7515 12Th Avenue South, Richfield, MN 55423
For more information about senior living options: (844) 490-3973
The staff member is very helpful, respectful, and knowledgeable. The process is quick and easy, with staff assisting with paperwork and instructions. Dr. Scott Koltz is very knowledgeable and friendly. They are efficient with DOT health cards and drug screening. The clinic runs like a well-oiled machine. The front desk team is helpful and reassuring on first visits. The doctors and staff are incredibly nice and efficient, ensuring quick completion of tasks. The facility has been a reliable, long-term choice for DOT exams. They offer fair prices and reliable service. Truckers highly recommend this clinic for DOT-related services. The service is excellent and staff consistently provide prompt care.
They felt the clinic was dishonest due to misinformation, which damaged their trust. They endured long wait times, with a minimum of 45 minutes to wait. They described the front-desk staff as rude and lacking empathy. They were forced to wait outside in hot weather due to crowding. They would not recommend the clinic to others because of inconsistent hours and poor service. They alleged they were passed through without a proper examination. They criticized the posted hours as inaccurate and noted a bad odor in the facility. They were unhappy about price increases not being reflected on the website, feeling misled.Bridges Health in Richfield is best suited for busy CDL drivers and small fleets that need rapid DOT physicals, reliable drug testing, and a streamlined pathway to keep drivers compliant. The core value proposition is speed and practicality: exams are described as quick, staff are knowledgeable, and the process often moves with little friction, letting operations minimize downtime. This is where the clinic shines most clearly: when time is money and a clear, efficient workflow matters more than polish in every touchpoint.
Those considering alternatives should weigh the importance of consistently smooth customer service and predictable hours. If a fleet or individual places a premium on uniformly friendly front-desk interactions, transparent scheduling, and a comfortable in-house experience, other clinics may deliver less variability and fewer frustrations. Prospective clients with tight appointment windows or those who rely on precise, up-front information about DMV submissions may prefer providers known for consistent communication and steadier daily rhythms.
On the upside, the strongest draws are tangible: DOT physicals and drug screenings that many reviewers report as quick and thorough, paired with doctors (notably Dr. Scott Koltz) who are described as knowledgeable and approachable. The operation is praised for affordability and the ability to handle the paperwork efficiently, including prompt form delivery and clear guidance on next steps for DOT certification. For fleets seeking a dependable workflow to keep drivers in compliance, these strengths often offset minor bumps in service quality.
The drawbacks, however, are not trivial and can erode confidence for some users. Long waits are a recurring theme, with reports of 45 minutes to more than an hour in cars or crowded lobbies, especially during busy periods. There are frequent complaints about miscommunication and inconsistent information from staff - ranging from incorrect guidance on DMV submissions to hours and availability - undermining trust and causing wasted trips. A subset of reviews recounts rude or dismissive behavior at the front desk and disorienting changes in operating hours, which heightens the risk of frustration and unreliable scheduling.
Environment and logistics amplify the cons for certain clients. The parking lot is described as small and often congested, with some customers lamenting the lack of accessible restrooms and the burden of waiting outside in heat or inclement weather. Such factors are particularly impactful for drivers who must coordinate multiple stops or who are on tight timetables. The impression that service quality can hinge on who is working that day - some days praised as well-oiled and others criticized as disorganized - creates a trade-off: speed and price for a variable customer experience.
In making a decision, a practical approach is warranted. Bridges Health offers a compelling option for fleets that need fast, cost-conscious DOT services and are comfortable navigating occasional service variability. Prospective clients should call ahead to verify current hours, confirm which provider will handle DOT exams, and ask for a realistic wait estimate on the day of service. Plan for occasional delays, and consider bringing a supervisor to coordinate paperwork if the goal is to minimize downtime. If the priority is seamless customer service, consistent hours, and guaranteed indoor waiting with minimal friction, it may be worth exploring alternatives. For those who can tolerate the variability in exchange for speed, efficiency, and strong clinical performance, Bridges Health remains one of the most practical choices in the metro area for DOT compliance.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (2 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridges Health in Richfield, MN is a fully-furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone services, ensuring that residents can stay connected and entertained. Residents can enjoy delicious meals in the dining room or restaurant-style dining options with special dietary restrictions taken into consideration.
The community also offers various recreational opportunities, including a small library and resident-run activities. Scheduled daily activities provide opportunities for socialization and engagement with fellow residents. For those who enjoy outdoor spaces, there are gardens and outdoor areas to relax and enjoy nature.
Bridges Health provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents are taking their medication correctly. A mental wellness program is also available to support the emotional well-being of residents. The staff at Bridges Health is committed to providing individualized care based on each resident's needs.
In terms of location, Bridges Health is conveniently situated near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals. This allows residents to easily access necessary services and amenities outside of the community.
Overall, Bridges Health in Richfield, MN offers a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence and enjoying a vibrant lifestyle surrounded by accessible amenities.
Bridges Health is located at 7515 12Th Avenue South, Richfield, MN 55423 in Hennepin County, Minnesota
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