care, options for activities like gym visits, and a sense of being treated with dignity. Those benefits show what the model can deliver, a structured, supportive environment, yet they are highly contingent on leadership stability and consistent staffing, which several accounts contradict in other sites.

The main cons, by contrast, are concrete and recurring enough to alter risk calculations. A sizable share of reviewers allege neglect, inconsistent or inappropriate responses to needs, and one-off or ongoing abuse concerns. Reports of money and property being mishandled, with residents or families feeling ignored or dismissed, further erode trust. Communication gaps, casemanagers who do not return calls, supervisors who are slow to respond, notices that are inaccurate, undermine the sense of security families seek when entrusting a loved one to care. Staffing levels and reliability appear uneven, with claims that staff are frequently unavailable or distracted, and in some cases that training and professional standards do not meet expectations. These gaps magnify other risks and make proactive oversight essential.

For families navigating a decision, the practical path is to scrutinize the specific house or location rather than the brand as a whole. Before committing, demand direct contact with the current house manager, ask for a clear outline of daily care routines, grocery and meal processes, laundry services, and transportation for activities. Request verifiable staffing schedules, turnover data, and a transparent incident-reporting protocol, along with recent references from other families. Confirm that 24/7 coverage is truly in place, and insist on a concrete plan for handling emergencies, medication administration, and financial safeguards. If the answer to any of these questions is uncertain or inconsistent, that is a clear sign to pause and compare with alternatives.

In the end, the decision hinges on risk tolerance and the capacity for ongoing advocacy. For residents who can be placed in a well-run unit with a proven, empathetic leadership team, where care is consistent, meals and laundry are provided, and residents are treated with respect, Dungarvin can be a viable option within the spectrum of group-home care. However, when a unit lacks stable leadership, shows repeated communication failures, or grapples with reports of neglect or abuse, the risk premium becomes too high. Families should prioritize facilities with demonstrable, sustained quality leadership and a transparent accountability framework, or consider alternative providers that offer steadier oversight, stronger staffing discipline, and proven safeguarding of residents’ rights and belongings.

This part of St. Louis Park, Minnesota, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies nearby, including Walgreens and CVS, accessing medication and healthcare services is easily accessible. Additionally, there are various cafes like Angel Food Bakery & Coffee Bar for socializing over a cup of coffee. The proximity to parks such as Aquila Park and Dakota Dog Park provides opportunities for outdoor activities and leisurely strolls in nature. Nearby hospitals such as Park Nicollet Methodist Hospital and Fairview Southdale Hospital ensure quality healthcare services are readily available. Places of worship like Shepherd of the Hills Lutheran Church cater to spiritual needs, while physicians' offices like Whittier Clinic offer medical care close by. For entertainment, residents can enjoy dining at restaurants like Taco Bell or Chick-Fil-A and catch a movie at ShowPlace ICON Theater. Overall, this area provides a well-rounded community with essential services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.7 miles)

Cafes

• Angel Food Bakery & Coffee Bar (0.7 miles)
• Jinx Tea (3.8 miles)
• Spyhouse Coffee (4.3 miles)
• Dunn Brothers Coffee (4.9 miles)
• Caribou Coffee (6.3 miles)

Parks

• Aquila Park (1 miles)
• Dakota Dog Park (1.2 miles)
• French Regional Park (4.9 miles)
• Loring Park (4.9 miles)
• Parkers Lake Park (5.1 miles)
• North Loop Dog Park (5.4 miles)
• Gateway Dog Park - Off-Leash Play Area (5.6 miles)

Restaurants

• Taco Bell (1.2 miles)
• Chick-Fil-A (1.6 miles)
• McDonald's (1.7 miles)
• Culver's (1.8 miles)
• ShowPlace ICON Theater (1.8 miles)
• Taco Bell (1.8 miles)
• Olive Garden (2.1 miles)

Hospitals

• Park Nicollet Methodist Hospital (2.3 miles)
• Regency Hospital (3.3 miles)
• Fairview Southdale Hospital (5.8 miles)
• Csc Gi Lab (5.9 miles)
• Hennepin County Medical Center (5.9 miles)

Places of Worship

• Shepherd of the Hills Lutheran Church (3 miles)
• Elim Church Center (5.2 miles)
• Westminster Presbyterian Church (5.3 miles)
• St Therese of Deephaven (6.4 miles)

Physicians

• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.4 miles)
• Whittier Clinic (5.2 miles)
• Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (5.3 miles)
• Twin Cities Orthopedics Edina - Crosstown (5.7 miles)
• Fairview Southdale Physicians Building (5.8 miles)
• University of Minnesota Physicians Heart at Fairview Southdale Hospital (5.8 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (5.8 miles)

Theaters

• 0705 Amc Southdale 16 (6.2 miles)